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March 2024 by Tenci R.
Been a customer from this furniture store, every time I order from them they take so long to deliver the product, all I can say is they suuuck I keep ordering product from them and always get something either broken or something totally different!!!!!!! And their furniture is not cheap for me to say I got what I paid for, this is thousand dollars furniture !!!!
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March 2024 by Alan P.
Service when we chose our furniture was quite fine. Although the delivery we were looking forward to seemed to take a little too long and even had a hiccup of a missed day which was disappointing. But that was nothing compared to the rigamare we're going through to return a loveseat. They penalize you 25% of your purchase price, we didn't mind, we just wanted the thing out because it don't fit the room. One s Hercules morphed into another into another, very difficult to get through to the people, and when we finally do-- vague promises like, "We'll definitely try to get someone there this weekend, we'll call you" Uggg, nothing but a drag. If you're smart you'll avoid this company.
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December 2023 by Sara H.
Don't ever shop from this place, they are scammers. i really appreciate Anthony for letting me know the furniture i bought was used and it came from the floor model when they originally made me pay for a bran new bed room set. when i called the store about it they tired to deny it. worst experience of my life I do not recommend anybody to shop for here‼‼.
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December 2023 by Dominique J.
Thanks to Ali for delivering my furniture in a timely matter. He updated me with time of delivery, and came within that time. He set up my sofa super fast with it being a large 3pc sectional.
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December 2023 by Ginger O.
Ali from The San Leandro DFW Furniture Warehouse was The Most Professional Delivery Person.He was So Skilled at his Craft.The Bedroom set we got was a doozy,and he put it together so fast and accurately.We were Impressed and very Happy with his Services. He was Pleasant and kept us in the loop of everything he was doing and was happy to help us with a couple requests that we had.Best Delivery Guy and Builder Ever.
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December 2023 by Kenneth I.
Me and my fiancé just purchased a nice sectional from DFW and received the delivery package. The salesmen were good at the job they got a sale out of us , really nice people too. Two young guys one named Anthony ( I didn't get the other ones name) delivered our sofa in under a week and were quick , polite and thorough. Also they checked to make sure it was placed how we wanted it and made sure we were satisfied before they even headed towards the door! i 100% recommend this company and the movers are too notch!! Will definitely be going back for more furniture ! We are happy customers.
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November 2023 by Fcf R.
Worse furniture company I had the displeasure to deal with! I placed an order from their website and they charged my credit card but never delivered my order ! The Muslim guy in charge of online order never answered my text or returned my call when I attempted numerous time to reach out. I called the store to inquire about my order and they did not want to help me sort things out. They were quite rude in my opinion. STAY AWAY FROM THIS PLACE!!!
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October 2023 by Michelle N.
Anthony Stream gave me excellent customer service Love thus place they really take care of you.
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August 2023 by Luz E.
Anthony and Tone did an excellent job! They came on time and assembled the furniture very quickly. Our agency continues to support DFW Furniture Warehouses because of their wonderful customer service. Thank you Anthony and Tone!
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August 2023 by Anthony H.
Anthony and Tony came today to setup our bed. These two guys are damn good workers, a true asset to DFW. When they first showed up, there were a couple of screws that were not in the package, so these guys came after work, on their own time, to finish what they started and to make sure my wife and I could finally get our mattress off the floor. These brothas are a dynamic duo for sure. Oh and as my wife reminded me, this is the second time Tony has been to our house delivering and both times it was the same. These are two real good guys. Thank you Anthony and Tony.
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August 2023 by Shalanda D.
I purchased a chest and dining room set. The price was right but the quality is not the best. I'd recommend spending a few extra few dollars with Ashley furniture for better quality. I usually shop with Ashley but their customer service and delivery service is not the best.I will say Tone and Tyler who delivered the furniture have excellent customer service and were great to work with.
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August 2023 by Burlington Davis
They are scammers first they talk sweet give you huge discounts so you buy more and more, than they ask for a small down payment to secure your order and make you sign on a paper that they don’t disclose and once you cancel your order or there are unavoidable circumstances and you can’t buy they will hostile you for 25% cancellation fee and keep your down payment and ask for more money. I will complain to the head office of DFW.
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June 2023 by Yuriana R.
Really bad service took 2 take furniture they told me dat less week they didn't notify me they have really bad service the guys bought furniture to my house drop it
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June 2023 by Vallie H.
I brought previously furniture from DFW and when it was time to purchase more furniture. I re visit the furniture store again. I brought a sofa sleeper, love seat and dinette set as well as a rocking chair for my bedroom. Basically all of my furniture in my place came from DFW. Great store and great prices and can do it on a payment plans too.However when my sofa sleeper was delivered and later that night I was trying to open it and it wouldn't. I reached out to the furniture company and they said they would get my message to the supervisor, which they did. But the person who came to my place on his off day was Anthony and he went above and beyond his job duties.Anthony was at my place less than 15 minutes did what he had to do to get my sofa sleeper open. Anthony made sure everything was working properly before he left my apartment. He was and has always been very professional, respectful and kind. Anthony is a employee that takes his job serious.Anthony also told me is there anything else he can assist me with.Please don't hesitate to asked. Kudos!! To Anthony for a job well done.Your work does not go unnoticed and it is very much appreciated. Thank you for all you done and May God richly blessed you.You have a great employee and I recommend Anthony as employee of the month.A happy and pleased customer all because of people like you Anthony. Keep up the great work.Your small acts of kindness will bring you great rewards.Thank you so much. Vallie
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June 2023 by Davinder Kaur
I wish I could give them zero stars. Worse store, terrible customer service. The guy (Anwar) who guided us to the sofa was very rude. He doesn't know how to talk to people. They trap us and we refuse to buy sofa he said oh now he will deduct 25% of my money. They are scams please never go there and never give them an advance. First he said he will sell us the sofa for 2300 then he came to 2600 he was so rude we recorded his video too but swear on god will never go there again