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November 2021 by Dena B.
Very competitive carpet pricing, excellent customer service from Les, efficient and skilled installation. I would recommend Carpeteria.
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May 2021 by John P.
ordered our carpets from Les at San Leandro Carpeteria. had two bedrooms and stairs done couple months ago, perfect on time clean and great job by thier crew. Then we had them do our family room and more stairs, again perfect job done very quickly, and very clean, plus they moved furniture out and then back in without error. price for both jobs was very fair.
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April 2021 by Miguel C.
I had a great experience with Dario at the San Leandro Store. Our project was new floors in the kitchen and living room (and then 2 set of stairs). Even though materials took time to arrive, Dario was always on top of it. His work ethic is the reason why this is my 3rd time buying floors from Carpeteria. Dario you're the best and the one person I always reference for when someone asks for a floor referral. Here is a picture of the finished kitchen.
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April 2021 by John D.
The best compliment I can give is that the owner/manager is truly a customer advocate and I would pay more for Carpeteria.
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March 2021 by Diana K.
I can't recommend Carpeteria Flooring Centers enough. We walked into their showroom and were immediately greeted by Dario. He listened to our needs and helped us pick out a beautiful, pet friendly carpet. We have a craftsman home with difficult angles to measure but Dario worked hard to get perfect measurements. The interesting thing about Carpeteria is that their installers work directly for the company. They aren't hired contractors. The installers were courteous and did a beautiful job. I can't recommend Carpeteria Flooring more highly.
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March 2021 by John V.
Imagine trying to order carpet from NYC to our home (now a rental) in Lafayette and have it ready for pick up in just three days. That was our dilemma when we found a glimmer of hope in Carpeteria and especially Dario. I gave him the dimensions of the two rooms we needed carpeted. We had our own installer lined up (a friend) who would pick the carpet up. Dario helped me with carpet selection and padding. I explained this was now a short-term rental property and we were on a budget. Not a problem as far as Dario was concerned. We wanted something beige-ish. Realizing that beige is one of the most non-descript terms known to humanity Dario went to the warehouse and took pictures of several rolls of carpet and texted them to me. More importantly, given the dimensions of the rooms to be carpeted he suggested something off the remnant supply to help save us money. Long story short, Dario helped us choose the right carpet for our needs. And it looks great. Thank you Dario! That said, Carpeteria needs to change their policy about accepting credit card payments for out of state customers. It was a laborious and frustrating experience. Not customer friendly at all.
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August 2020 by Bobbie Cox
I wish I had gone elsewhere. I am previously shopped at Conklin Brothers, S&G, Lowe's, Abbey carpet's, etc. and I ended up choosing Carpeteria because I wanted to go to a place that was a bit smaller to support locally owned business especially during the pandemic. What a mistake. They started out nice, but turned out to be horrific. I chose a nice Karastan carpet. But Carpeteria damaged my property and did a horrible install. I have a loose carpeting with frayed edges an
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July 2020 by Marlene Juarez
I would Not recommend this place at all... the WORST customer service. Recently my 80 year old mother decided to have new carpet installed in the living room and decided to give Carpeteria the business based on previous experience... but I’m afraid that the customer service is no longer a priority with them...to make a long story short the person that installed the carpeting scratched the wood paneling in the living room badly and when we brought it to (Jay - Customer Service
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February 2020 by Kimberly L
I had a very good experience from start to finish, as far as picking out the three different floor products & they have a huge selection to choose from, its almost to much, lol
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January 2020 by Anne E.
I chose Carpeteria in San Leandro for their reputation and competitive price and they far exceeded my expectations! Their price was the most competitive after I had two other major competitors come out to my house. Les was here measuring and giving great advice while I was still having to beg to get the others out here within my time frame. The product I picked, (Mohawk Luxury Vinyl Plank) is absolutely beautiful, looks exactly like real wood, but affordable and will not swell with spills or pet accidents! The installers were professional and skilled. Bernabe, Memo, Geraldo and Leo worked very hard in order to get the job done quickly, but correctly.(I had time constraints) were courteous and careful with the door not to let pets out, and answered all my questions which are definitely excessive! Despite the installers being so skilled, they installed the wrong baseboard because that's what was on the order, (an accident) it ended up looking extremely ugly. I was very concerned because we have all heard stories about jobs not going right and the consumer ending up biting the bullet. I contacted Carpeteria the next morning. Lindsey, got me right over to Gary the installation manager. I explained why I was unhappy, and that I absolutely needed the work done right away so that I could put the furniture back that day for personal reasons. Within two hours he had a new crew at my house who completely ripped out all of the baseboards, painted and replaced the correct size, working carefully inside, (over the new floors) to paint, as it was raining. The new crew was Alfonso and Alfonso Jr, who were equally as amazing as the first crew. I learned these guys have all worked for Carpeteria for over 20 years, are highly experienced and reliable. Les had told me he commutes quite a distance so that he can continue to work for Carpeteria, and doesn't want to work for anybody else, and now I understand why. As a salesman if you don't have a team that backs you up, his reputation would have taken the hit. Each step of the way every Carpeteria employee did an outstanding job which is what makes them so great! Mistakes can happen but how they are handled is what makes the difference in the end. Thank you Carpeteria for helping me pick my new beautiful luxury vinyl plank floors, and for making it affordable, backing up the installation issue, and making every step as easy as possible! I highly recommend Carpeteria San Leandro!
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January 2020 by J S.
Capeteria is great and very reasonably priced. Jim at San Leandro store is a great guy and really helps you with finding what you want and giving you an artist's take on the colors etc. We are glad we went to Carpeteria and bought our LVP there!
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June 2019 by Shirin J.
I brought my parents in to purchase wall to wall carpeting for their home. Faye went above and beyond in helping us. She came to our home to do measurements and took care of everything. We could not be more pleased with the service and the carpet that is now in our family home. Thank you Faye! We'll be back and we'll bring friends!
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June 2019 by JJ J.
I went into Carpeteria recently with my sister and was helped by Faye. She was very informative and pleasant. She helped my sister find two beautiful area rugs and we'll be going back to her for our hardwood flooring soon! Thank you for your help Faye!
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April 2019 by Ina Door
Too soon to tell
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March 2019 by Bernadette M.
I dropped in the store today to get some information about flooring for my Kitchen & Laundry room. The sales person Cappi was knowledgeable, friendly & took time with me. I now have an understanding of product & price. My first step was a positive experience at San Leandro Carpeteria.
