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February 2024 by Giovanni T.
Absolutely terrible obvious thievery. Got charged full price for a phone that was only $100 and 4 wall mounts according to the girl were "free".
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December 2023 by Jasmine V.
The girl there who sold me 2 phones i believe her name was jelina was so understanding and helped me stay within a spending budget i had for early christmas shopping for my kids. She's super nice and customer service was just great i've never been to a metro store where i got treated like i was the only one there she prioritized and made sure i was okay with spending a certain amount of money for phones and i was even able to get bundle deals on protective gear for my devices since i was getting new numbers and she saved me from spending a whole bunch of money. This is the store i'm going to keep coming back to for sure.
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December 2023 by K P
No assistance from employees there. Went to another store and they helped me with my phone, where they were not rude. I have had metro for 10 years and never experienced this before at any location.
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July 2023 by Luis Yahuaca
Great customer service from Jalena
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May 2023 by Dominick Perez
Great and fast service very respectful I was in and out with everything I needed the worker was so polite and helpful shoutout to Monica made my experience very good compared to other stores.
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May 2023 by Alissa L.
Great location ! I'm happy with the deal I got from the company . I wanted a good affordable smartphone and the honest employee provided that for me (Samsung A14 5G ) so glad I visited 1260 Davis street in San Leandro :)
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March 2023 by troy Gee
Will not buy another phone from this place based on service I received from the 2 female employees they didn't have a clue
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December 2022 by Shaggy “Shaggy’s Reviews” Rivera ,
My Knigge got a phone Isa got out within 25 minutes
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August 2022 by The “Shaggy’s Channel” Woke Channel
My Knigge got a phone Isa got out within 25 minutes
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May 2022 by John
Good friendly service helping in all ways recommend this store
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June 2020 by Ms. Kay Love
So usally there is a guy that works at this location with awesome deals and good customer service..But I have to give 3stars to the rude girl...cuz I went to get my daughter a iphone x which is about $599 from the quote i got from the guy..but some young girl was REALLY rude and had bad customer service and tried to bump up the price for activation like $70 I have been a metro pcs customer for 18yrs she just made them miss a big sale ( In my julia roberts pretty n pink voice) bad move bad move now on to the next Metro Pcs ??
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November 2019 by Melissa Lovato
Really friendly customer service. An error was made to my account and they fixed it for me hassle free. This store is 100 times better than the store on Doolittle!!!!
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May 2019 by Darth M.
when metro did an automatic update on my s8plus they messed up my data service i called metro 5 times and each time they couldnt fix it i went to 4 other metro stores and not one knew how to fix it i went to this metro at 1260 davis street , explained what was going on with my phone to the guy at the counter and told him how the other metro store locations and metro's tech line had all failed at it and maybe i just need a new phone ? he said " i can fix your phone " and he did ! and whats really great about this is he could have just sold me another phone for $800.(which was what the other stores tried to do) but he fixed mine and saved me money Now thats something you dont see too much of anymore ..an HONEST man he saved me money and a big headache from now on this is the only metro store i will ever do business with this is the only store that is trust worthy and employs a staff with integrity and outstanding customer service if you dont want to get ripped off by shady sales people then this is the place to be they do whats best for the customer im sorry i didnt get their names (i was in a rush that morning) but there was a guy and a young girl working there and both were really great they also had some great deals on bluetooth speakers so i couldnt leave without getting one this is the best store in the bay area !!
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January 2019 by Noah Mobile Metro By T-Mobile
Dear Customers,
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January 2019 by Metro Metro
I bout my phone here today and i was asked kindly to put a review. Great service, ill always come back.
