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July 2022 by Anita S.
DO NOT HIRE THEM!!! I used Duane and his not-so-experienced crew a year ago moving from my condo in Oakland. I hired them to pack and load my belongings into PODs. It was a horrendous process. They underestimated everything from timing, to boxes, to how much would fit in the POD. I kept asking through the whole process if the POD was large enough, it didn't seem so to me. And at the end, I had to scramble and get another pod because they left my most valuable stuff to the end so I had to 1/2 fill one and it cost me extra to store two pods. AND THEN DUANE WILL ASK YOU FOR CASH ONLY! The move cost me THREE TIMES what I was quoted. FAST FORWARD over a year later, I'm finally unpacking my PODS and it was THE WORST packing job ever, I just found a bag of TRASH and a box of wire hangers. The crew needed so much managing that I could not monitor what was going into the storage and they kept asking me questions over and over. I had to call Duane multiple times to manage his team. I lost so much money and they treated me horribly during a very hard time. They overcharged me for boxes and furniture pads that were taped terribly. I AGREE WITH ALL THE ONE STARE REVIEWS, TOTAL SCAM! DO NOT HIRE! AT ALL!
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January 2022 by Kellise-Kelli M.
To put this into perspective: Last year Born Moving packed and moved me less than a mile away with a bill of $9K. Now I'm moving out of state (650 miles away) and my bill for them disassembling, packing, moving, (including gas, insurance and their overnight stay due to the distance they are driving), unpacking and reassembly is only $4.6K. I a quote which includes all mentioned above whereas when hiring Born Moving is was all verbal. I'm writing this for others - PLEASE be aware and get anything you can think of in writing before using this company. Take note of distance between where you live and where they are coming and returning to and account for traffic should they run into it as you'll pay for that as well. I learned my lesson well (I hope) as I had just received a pension payout and it all went to them. Now I can only have wished I'd known and I would have been more selective or asked for something in writing. I just hope my pension was spent well and they enjoyed whatever they bought with it. My first review never made it to the main page so I wanted to send in this follow up. Though I'm no longer dwelling on their ways; instead I saw a request for a few payments (old requests) in my Venmo just now and it brought some bitterness back to my heart. Hopefully someone will wisely do their research before considering any company for hire.
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September 2021 by Troy V.
THIS WAS THE WORST MOVING EXPERIENCE EVER! The most efficient thing they moved all day was the beer from our spare refrigerator. Guys were drinking and getting high throughout the day. Paid no attention to detail. Lost the hardware to our furniture so nothing could be set up at the new place. And yes, like everyone else, they charged us for their lunch hour(s), driving to and from the site, and for the driver sitting in the truck. I wish I would have read these reviews before we enlisted their help. The name should not be Born Moving. Instead it should be Born Grifting. This company (and I use that word lightly) is the worst and I hope nobody else gets sucked into using them.
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July 2021 by Kai C.
Pick Duane if you'd like a moving service which tries to charge you even during their lunch hour, is completely unhelpful in anyway, and threatens to leave the job for the smallest issue.
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June 2021 by Sara S.
Worst moving experience ever. Duane charges way over market rate. I was willing to pay more to ensure I would have efficient service. It was just the opposite. This move took MUCH longer than any other move I have done with the same size place. Instead of managing his team , he sits in the truck and does nothing. I ended up doing a lot of the move myself to try to cut down on the time. And still ended up paying 3x as much as I have for other moves. The total was almost as much as it cost me to move cross country! DO NOT USE THEM
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June 2021 by Katelyn V.
