Tuttle-Click's Capistrano Ford is a source for new and used Ford vehicles, parts, and service. The dealership is committed to providing superior service in all departments. Multiple reviews highlight a service department that exceeds expectations with fine work, exceptional professionalism, efficiency, and transparency. Customers report that their vehicles always come back running in top form. The staff is described as really nice, very responsive, friendly, and easy to deal with. Service teams take great care of vehicles, performing necessary work and even helping with minor things for free. They demonstrate initiative, such as proactively addressing a potential health issue found during a normal service. The department is also efficient with recall work, scheduling appointments quickly and completing jobs in a few hours at no charge when applicable. For these reasons, customers express high satisfaction and state they will certainly return for future automotive needs, with some noting it is why they keep coming back.
Friendly and helpful customer representatives. Repair and replacement of electrical component was quick and reasonable.
November 2025
Wow! An amazing team, Kelly and Hamid in sales, and Brian in finance. 5 stars for the overall experience from beginning to end. Their team is knowledgeable, professional, courteous and friendly! I absolutely love the truck! Thank you!
November 2025
They took great care of my Ranger (new spark plugs) & even helped with a few minor things for free. The truck runs great & the staff there was really nice