-
November 2023 by Ashley E.
I would like to commend Dennis at Sanctuary Home Furnishing with the genuine service he provided to my dad and our family. We've purchased items from SHF for years, and have always been pleased but this time was different.... HE IS WONDERFUL!! Our dad is currently going through one of the most difficult times financially and emotionally, while he navigates his new life with Stage 4 Cancer. While Dennis didn't have to, he CHOSE to thoughtfully donate an electric recliner to our dad!!!! Talk about a heart of Gold!!!! I know having a new chair may not be such a big deal to some people, but to our dad it meant so much. He struggles to remain comfortable on most days. To say this chair meant more than words can describe, it did. We want to thank Dennis from the bottom of our hearts and from the bottom of my dad's bum, for a comfortable, electric, journey ahead.... His product and service were an A+++ All thanks to you, Dennis and Sanctuary Home Furnishing! We thank you and will continue referring you for years to come!
-
October 2023 by Jenna G.
One of my favorite stores to visit, I have purchased several home items here. I have had the pleasure of working with both Mike and Dennis and both gentlemen are helpful, friendly, NOT PUSHY salesmen and go above and beyond with working with your needs. I highly recommend checking out their store.
-
October 2023 by Carey S.
Great Store: Selection and Service I've shopped at Sanctuary for myself and clients. Mike and Dennis always go above and beyond. They have sent me photos on the fly when I'm with clients, and special ordered rugs, coffee tables and dining sets. When I've purchased off the floor they deliver quickly and reasonalbly. Their section of Hooker, Essentials for Living, Uttermost and more make it worth the stop when you are in need of a house design update.
-
October 2023 by Jill B.
I love this store! Dennis and Mike are always fun to be around and very helpful! Love that I can walk in the store and always see different pieces from week to week. You just never know.... I have purchased many furniture items over the years for several homes and they are always helpful on pricing/selection/fabrics/delivery! Thank you for making furniture shopping more fun! See you soon!
-
September 2023 by Jill O.
I have been shopping at Sanctuary's for many years. I have always been happy with their customer service and their products. Mike and Dennis really go out of their way to be helpful. From ordering the product to the delivery it has always been a wonderful experience. I highly recommend working with them. I would definitely put them on a must visit list.
-
June 2023 by Google user
Bought close to a $3000.00 couch from Dennis a while back for my wife, who just gave birth to our first child. We looked through some brochures and saw something that looked nice. We ordered it and it and it arrived a few weeks later. The couch was too soft and not comfortable at all. He did try to make it right by re-stuffing the cushions, which was admirable of him. Still didn't feel right. He took it back and told us we could get credit toward new furniture instead of a refund, which I insisted on. Unfortunately, on my fault, i didn't get anything in writing because he seemed extremely trustful and reassured me he would make everything right. I told him that we would just use our old couches until we were ready. Now it's time to get new couches. I called his new named store and spoke with an employee and left a message for him to call me back. He calls and leaves a voice mail, and he makes the excuse that \"Renaissance furniture\" is not in business anymore. His new store literally has the same name as his old one. He said that he could not honor my credit because his old store closed and he has a new one. Please Mr. Dennis, be a man of your word no matter what, how long, or what circumstances people go through. My loss at the end of the day for trusting you.
-
May 2023 by Cj M.
Bought close to a $3000.00 couch from Dennis a while back for my wife, who just gave birth to our first child. We looked through some brochures and saw something that looked nice. We ordered it and it and it arrived a few weeks later. The couch was too soft and not comfortable at all. He did try to make it right by re-stuffing the cushions, which was admirable of him. Still didn't feel right. He took it back and told us we could get credit toward new furniture instead of a refund, which I insisted on. Unfortunately, on my fault, i didn't get anything in writing because he seemed extremely trustful and reassured me he would make everything right. I told him that we would just use our old couches until we were ready. Now it's time to get new couches. I called his new named store and spoke with an employee and left a message for him to call me back. He calls and leaves a voice mail, and he makes the excuse that "Renaissance furniture" is not in business anymore. His new store literally has the same name as his old one. He said that he could not honor my credit because his old store closed and he has a new one. Please Mr. Dennis, be a man of your word no matter what, how long, or what circumstances people go through. My loss at the end of the day for trusting you.
-
November 2021 by Ryan Morgan
This is an awesome local, family owned, furniture store. My wife and I have known Dennis for many years and he always has (or will find) the perfect furniture for our house. The furniture is high quality and he knows how to describe the features so you know what you are getting. He always jumps through hoops to make sure we get what we want and his delivery team is fast, courteous, and professional. I'll never go to another furniture store again! Keep up the good work Sanctuary team!
-
November 2020 by Losa L.
Love my new Hooker piece! The picture isn't great, the the piece is absolutely gorgeous!! Thank you Mike foe the nice deal! The delivery guys were great too! The store has beautiful pieces!! Thanks so much, Mike!!
-
October 2020 by Dana Childs
Family owned and service that always goes above and beyond. I've known Dennis, the owner for many years and have bought several furniture pieces from him. He always goes above and beyond in explaining what is underneath the coverings so you know if you're getting quality furniture or not. Maybe you can get something for less elsewhere, but is it quality? Will it last you years and years and hold up well especially if you have kids and/or pets? There's a lot to consider besides just saving money. All that aside, he will still give you a great deal, because at the end of the day, he wants to make sure you are taken care of and happy with your purchase. If you don't see something in his store or website, let him know what you're looking for or send him a picture, and he can find it for you. You cannot go wrong shopping here.
-
October 2020 by OC B.
Beautiful, high quality furniture at great prices on top of the excellent, 5 Star service. Bought these two pine wood nightstands from Sanctuary. Mike, who assisted me even let me take a sample drawer home to see if it would match my bed, the service was nothing but stellar and made sure that I was satisfied with the furniture. He even offered and took pictures of another nightstand to make sure I was happy with my furniture. The guy who delivered was so helpful and went above and beyond to go over the features and plugs of the furniture. This was outstanding service and the furniture quality is top notch. please please please support local and check on this amazing gem of a store in San Juan. Thanks Mike! I'll be back
-
June 2020 by John P.
Great quality furnishings and outstanding customer service . I have made a few different purchases at Sanctuary over the past year and every time I visit the store I am warmly greeted and helped by a friendly sales associate or the owner Dennis himself . Recently I was looking for outdoor furniture and thought I would check to see if if Sanctuary might carry anything outdoor . To my surprise they had a great selection , more than most outdoor furniture stores . I found exactly what I was looking for at a more than reasonable price and to top it off Dennis and his staff delivered it to me the next day at 10am . Another great experience .
-
June 2020 by Emily Perrottet
We had a wonderful experience with Dennis and his delivery team. We bought a 6 piece backyard set, and we love it. We originally purchased 4 pieces and had them scheduled for delivery the next morning. The evening before we decided we wanted to see what 2 additional pieces would look like in the space. Dennis sent over the 2 extra pieces with our delivery and we purchased them on the spot. Would definitely recommend to everyone!
-
April 2020 by Jack T
Nice selection of contemporary furniture with good prices.
-
March 2020 by Sabrina Landry
I was waiting for a couch from another patio store since the fall. Wasn’t ready for it, so I waited. Now, with delayed shipments from China, I figured my couch would be further delayed. Bought this at sanctuary off the floor and it was delivered the next day. Nice, helpful personnel and I’m very happy with my couch
