CVS at Washington Square Plaza is known for its professional and courteous associates who provide a positive shopping experience. Customers appreciate the helpfulness and patience of the staff, making the store feel welcoming like a small-town neighborhood despite being part of a large corporate brand. Many reviews highlight the professionalism of the employees, especially in the pharmacy and during vaccination appointments, where quick service and friendliness are common. However, there are mixed experiences regarding customer service. While some customers commend the staff for going above and beyond, others have reported negative encounters, particularly with one cashier who displayed an unhelpful attitude. This inconsistency has led to varied ratings among reviews. Additionally, customers suggest that the store could improve by stocking more cosmetic and vitamin products. Overall, CVS at Washington Square Plaza is recognized for its excellent service, though some areas require attention to ensure a consistently positive experience for all customers.
