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March 2024 by Yazmin A.
Took my 3 year old to finally get her ears pierced so glad I came in her though my baby didn't cry at all she even received some water transfer tattoos!!, nice clean place loved the customer service I received best place to get any piercings going back to get my nice pierced for sure !! If I could I would give many more stars!! Thanks orbit!!
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March 2024 by Niseya G.
I've been going to orbit for years to get my piercings and skating needs. The first piercing I got done was a vertical labret. I've had it for 3 years now, and I still get compliments on it all the time and love it. I had no issues with the healing process and it healed within 3 months. Other places I've gone to get my piercings done are just not the same compared to orbit. The people are also super friendly and remember faces.
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February 2024 by Kate B.
Amazing, wonderful experience ... Went in with my daughter for nose piercings. It was very busy so we had a short wait, but they made it joyful! Sal and all the employees were very knowledgeable and friendly and they had a huge selection of jewelry. My piercer was Diana and she was wonderful. She took the time to talk us through what to expect and let me leave without all the piercings I'd planned because we decided that I'd be able to sleep better if I wait a little!!! What great customer service! (I wish I'd known about Orbit years ago ... i could have avoided a very bad experience at Simms in Hayward). I will never go elsewhere for a piercing! I can't say enough good things about this shop and can't wait to go back to finish what I started!! Thank you Sal and everyone at Orbit!
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February 2024 by Manlek Ip
LonNnnng time customer ? last year I build a electric skateboard out of a free orbit board (thank you again to the owner he's the best)... I been considering upgrading the deck to a longboard and was looking online with my undecisiveness ?and today I was like F.it just going to buy at the store... Nothing to complain about best store ever and customer service is ??.. (will be updating with a picture after I'm done) and ?
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February 2024 by Sheila P.
Started coming here a couple years back with my nieces and have had nothing but great experiences. Saul has amazing energy!! His customer service and management skills go above and beyond the job requirements. Jazz and Calyse helped me and my wife and they were exceptional in their customer service as well. Keanu checked us in and went above and beyond to help me find the perfect replacement jewelry for all of my piercing. They are a great team, it's always clean and sanitary which is important to me. They are my go to shop for my piercing needs.
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February 2024 by Lil G.
Hi, So I went here yesterday to get my nipples pierced. I was super scared super sweaty and Diana was AMAZING. She was so on point with making sure I was comfortable, making sure my piercings came out straight.. the whole nine yards . Let me just say I was only worried about 2 things .. the sensation in my nipples and the piercings coming out straight . And Diana killed it . KILLED IT. I can't stress enough.. to pick your piercer wisely .. so pick Diana . That's all
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February 2024 by Ivory B.
My great customer service when you walk in your greeted from staff and you will receive amazing service from Jaz if you are having a piercing done
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February 2024 by Aldara C.
I was there today looking for a piece of jewelry and I really appreciated the way Keanu approached me, he was very knowledgeable, eloquent and kind I had to tell him how amazing he was because it was so hard not to. He gave me the best attention and I have to mention is not the first time he does that but I wanted to acknowledge this because he truly is the best! Thank you for the patience and suggestions that gave me a better perspective and understanding of what I was looking for.
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February 2024 by Serena B.
Diana was absolutely amazing!! Thank you for an amazing experience! She was very thoughtful and sweet :)
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February 2024 by Sara A.
This establishment is the perfect example of trying too hard to be professional when in reality they're not. The owner is rude and makes snarky comments to customers, including me and my friend's. The piercers need more training in their profession rather than their customer service skills. Unless they get a new owner and workers I'll come back , but if not, me nor my friends will step foot in here and support this business. Unfortunately they lost customers who have been there over 10 times due to the comments the owner makes. It made me feel very unwanted and extremely uncomfortable
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February 2024 by Ebony Seraphine-Willis
My goto for piercings!! Staff is super friendly and gentle
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February 2024 by Monique Fowler
I love this place
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February 2024 by Samantha Tracq
Always so helpful, friendly, and clean! The place to go for piercings!!
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February 2024 by Jos
very patient nice people
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February 2024 by Lisa Hardesty
Took my daughter here to get her nose pierced and so happy we cose to come here over all the other places. Everyone was so nice and super helpful. Her piercer Jasmine was so nice and explained everything really well. We will definitely be back and also recommend them to anyone wanting piercings.
