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February 2024 by Luther Williams
Worst bank I've ever gone to.1 or 2 tellers only and always a long line. They open later and closes earlier than other bank. I honestly don't understand the policy of this bank. Everything is inconvenient for customers.
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September 2023 by michael simmons
Great customer service with a smile ☺️?.
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September 2023 by Wendy Karls
Still sitting here 30 minutes after my appointment time with no explanation other than "they are wrapping up their appointments".
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August 2023 by Daniel S.
Empty bank and tells me no appointments for a wire transfer! Today is Wednesday and tells me to come back next Friday. These people are super lazy!
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August 2023 by Enry Recinos
If you rate bad service received once, why don't you rate the good service received most of the time? Everywhere. This might not be a perfect bank, but are you a perfect human? I'm not even a perfect germ myself. Just saying.
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July 2023 by Samuel Young
For the consultation part,it is not yet fully staff like pre pandemic. But equitable. Main lobby is not congested for the tellers.Appointments do needed. Bank closed at 4:00PM. Saturday is closed.Staffs are very helpful.
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April 2023 by Sean Kelly
Horrible customer service. Came in twice to try to open an account, both times was met with rudeness. Forgot that noise, I’ll take my business elsewhere.
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November 2022 by Albert M
I came to cash a check and wanted over 45 minutes. They kept telling me 10 minutes with only one person helping. Line was very long and people were very upset. Worse bank experience I have ever haved
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November 2022 by Ede B.
It seems if your not a certain race you get treated inferior, I have worked for the last nine years, I went I. To cash a check issued by their bank and had to go through so much bs the manager Carmen is racist and needs to be reprimanded and or fired! I will never bank with them again!
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October 2022 by Leobardo Meza Ortiz Meza Ortiz
only one cashier for 30 people, what a pity that they have all the people's money and they can't serve you as they should
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September 2022 by Mridul J.
I trying to say not bad about this bank but too many times they employees give me hard time. Only Carmen lepe lady is here to talking with people very nicely and trying to help them. But otherwise the lobby manager had rude and always tell to everyone, If you want help you have to wait for 45 to 60 minutes but No one same time in lobby waiting room.and no one inside the cabins still we have to wait 45 to 60 minutes for help....hahaha, this is junk joke. Why they not understand peoples time value... plzzz sorry If some one hurt for my word's...
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August 2022 by John Phillipe M.
I thought my local Bank of America was the worst. But this branch doesnt even deserve a one star. No teller available and they did not bother putting a sign at their door. No wonder why it's always short staffed- people would never want to work at this branch.
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June 2022 by Benicia Brionna
Don’t ever ever ever come here to this location as a matter of fact you’ll be better banking at No bank at all especially Bank of America they have the worst customer service here especially at this location! Something very very very fishy is going on there and it seems at all bank of Americas. This is my second time coming here to try and do business and I never ever get anything accomplished they systems either go down or they tell me to wait 30mins while at other locations do not give me that problem also all of the bank of Americas be closed all of a sudden we all should know why anyway I do not recommend this location or any other Bank of America location.
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May 2022 by Lulu Y.
This is a bad bank! I went there twice and kept me waiting. In the end, I didn't wait for someone to help me with my problems. I will close my card
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May 2022 by Marlon Cruz
Rude managers!Felt racist.Not friendly!Cannot understand word "consideration" due to minor.Can I give -99 stars?
