“My laser printer suddenly stopped feeding paper and I needed to print out COVID documents for an upcoming trip to Europe. I followed the manufacturer's instructions to clean the rollers, but it still wouldn't work. I called Printer Plus and was told that it could possibly be fixed the same day. Google showed that the shop wasn't too busy during lunch hour, so I took my printer in after 12PM and was the only customer there. Vinh came out and helped carry my printer in. After I explained the problem, he opened the paper tray and immediately identified a broken part, which he had in stock. It took just a few minutes for him to let me know the cost for parts and labor. He told me to go shopping and return in an hour. When I got back, he demonstrated that the printer was repaired and I was on my way. So nice to have such great service, plus Vinh is a very nice guy! I'd recommend his services to anyone who would like to keep a working printer rather than send it to the junk pile.”
“My TV panel died on Thursday evening, so I filed a ticket with Samsung for a warranty repair. Tekniton contacted me on Friday morning & confirmed a visit scheduled for Tuesday. David gave me a call when he was on his way on Tuesday and arrived inside the confirmed window. He was here for ~40 minutes and I had a fully functional TV when he left. I was expecting a longer, multi-visit process and was very impressed that Tekniton sent David out with the likely needed components to make the process as short and painless as possible. David was super friendly, clearly knowledgeable, and very flexible.”
“Came here to fix my phone that couldn’t charge due to broken pins. Tried going everywhere to fix it but didn’t work until I Came to EFX and received perfect service. They helped fix my phone in under 15 minutes. :)”