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December 2023 by Emily Wozniak
My normal routine in a hotel room is too pull the sheets up and I just examine them always been a thing I do. There were little bugs in my bed and a huge brown stain on the sheet, so gross. So I asked to change rooms and there were still bugs in the bed. Do not recommend.
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December 2023 by John Quint
Amazing staff and team. Out of curiosity, what brand are your mattresses? They are WAY more cozy than we have at home. Thank you all!
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December 2023 by Kimberly Kennedy
Was in California for my Dad's 80 th birthday party. I was looking for a place to stay NOT far from the airport and I just HAPPENED ??♀️? to pick this GEM. BEAUTIFUL hotel and with Horatio's NEXT door....??? WILL STAY HERE AGAIN ???
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December 2023 by Joanna R.
It's not a new modern place, but great for what it is. Cozy, seaside themed small hotel by a marina. (The actual marina is a bit abandoned and old but fitting) Very nice staff, felt clean and safe. Reminder, it's an old, quaint place for grandma vibes.
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December 2023 by G P
I’ve been staying here for decades. Great laid back spot on the bay when in the Oakland / San Leandro area. Close to OAK airport.
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December 2023 by Jonathan Montoya
This hotel was wonderful! My room had a great view of the pier.
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November 2023 by Francis Freeman
Excellent rooms for the price point. The view of the bay is beautiful and there are a lot of amenities. The low ranking is because cell phone coverage is extremely poor and it extremely sporadic for Android devices with AT&T My spouses iphone worked a bit better but only iphone to iphone. Its not the fault of the hotel, but i felt unsafefor personal or business travel. They did not provide full refund for the nights remaining. Not fair.
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October 2023 by Rick Menear
We really enjoyed our night here. Good breakfast. Free, nice bicycles to ride along the bay trail. Free shuttle to the airport. The marina near the hotel is rundown and looks abandoned. We felt safe riding the bike trail and there were many people walking or jogging on the trail.
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October 2023 by Jorge Maldonado
Good location if you are catching a flight in the morning. 15 min Uber or free hotel shuttle.The room was clean and the shower is hot !2 restaurants are in the same parking lot so food and drinks are only a quick walk away.Nice staff !!!Food & drinks: Next door
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October 2023 by Mercedes H.
If there was one word to describe the hotel, it is outdated! Upon entering the hotel, you realize that an update is sorely needed. The front desk staff is friendly and professional; they were the highlight of my stay .The hotel started charging $18 for parking (which is a lot less than the $40-50 other hotels charge). The hallways, smell, stale, the room smell stay off the common areas, smell stale. The rooms are horrible. They are old looking in the furniture has lots of wear and tear. They attached a power strip to the desk in Lou of installing more outlets. The fixtures are old and the furniture is very old in the rooms. I do appreciate them having a microwave and a refrigerator in the rooms, especially since there is very few places to eat nearby. The wifi isn't stable. The tub is the old-school insert. The water takes forever to get hot. They have minimal channels and no streaming services. The TV was small. The toilet paper was horrible. The room was a good price but I would pay $15 more and go stay at a Marriott. The walls are so thin. I could hear the person upstairs in next-door using the restroom. This was extremely disturbing. I do appreciate the fact that the house cleaning staff didn't knock on my door until 11:40 (check out time is noon), but the guy was super rude and asked what time I was going to get out! The location is convenient to everything. I considered giving 3 stars because the hotel front desk staff was great but I assume most folks on yelp are looking at the quality of the rooms when they select the hotel.
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October 2023 by Russ W.
BEWARE...I Had to cancel my trip to The Bay Area. Gave the hotel 5 DAYS NOTICE that I would not be make my 3 night stay. They refused to refund my $389.
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August 2023 by C S.
This place is really run down and in need of updating. I booked my stay here as a "staycation" reunion with family. We were here for quite a few disappointing days. We were looking forward to using the jacuzzi and relaxing. The jacuzzi was hot, but the equipment that makes bubbles was broken and had been for a very long time. The pool deck was in need of paint and had black mold showing. The jacuzzi was in bad need of re plastering as it is breaking in pieces and jagged and not good to a new bathing suit. I paid extra for a room with a view of the bay. The boat dock view is in terrible shape. The docks are no longer being used and all the nice buildings around it are full of holes and boarded up. It's really gone downhill. The room had a bad musty dirty smell, and carpet was dirty and smelled. I asked the front desk to move us on the first day but they said they were booked full and to call back the next day at noon. When I told them about the smell, they were not concerned about it at all. We bought Lysol to spray and left the air conditioner on the whole time, but that didn't get rid of the smell, and every time we left for the day, when we returned, the ac was off even though we had the do not disturb sign on the door. I wanted to talk to the manager about getting a partial refund but he was never available. The cleaning and maintenance staff were so very nice and accommodating as best they could, but the front desk, not so much. I can't honestly give a good recommendation on this place as it is mediocre at best. It's like a low budge motel 6. It is close to the golf course and the airport and provided a shuttle service. If the management would invest in upgrading and cleaning, this place would be amazing like it used to be.
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August 2023 by Thavyness
We stayed here 1 night after a long flight from Europe before heading to Avenue of the Giants. The rooms are old and outdated but decent enough for a good night’s rest. Unfortunately the neighbors were loud; we could hear every time they closed their doors. Someone was playing loud music in the parking lot so this kept breaking my attempt at a good night’s rest.Positives-Nice restaurant next door-Hotel serves delicious, warm chocolate chip cookies at 17:00-Nice sunsets-Watch airplanesNegatives-Breakfast was limited-$18 for parking-Outdated rooms
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August 2023 by Nathan Vroom
Victoria is amazing. Through my work at a property management company, we occasionally have to relocate tenants during renovations and repairs. Victoria has always been able to help us, our clients, and tenants iron out any last-minute issues and answer any questions making the process for the tenants as painless as possible.
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July 2023 by Cheyanne Whitmore
Horrible experience couldn't fine the person who checks u in for about 30 mins. Then get our room not clean and no dishes it was a kitchenette room. So called for them and they said come get them very rude. Never stay there again.