I used this company last year and it wasn't that bad. The cost was what we expected even though it took 8 hours and probably only should have taken 5. It was nothing special but I would have at least given it 3 stars. But this year was awful and I hope they go out of business for ripping us off. As you see from our conversation, he said 195 was going to be rate. I answered his question on what we did last time so I wasn't even expecting that. I did tell him we wouldn't be able to afford the 355 for more than 4 hours. Which is when he agreed to the 195. What he should have done is said that they couldn't do that and I would have understood and found another company. But he didn't. The day of the move, there were some things broken but that is just the risk of having people move for you. I am not sure where the insurance kicks in. I also witnessed one of his workers put a coke can in our bush, talk about disrespectful . They took down our furniture but weren't careful and they never reassembled either. But what surprised me is that it took 12 hours to finish. We even started moving stuff before they came. It shouldn't have taken 12, maybe 8. But we get to the end where we get the bill and it was $5400. We were very surprised. Funny how on their website said no surprises. He said it was $445 per hour for 3 movers. Did you see that rate on the website or in the email? Because I don't. That was a dick move since that took all of our money that we didn't have. We showed him the emails and he basically said that it was their rate and we had to pay. Who does that? At least honor the 355 that is clearly displayed everywhere. I sent him an email saying I was very disappointed and never heard back. He doesn't care. If it was all about the money than he should have told me no when we first spoke instead of leaving us to figure out how to get that much money. So if you want to get screwed then use this company. Don't listen to the good reviews, I had an okay experience with them the first time so do you want to risk which experience you will have? I filed to BBB but I doubt anything will come from it. I at least want the difference for the rate of 355 for 12 hrs.
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June 2021 by Veronica Boe
Born Moving helped us move four office rooms, furniture, copier, and a large amount of boxes across town. Everything was meticulously packed with pads, plastic wrap and tape. All movers were friendly, followed instructions and worked hard for 14 hours with a short break for lunch. Very pleased and highly recommend.
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June 2021 by Shawn Aaron
Born Moving was a great choice in helping me move. This is the first time I actually hired out someone to help me move. As a family we usually just spent our entire weekend moving and unpacking. This time I decided to get someone to help. Born Moving was the best in helping smooth our transition from one home to the other. They were so good in fact that I recommended them to my significant other who used them to move her two months after my recommendation!! Professional! On-time! Courteous! Responsive! Etcetera, etcetera, etcetera!!!
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May 2021 by Kellise M.
My bill was a little over $9000. I had two days to move out and hired a 3 person crew to pack and move a two bedroom apt. I was charged for their drivetime from their location to my apt. (1 hour each way for two days at $355/hr. which is a little over $1400 for them driving to and from their work site). I was charged for their lunch breaks both days which he kindly took $200 off when I brought it up to him... which is like 15 mins each day for lunch when in reality it was 45 day one and over 60 minutes day two. Beware and be sure to get everything in writing and clock their hours if you need to use them. I'll be paying off the loans I needed to obtain just to pay these guys for my 2-bedroom 1 mile away move.
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May 2021 by Greg Dumas
BM's team was respectful & responsive to all special requests. And all things that could possible break or get scratched were wrapped in moving blankets and carefully moved. That process took longer than expected but all things got moved successfully without an accident.
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April 2021 by Melissa Meighan
They were fantastic! I had a 7ft pod and they were able to pack it so I even had room to spare! 11/10 would recommend to anyone!
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February 2021 by Joseph Dale
Born Moving is an AWESOME moving company! They have great customer service and the owner is honest and very friendly! He made my moving day so easy, they showed up on time and worked efficiently and made sure to be careful with all my boxes and belongings. I've worked with other moving companies in the past and have never had an experience like I've had with Born Moving. The owner went above and beyond to help me. Scheduling a date was super easy and convenient too, they make the whole process so easy and stress free. If you're considering hiring a moving company definitely check these guys out!
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February 2021 by Josh D
Duane and his crew showed up on time and were eager to work. They were respectful and handled my belongings with care. I would definitely call them again for any move large or small. Thank you for making the move stress free
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January 2021 by Angela Adams
The owner Duane was very professional and courteous. His employees were just as professional and worked quickly. Nothing was broken during the move. I would definitely recommend this company and would use them again.
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September 2020 by Jun Li
I guess very little value on what they do. 7 hours packing, moving, very slow Mexican guys and I could have called my friends to do that. Guys, call your friend to help you!! This is not reliable. My husband is very upset. We spent $1800 moving a studio. That’s it.
