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August 2024 by adrian guerrero
I was completely impressed with their professionalism and customer service. Thank you Nya!
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July 2024 by Ivory
Took my car to the service department. Just want to thank Collin so much for his awesome customer service!! Will be definitely going back to Volvo San Leandro when my car needs service. Thanks again!!
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May 2024 by Kevyn Hawke
Mike in Parts was very helpful he was very knowledgeable and assisted me in finding the correct parts
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April 2024 by Cynthia Blumgart
Another great experience at McKevitt Volvo, San Leandro, CA. I purchased a car from Jeff, who was an experienced and friendly salesman, and he made the sales process so easy. I've had a few other items taken care of there, namely a tire patch and a ripped tire from a pothole. They arranged a Lyft for me, and quickly took care of the repairs. My latest mishap was yet another flat tire from construction debris. Perla, the Service rep, hearing my need for a car due to out of town visitors and a wedding, personally went to pick up the tire, so that the tire could be replaced in 4 hours! That was outstanding service by a very kind and professional member of the McKevitt team. I will highly recommend this dealership and repair department to anyone who asks about my beautiful, red Volvo XC40. It's a super safe, supper classy electric car with a wonderful ride, and the back up service is like icing on the cake!
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January 2024 by Aaronette King
Great customer service all the way around
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December 2023 by Hildie Golding
Absolutely, positively, without a doubt a positive smooth transaction. Sam Burns exudes customer service. Ken Brizendine has proved to be a general manager dedicated to having the day to day operations runs as smooth as silk.
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December 2023 by Daniel Lam
Samir in the parts department was great! He was super nice, gave me the right parts & was professional about it Thank you McKevitt Volvo!
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November 2023 by Alexis Bézard
Do not recommend this dealership at all. we live 1h away. we called them regarding a specific car we were looking at to discuss the price. phone discussion went well and they ensured us price was definitive. we drove there, they changed the price. Huge waste of our time.
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October 2023 by Scott C.
I traded in my XC80 T6 and rented a brand new 2024 XC90 T8 at McKevitt. I just took T6 for repairing and didn't plan to rent one . Sam from the sales team was really nice, friendly and patient. He answered all my questions and did a test drive then provided options which started my new journey on T8. I was really hesitated and having many concerns but Sam helped to answer and solve them one by one. The GM David also helped me on a couple of requests when Sam is not in the office. Finance Idris and Omid patiently answered all my questions with suggestions related to service / maintenance contracts which made the great experience comprehensively.Almost forgot to mention Perla from Service team, she was professional and responsible. Helped me in repairing and logistics. Also kept me updates so we can solve all problems smoothly. Thanks team !!
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October 2023 by Chet Dayal
Good experience with service department for a 10k service appointment.
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October 2023 by Joey B
Trying to sell me a car that they already auctioned to another dealerships lol. Booked an phone appointment with one of the sells manager, sent me 2 emails to confirm then ghosted meDon't waste ur time with these guys
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October 2023 by Antoinette M.
For the second time I took my 2018 Volvo S90 and I was really disappointed. First the service associate attempted to sell me additional items when I was only there for routine maintenance. He said that was going wash my car. However the inside was actually left with additional debris that was not in there when I left it . Then the service person attempted to charge 562.43 for brake pads for the front and another 562.43 for the back. When I researched the parts online the entire set is only 57.99. Really that is ridiculous I understand a mark-up that is completely unnecessary.
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September 2023 by Michael S.
We brought our Volvo V70 for routine service and to get a new cover for the rear windshield wiper. When we picked up the car, the rear windshield wiper washer was squirting towards the ground rather than the rear window. We told them about this and they scheduled another appointment to fix this. At the next appointment, they managed to completely break the windshield wiper, so that it no longer worked at all. No squirting, no movement of the wiper. They refused to accept responsibility for breaking the windshield wiper, but offered to repair it for about $600. Talk about a self-licking ice cream cone.
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September 2023 by Yolanda Lo
I purchased another Volvo from here today, the process was very smooth and service was excellent. Thank you Ryan Daliva and Omid Aziz. You both made me feel special and welcome guest. I am happy with the purchase and definitely will come back in the future.
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September 2023 by Mary Minten
Eleonor was an exceptional person to work with at Mckevitt. She walked me through the car each step (my first true hybrid). I've done five test drives on different vehicles, including Volvos, and she's the only person who has walked me through that car with that kind of detail. She answered it all my questions. She was friendly, knowledgeable, and personable. Usually the worst part of buying cars for me is the sales reps. This was by far an exception to that rule. Thanks, Eleonor!
