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March 2024 by Sanday Lieu
Great location..advice is to go early in the morning before the rush
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March 2024 by Family v.
The worst pharmacy experience I've ever had. I have been a Kaiser member my whole life. I just recently got my first chronic condition that involves using medication regularly. It's a difficult time. I came here for my very first refill and the pharmacist chewed me out. Scolded me like I was child because I came into to early. Jump down my throat like I had just insulted his mother. He said "you know how expensive this medicine is?" It turns out, my co pay covers the full cost. So I'm paying the full cost out of pocket. But this guy was horrible about it. Also you do you know what's expensive? Being a Kaiser member for 40 plus years. Now I'm afraid to take the medicine because I'm worried I'll have to deal with that guy again. I was so mad I wanted to strangle him. I may just avoid San Leandro Kaiser all together.
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March 2024 by Andy Hess
Clean, fast and courteous. That's how a pharmacy should be. Excellent. Your phone will try to guide you to the pharmacy but you can't park at the pharmacy. You have to park in the lot before you get to the pharmacy. So go right instead of left at the very end
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February 2024 by Saline Bodies
Y’all complaining about hours - this pharmacy has the longest open hours of nearby pharmacies. I go out of my way. They’re always friendly and have never messed up or cancelled my Rx, which was the norm at Oakland. Oakland would cancel an Rx and then make me wait in the after hours discharge line. Ridiculous and unethical, forcing people in serious health situations to wait longer for their discharge meds. Berkeley’s pharmacy is always out of stock or messing up the Rx by filling with the wrong generic despite clear instructions on Rx. Not once had these issues at San Leandro. Thank you kind pharmacy folks!
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February 2024 by Toni Chimienti
Kaiser San Leandro pharmacy needs to go back to 24 hour service or at least increase their hours of service. We are all back at work! Shelter in place is over! We shouldn’t have to take time off from work just to go to the pharmacy when mailing meds takes too long or doesn’t work for your situation. Opening at 8am? At least open by 7am! I would have already been on the road to work.This hospital serves a large population and considering how much our premiums are…. Get it together! They also need to make it clear that the “discharge pharmacy” is only for ER patients. Make it a big sign. I was in there overhearing the pharmacist loudly complain about patients in line. Incredibly rude and unprofessional.I never write reviews, but something had to be said. I have such a negative opinion now regarding Kaiser. Can’t unsee or unhear some things. This was on 2/14/24 in case Kaiser wants to go see who was working that night and wants to revisit some training…..
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February 2024 by Esther Faasala
Need outside signage to alert drivers for pharmacy location
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February 2024 by F F
Great hospital
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February 2024 by Lili
I'm so pissed that I'm stuck with this God damn pharmacy again. I hate you people.
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January 2024 by Angel Bonser
Knowledgeable and helpful staff.
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January 2024 by Jason C.
The service here is excellent but if you do not have an urgent need you should get it delivered in the mail. They send it out usually from Dublin or Livermore and it can take quite a few days to arrive, Get your initial prescription here first and then once you get it, 7 days before you run out get it by mail because there is no charge for it. They do have a lot of OTC medicines here although they are way more than what you pay in retail. I know this because when I was discharged from the hospital, I looked them up online and found I could get the same OTC from Walmart for cheaper
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January 2024 by Steve D.
2500 Merced St San Leandro, CA 94577 (Kaiser Medical Center) Wow, a Kaiser Pharmacy (Rx) with 4 & 5-star Yelp Reviews! I have been to this Rx, both as a Kaiser patient and on the job. Service is usually fast here because the Pharmacy is well staffed. One window closes, another will open. If you're waiting for your meds, they call you to the counter and get helped right away. You shouldn't wait in line twice. As a patient, I came here to get an emergency refill for some meds I didn't receive. Not only did they give me a week's worth of pills, they called the Livermore Refill Pharmacy and made a special order for me. That's great service.
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November 2023 by Shum Fong
It's always good, never a problem, waiting time is never too long.
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September 2023 by Monica Minnie Barraza
Pretty fast and very friendly staff. I do miss the 24 hr pharmacy
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July 2023 by Jeff
24 hour pharmacy... please bring it back.
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June 2023 by Ramon Romero
Gotta bring back the 24 hour pharmacy