-
October 2023 by DiaraS FlowerS
A month ago I bought some boots which tore inside, I paid 300 and a little more for some insoles that also came off, and my warranty was not valid. bad service, bad investment, I definitely wouldn't buy again ?? I recommend MERRELL for 150 dls less. ?
-
October 2023 by Alexandra McKeever
i purchased some boots in good faith, for walking for my job. i developed blisters first week, put that down to new shoes. However have them Since August and now again have blisters and pain from use of these boots. I really looked at them now and the material at the end of each shoe has torn up and causes friction on the heel of each foot.The pair of shoes, developed these holes just over night it seems, as I do inspect them. First the left and more recently the right. i also purchased the recommended socks too and worn with shoes but still happened. I do walk up 16,000 to 21000 steps per evening. I have never seem this happen before in relatively new shoes that it just tears in specific places, unfortunately.
-
October 2023 by Aaron Beitia
It was straight to the point and I knew what I wanted. They had the boots in my size and I got what I wanted.
-
September 2023 by Chad Avellar
Helpful staff, just a bit limited on supplies
-
September 2023 by Jeff S.
Great Store. Great Service. Great Staff. Val was exceptional. I was able to get in and out in under 15 minutes and I wasn't the first person in there. Thank you. Always buy American.
-
August 2023 by Andrew Lombardi
I’ve purchased many Redwing boots and met multiple different salespeople, most of them knowledgeable and quick to serve. I came in to San Leandro, a different location than usual to purchase the 10877’s in a size 10 like I’ve done many times before in Fremont and Dublin. Instead of bringing out the boots the saleslady was insistent on sizing me and showing me liners, though I’m not interested in using a liner for the 10877, I went with the sizing anyways. It was actually a nice experience and when I declined the recommended liners she went on to grab the boots. Next sales pitch was the boot oil, she made the correct recommendation and I kindly let her know I already have and use that oil. I asked for some new wool socks and she kindly showed me her products and let me know I can get 50% off a pair of socks since I was purchasing the boots. Overall, the saleslady did a good job of showing the products without being too pushy. I’d go back to this location again.
-
July 2023 by Will Something
Customer service was amazing at this location. Other locations have 1, maybe 2, people working. This location had at least 3. I got instant good service. I bought my boots at another location and went here to buy insoles. She looked up my boots purchased at the other store, had me walk across the pads, showed me the options, and I purchased the insoles I needed.My back no longer hurts and the boots are more comfortable than my running shoes. Lesson learned- buy insoles once or twice a year and have new feeling boots. Thank you to the lady that helped me. If I'm back in the area again I know where to go.
-
July 2023 by Among Us
Very helpfulI change my order the next day to different boots andthe workers were very courteous and helpful and informative, at the San Leandro, California red wing store
-
April 2023 by Victor martinez
Good shoes always happy with the quality
-
March 2023 by Miranda Oppan
So I read the reviews and was a tad bit apprehensive about purchasing from this location but as soon as I walked in, my nerves disappeared. The service was fantastic, quick, detailed and Vanessa was a delight to shop with. She was knowledgeable, sweet and very well educated on the artifacts in the store. Though I don’t plan on purchasing another pair of safety shoes for a while, if I were to I’d definitely come back to shop here. The entire staff was welcoming from the beginning to the end of my experience. This is what quality customer service is about!!!
-
March 2023 by Martin Reyes
The prices are a bit higher but the truth is you get what you pay for and my feet feel good.
-
January 2023 by Christopher O.
For years they purposefully post the wrong hours online. They post that their store closes at 7pm so i went in at 5pm and they already had left for the day. Multiple people post about this issue especially with this store in particular and they refuse to change.
-
December 2022 by Abi R.
Really bad service, workers are lazy don't like to do their job. Rude over the phone and in person. Don't recommend better to do a drive to emeryville .
-
December 2022 by Allen K.
Very disappointed! I bought these shoes for work and they fell apart within a month! The shoes were expensive! $$$$
-
September 2022 by Nathanael P.
TERRIBLE. I needed a pair of boots quickly. Hours said that they closed at 6pm. I go to the door at 5:45pm. Open sign is off and door is locked. People are inside and nobody comes to the door. Manager should be fired. So frustrating. Customer service has tanked since COVID, and this is another example.
