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December 2023 by Ezequiel Diaz
That black older woman manager and the male-looking short woman working on 12-15-23 are inconsiderate, insensitive, unkind and impolite. Hopefully they'll never lose that job.
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October 2023 by Jeff
This place has improved soooo much since my last visit. Very fast service and friendly.
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September 2023 by Karla Jacob
Horrible service! Employee’s don’t work with care or have any sense of good customer service!
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August 2023 by Kyle Driggers
So helpful! I come here for print services all the time and they are SO FAST and helpful!
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August 2023 by Diego S.
0 (zero) stars 2 thumbs WAY DOWN !!!Waylon the manager is pathetic excuse of a manager.Their
[email protected] system sucks. Service was abysmal & gave no updates on the emails that they hate their jobs so much, they're very self loathing scums
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July 2023 by Scott Spencer
In and out quick the couple times I’ve been, friendly staff
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June 2023 by Ray L.
USE UPS. I paid $57.00 for Priority Overnight, the envelope did not arrive for 5 days. Now seeking a refund and getting the corporate run around. Should have used UPS.After multiple phone calls with Fed Ex Customer Service Team I returned to the Fed Ex Office Store 5159 to seek my refund for $57.20.The Store Manager informed me that he does not have the capability to issue a refund to a customer despite customer service directing me there. Use UPSIf you want to have a better all around experience and be treated fairly and professionally by a shipping company use UPS NOT Fed Ex. I am sure there is a UPS Store near you.
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May 2023 by Alexa N.
The assistant manager was really helpful nice knowledgeable I saw him go above and beyond with myself and other customers. An entrepreneur came in to do some prints and I saw the assistant manager recommend a service that would save him a lot of money. He was a young man with long black hair. However his superior an older man with a ponytail was kind of a tool. He ignored me after making eye contact and was very rude to his employees and made his staff and myself feel uncomfortable. He provided bad customer service and I think he needs training in manager decorum as well
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April 2023 by lynn breedlove
Alfredo kicked a** helping me with my extremely stressful passport process. Very patient and chill.
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March 2023 by Kyle K.
If you value service and efficiency don't bother. There are too many print/copy services in the area to settle for poor service or quality of any kind. Self service equipment low on ink. In store for 15 mins without any acknowledgment. You'll save more time commuting than waiting for service here
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March 2023 by Bebe J.
Worst customer service. And when the manager is a punk, your doomed. Good luck getting people to help you do THEIR JOB.If anyone remembers the skit in the Dave Chappell show on the copy shop, they are them. Weak
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March 2023 by American Rooter
The entire staff went above and beyond to print a 1 page double side color print. This is definitely 5 star service. Thanks!
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February 2023 by Althea
I went in there to drop off some packages a couple times and get a passport picture. Havent had any issues. One young guy was a bit lazy but he looked about 20 so its whatever I can relate.
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February 2023 by Austin Howard
Great place, the staff helped me print. Great customer service when I needed help printing and explained why my print is not working.
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December 2022 by Anthony A.
Absolutely horrible location and business. I was quoted a certain amount for shipping to an exact address, stoped away for approval from the buyer, received payment, went back to the counter 2 minutes later, and they quoted me a higher price. And just the way the counter workers handled the situation was extremely poor, and made the excuse that prices fluctuate... in a 2 minute period. Just ridiculous. Do your due diligence and take their initial quotes with a grain of salt.
