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September 2024 by Debra Pacheco
Really great customers Service..
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August 2024 by Linda Tolerson
Amazing I was very well please with a customer service skills, their attitude service
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June 2024 by Brooks Delton
Massively inflated prices. 40% higher than KBB.
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June 2024 by G. Mama
Bought a great Honda Pilot from Autolink recently. Tony and his team were wonderful. No pressure. They're happy to work with you to meet your needs for a vehicle. Would buy again from them.
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February 2024 by Sasan Shams
Exceptional service , Very courteous service and caring to customers needs
I went in two weeks ago couldn’t find anything within my budget to buy for my son Spoke W/ the general manager, Tony And he told me once he find something decent within my budget, that I was looking for sure to give me a call
He did just that four days later had found a Honda Civic 2008. We worked out all the financial needs necessary picked up the car the same day I was extremely happy a few days later the car was not running smooth , I took the car back, and again the same gentleman Test drove the car together and as he was driving behind the wheel drove the car to a tire shop close by, apparently needed a wheel alignment, which he had it done ASAP right there and then paid for it and the car hasbeen running smooth ever since
Want to thank him and the whole Corperation for providing such a great service will always go back there and refer all my friends and family members to them
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November 2023 by Nogales Adventurer
The car lot attendant was extremely knowledgeable, friendly and made the whole experience memorable.
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October 2022 by Kristin M.
Bought a great new car here! Tony and Ricardo were very helpful and friendly, and they provided great customer service! Thank you!
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April 2022 by Valicia J.
I'm a returning customer, Seven years ago I purchase a vehicle from this dealership, I was so pleased the way Tony went above and beyond to help me seal the deal. The car is still running like a sewing machine. Yesterday I purchase another vehicle and again Tony and Christian made the process so smooth. Again very satisfied, I would HIGHLY recommend this dealership to anyone. I will be a customer for life!!!!!!
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April 2022 by Armon Koochek
Was a good experience for me. The process was quick and efficient. Got the keys to my new car in no time.Thanks guys
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March 2022 by Yuri G.
Well... are they (Tony and Ricardo) a good dealer? No. Can you have a good experience here? Yes. You just need to be deliberate and careful and watch out for landmines. If you do that, you'll do fine: they sure do seem to have some cool models and finds. But to not get screwed, you'll have to do your own legwork and homework. It's not that they mean to deceive you. It's that they're sloppy - and, apparently, cheap. If you protect yourself, you'll be fine. If not, bad stuff can happen - which did happen to me; lesson learned. I found a rare 2013 Infiniti G37 here. I had a soft spot for the car, as I used to have one and loved it. This particular one was a truly fully loaded rare package, with all the tech in it and even the wood luxury inlays. So I didn't even negotiate: I wanted it, and that's that. The good: Ricardo let me test drive it without any papers and by myself. They let me deposit $1k and then pay the rest ($16k more) later, when I had the cash, at pickup in a week. They were quite responsive on checking things; like I forgot to check the satellite radio, so they checked it for me, texting back and forth. Both were friendly, though Tony is a real fast-talker and kind of a BS machine but in an endearing way. The bad: When I sent multiple messages on their site, there was no response. Phone call worked. The 2 guys seem over-extended to handle everything; e.g., I happened to know they had 2 keys for this car, but Ricardo would've let me walk out without the 2nd key. For the test drive, there was no gas in the car: turns out apparently this is some kind of weird thing for Tony; I don't get it. I thought it was funny. The ugly: Look - I wanted this car. And I was paranoid about broken electronics and bad mechanics. But the CARFAX looked stellar; all the electronics worked; and they let me check out the car as long as I wanted. I was elated! You see, at the lot, the car was absolutely covered with dirt and water spots. It's a black car, so it looked particularly yucky. But underneath, hey, it was black and cool-looking. It never occurred to me to make them wash the car so I could inspect the paint. Inside, it was *spotless*. Drove like a dream. And it's a luxury car anyway - you don't expect terrible problems with the paint. ...And then I drove off the lot having bought this thing. I had the car washed. Twice. Had detailing done. No matter what I did - the car, especially the hood, was utterly covered with white specks: small, medium, and LARGE. Really ugly stuff. Turns out, all of that had been there all along; it just happened to be masked by all the dirt, since the dealer neglected to keep the car clean. So I had no way of knowing about the totally damaged paint. I've learned my lesson: demand a wash; and check the paint. And most of all, take your time and don't rush. Had I done that, I would have found out about this disaster and insisted on a discount - or walked off. You know why? Because (despite my attempts to find another solution, such as buffing and waxing) the only way to make this car's paint look halfway decent is to repaint it. The absolute cheapest place quoted $1,000 for just the front; $1,600 if I wanted to make the back and roof look decent too. Most other shops estimated $2,300 and up. I'd say a $1k discount would have been reasonable. Just in case you think this is some nitpicking, where I was expecting a perfect look on a 9-year-old black car - absolutely not! This wasn't a couple scratches. I have, e.g., a Subaru from 2009, and that thing looks nowhere near as messed up. This Infiniti was rock chips throughout, a look like someone had flecked the car with a ton of white paint, especially on the hood and front. Really ugly... trust me on that. I am not a nitpicker, nor do I engage in buyer's remorse. Speaking of ugly: I texted Ricardo about this. I tried to be civil, but he got defensive very quickly; he kept texting, "You saw the car TWICE." All the CAPS repeatedly. I kept saying, "yes
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February 2022 by John L.
Best in the bay !! Lots of options to choose from and great prices.. very flexible with financing. Customer service was different from other car dealerships. Very welcoming and helpful staff all around.
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September 2021 by Janetta B.
Bought my Honda and had a really good experience. Easy to deal with. I had a problem with the AC after I got the car and they fixed it without any problems. Good place to go
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August 2021 by Kiontay B.
Ricardo is wonderful and a miracle worker. I went next door to him and was denied and Richards was about I leave and I tell you how good God is I was approved and in my car within 2 hours I recommend this place and particularly Ricardo he's the best!
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July 2021 by Big Homie F.
I would definitely recommend this place to anyone. Got a good deal and they do whatever they can to make sure you're satisfied. Great customer service
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July 2021 by Michael Allen
Great place to get a car A1 service
