-
January 2024 by Ivan Antonov
The only place I found that repaired a puncture on my original Tesla tire (with sound foam). Quick service (was told to wait for about an hour, which is ok for walk-in, but was in fact served in 10 mins). Price was probably on a high end (50$) but it's definitely better than buying 4 new tires for over a thousand. 2 weeks past, tire pressure didn't move. Would recommend.
-
January 2024 by Alysia C
They helped me put air in my tires
-
January 2024 by Keith White
Must be all new people . Was a great place to go but not now . Very bad Custer service lady at front is rude won't go again
-
December 2023 by Raymond Puleo
Everything went well
-
December 2023 by Osamah Alhasani
I went to fix a falt tire , and just because they knew I was in rush and came at the end of the business hours , they lied about the tire not being fixable while it was , but I didn’t figure out untill later . So I was pushed to buy a new tire , which unfortunately was - not in bad condition - as much as it has a very old production date which is more than 2 year. You will know what it means if you know how to buy tires which I didn’t know that at that time but I do now .Tires has production date and if the production date is old more than a year DON NOT BUY THEM.Another thing I wasn’t offered to keep my old tire , which they claimed it wasn’t fixable but it was and I could have took it to fix it somewhere else .Even if I didn’t want to take my old tire , at least they should have asked me if I want to keep it or not ?! But instead when I saw the receipt paper after work there was a NO answer to that question!!Very disappointed in how they play customers although their job was quick and service is good .But I am not going there again and I don’t recommend it .
-
December 2023 by John Ferraro
Great service done right, definitely come here for new tires and alignment
-
November 2023 by Sasha Graham
Horrible! I purchased two tires, and they left oil on my rims, tires do not look brand new. I also got a wheel alignment, and now my car is going over to the side
-
July 2023 by kusai ishun
Zero star if I could!I use to do all my oil change here but not anymore.I called before I came to see how much for a brake job! The guy on the phone asked for make, model and year of the vehicle. He said it will be $400 for a full brake job.My vehicle is 2007 Toyota Yaris. I came straight forward and told the guy at the desk I need a oil change ( 5W20 motor oil) and to change only brake pads I didn’t say a full brake job. He didn’t give me a price for the brake pads he said I need to check them first. After taking them off and doing the job he tells me this crazy bill.Not just he overcharged me for stuff that wasn’t changed, he also was trying to lie that I have brake pads in the back. My vehicle has drums in the back not rotors. And I knew that before going there.The total cost for a basic oil change (5W20 Motor oil) and front brake pads and resurface the two front rotors $848.73I did see the mechanic resurface the two front rotors. But charging me for resurfacing the rotors and charging me for replacing them? This doesn’t make any sense? And has charges for front axle and charges for rear axles. And clearly the back axles has drums not rotors.I called to get half of the bill reimburse the guy refused.I’ll put each charge here to let everybody judge for themselves!!FRONT BRAKE PAD SET W/HARDWARE KIT $102.44(1) REMOVE & REPLACE DISC ROTOR- FRONT, BOTH LABO $160(this not true the rotors weren’t replaced because I saw them they resurface them)RESURFACE ROTORS/ DRUMSQty: two of them $100REAR BRAKE SHOE SET $65.22Nothing in the back was changed I was looking the whole time. All he did in the back wipe the outside of the drums with a dirty rug.REAR BRAKE DRUM HARDWARE KIT $39.88Again not true nothing was changed(1) REMOVE & REPLACE BRAKE SHOES BOTH $160Again not true nothing was changed or replaced in the rearRESURFACE ROTORS/ DRUMSQty: two of them $100The drums weren’t resurfaced! I saw the whole thing. The crazy part how are you charging me for replacing everything and at the same time you are charging me for resurfacing them.BRAKE FLUID EXCHANGE $70BRAKE FLUID DOT 3 $15BRAKE FLUID DISPOSAL FEE $55W20 MOTOR OIL - HYPERFORM $23.40OIL FILTER $7.99OIL CHANGE LABOR $25OIL AND FILTER DISPOSAL FEE $7.50There is tax and other nonsense too.Let everyone see for them self how crazy these charges are!! This is not how you do business or how you keep customers coming!!He claims he gave me a lot of discounts when I called for half of the bill to be reimbursed.
-
June 2023 by Antone H.
I purchased a full set of tires several weeks ago. At that time they did not have the rims that I needed so I had to take the tires elsewhere and have them put on. Typically, company policy dictates that if you carried them out (since they didn't install them, which is understandable), they really weren't obligated to repair the 2 screws that made their way into my back tire. but Joel agreed to it.For the first time in a long time, I feel like I found a business that wants my business and not just my money. I typically pride myself on being able to find Good deals and discounts (and I have paid the price). From this day forward, they have all my tire business.
-
June 2023 by Christiana T.
Me and my Dad have been regular customers here since the 90's and we both loved it. Mark and John were awesome. Unfortunately Mark retired and John I'm not sure what happened. Now it's some guy name Angel that's at the front. Every experience I had with Angel has been terrible. One time I had a flat tire. I brought it there because I purchased all 4 tires from them so it's free to get it patched up. After it was done I gave him $5 tip for a drink or coffee or something as a thank you. It's all the cash I had at the moment. He took it and laughed sarcastically. He stared at the $5 bill and said $5? And why does it look so old? I just said thanks again and walked away. Another experience I had about 1.5 year ago. I bought a tire and he offered the insurance that whatever happened to the tire. Slashed or ripped we'll replace it for free. I took it because I always did with Mark and John. Sure enough I had a flat tire just a few days after. I brought the car to get it fixed. He said He can't replace it because it looks like I drove on it while it was flat. I told him of course I had to drive it and get it to the shoulder for safety reasons. I was in the middle of the freeway and i had to work my way to the shoulder. He wasn't listening. He said he can't replace it. So I had to buy another tire. Just my overall trust is gone here at this big o location. I was lucky to find another big o that I've been going for almost a year now and it's great. Just to be clear. I love going to big o tires that will never change. Just won't ever go to this location.
-
June 2023 by mariana cruz
I brought my car last week supposedly to be fixed but my car still has the same problem I call them to see if they could fix and they said I need to pay again even though they didn’t even fix my car. I’m was a customer but now after that I had to pay 2 times and still nothing done my service will go somewhere else. I would not recommend ever coming to this place again.
-
May 2023 by Alex Li
changed 4 sumitomo tires for my hond civic lx. buy 3 get 1 free. good price. nice people good work. a little problem that 3 tires date code are 2020，1 date code is 2023. l think this problem from tire manufacturer . thanks!
-
April 2023 by denielle Arensen
Will never do business here. Called one afternoon after discovering a nail in my tire. I was told it can be serviced if I came before 5:00. I arrived 5 minutes prior and was told it was not possible. I wasted 20 minutes to get there after being told it was possible to find out it was not. The person who answered the phone could have informed me that it was likely but not guaranteed.
-
April 2023 by Abel Robledo
Great staff. Although it was busy during weekend the crew took time to fit me in to the schedual and take care of my concerns.
-
April 2023 by Joseph Haynes
Just came here today these people do not waste your time and definitely know what they're talking about don't waste your time going anywhere else definitely my main tire place for here on out
