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November 2023 by Marjon Soares
Best auto body shop I’ve been to! They are efficient and very communicative. My car was done a week before the initial completion date. I am very pleased!
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November 2023 by Olga Bots
I was able to get an appointment within a couple of days and the work was completed in a timely manner! I am pleased with the work done and the service I received!Services: Painting
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November 2023 by Jeff Grounds
Great shop. I am always happy with their quality of work and customer service
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September 2023 by Armand C.
I will never take my car to this place ever again. I was the victim of the Honda/Kia break-ins. Ended up bringing my car into this place. Due to the Honda/Kia break-ins - parts were going to take super long to get to Caliber Collision....which I TOTALLY understand. Caliber said that they would give me updates throughout the process but never did. I literally had to call them every week for updates. It ended up taking about 6 weeks.I finally get the car back. Upon entering the vehicle, it was COVERED in tons of dust and dirt. Mind you, I checked my vehicle when the cops finally found it, there was NO dust/dirt. My vehicle also had a weird smell - it smelled like a minor smell of urine masked by a cleaning agent. I thought that perhaps it was just the cleaner and would air itself out eventually. I took my car home. The VERY next day I step into my car...it smells of major animal urine. I was disgusted. I wiped everything down (including the dirt) and took it back. Through the lady at the front desk, the sales rep "apologized because he didn't know the car smelled like that".The lady at the front is super nice, she's the only shining light at this place. Her and myself checked the car and she even smelled it. She confirmed the car wasn't even cleaned correctly by Caliber. Mind you there were still minor scratches and dings from the accident that weren't touched. We noted these.So - they took the car back and gave a deep cleaning, actually did a good job. Of course, they always promise that they'll (keep you updated and get back to you) but that never happens. Finally got the car back like 2 to 3 weeks later. Everything is looking good and smelling good for the most part. Nothing was said to me about the additional dings and such which were never fixed. At this point - I didn't even care - just wanted my car back.A couple months later I opened up my hood for the first time and noticed the cover on some of the wires was STILL missing. I had clearly taken a picture of this when the accident happened and sent to my insurance a few months prior. So - I drive the car BACK to Caliber. Told the front desk lady (she's super nice) that the cover was never replaced. She took pictures and stated that she would speak with the rep.A week went by and I heard nothing - so I called. Caliber told me they would have the cover delivered to them in two weeks and would call if there were any changes, this was July 11th, 2023. I heard nothing for over a month, so called back on August 21st, 2023. I was told they would "call me back" (which again - they never do lol). It is now September 7th, 2023 and I haven't' heard anything - just called, no answer. I will NEVER take my car back to this place.
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August 2023 by Elizabeth McSheery
Unfortunately we’ve had to bring our cars in twice in the last couple of months. Fortunately the team here is great and the quality of work is fantastic. Hoping we don’t have to come back anytime soon but definitely trust our cars with them.
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August 2023 by CJ Thorborne
I don’t make reviews often but I had to do one for this place! The woman at the front, I believe her name was Vianca was extremely helpful, diligent and accommodating. I was a bit frazzled at first as this was my first accident but she was very compassionate and comforting through the whole process. The GM Nick was great, from beginning to end! They kept up me updated on all repairs and made sure I knew what was happening every step of the way! I cannot express how genuinely appreciative I am of both of them. I now know exactly where to go for any repairs and can whole heartedly recommend them to anyone who needs the work! I won’t ever be going anywhere else. Thank you Vianca and Nick for all of the help and great work! My car looks better than when I bought it!!!Services: Steering & suspension repair
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August 2023 by Alma Gonzalez
Great customer service, friendly accommodating staff. Received text updates throughout the time my truck was being repaired.Services: Painting
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August 2023 by Lisa Wottrich
Our car looks like new, great customer service, including daily updates and o time delivery.Services: Painting
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July 2023 by Alyssa W.
Caliber Collision did SUCH a great job on my vehicle and were extremely quick, communicative, kind, and followed up with me with care and professionalism. My car was crushed during the Spring storms and I thought there was no way it wouldn't be totaled, but Caliber worked some magic and it's back to running like new. I have a Mini Cooper, which can be notoriously difficult to fix outside of specialty shops, and they got my car parts quickly, supported with my rental car and insurance, and went above and beyond to get me back on the road safely as soon as possible.I hope you don't have to deal with a similar situation, but, if you do, take it to Caliber and get the best service for your car that you can!
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July 2023 by Kelley Palmer
Customer service here it was amazing! I was informed of any necessary details or delays. My car was repaired perfectly. I couldn’t be more satisfied.Services: Painting
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June 2023 by Leslie DeLange
They had it repaired before the estimated date. The only thing that was not in the original estimate was they had the front end realigned, as the car had been hit on the front wheelwellServices: Steering & suspension repair
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June 2023 by Kris Hurni
My car looks good as new within a timely manner on top of great communication and service.
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June 2023 by Timothy S.
Mike, Vianca and the team at 139th were top notch. Though I had Insurance issues, that went beyond their work, they did a great job bringing back my 2018 Durango, and the tricky Burgundy paint color. Fully recommend!! Thanks Mike!!!
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April 2023 by Philip N.
Workers were friendly and helpful. They made sure to meet my request for OEM and quality tires from the insurance company. However whoever they contract to mount wheels and tires does not do quality work. Car got a flat the next day after return due to valve stem not installed correctly. Same goes for their tint contractor. Giant bubble on the window. Called to let them know and they never followed up. Seems like nice people but probably wouldn't return and wouldn't recommend.
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March 2023 by Debra Richard
I was sent to Caliber because I was hit from behind in my car. The back was a "Mess." To look at my car now you would not know it had been hit at all. They did an Awesome job, I recommend to anyone, if you need body work done please check them out. The staff is great, from front office to back end.Thank you CaliberDebra RichardServices: Painting
