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October 2024 by Chris Herald
Upon entering I was greeted by Loren, who, in 45 minutes had guided me to select a mattress appropriate for me and I purchased it. Loren exhibited extensive knowledge of all the mattresses and was professional and polite throughout our meeting.
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October 2024 by Rochelle Petrucci
Don was so fantastic! He spent 2 hours with my husband and I . No pressure at all just trying to answer questions for us and explain the difference between all the beds we were considering! Great experience!!
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September 2024 by Cast Holder
Don was very knowledgeable and led me right to the matress we needed.
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September 2024 by Sofia Rose
Very professional. They want extra mile to give the best discount possible.
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September 2024 by Jenny Tang
I reached out to customer support because I saw that there was only white glove delivery for bedsheets I wanted to order through their website. They got back to me promptly and resolved my issue. Super friendly and nice to work with. The customer service here is 10/10!
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September 2024 by C Jankowski
Great selection of mattresses, helpful and professional staff. Thank you Don!
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August 2024 by Bobby B.
Hadley Olivia's offered an excellent selection and great customer service. Ron, our salesman, was very personable, knowledgeable, and attentive to our needs. He never pressured us and was very patient. He presented us with many options, and we found the perfect mattress at a great price. Thank you, Ron. We look forward to returning in the future and will gladly recommend them to friends and family.
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August 2024 by Sam Laham
Great store, product and service all around. Their prices are extremely reasonable and beat all the surrounding competition.
This place rocks!
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August 2024 by Janet Smith
Mattress buying experience at this store was really pleasant. Don helped us and was very informative yet patient but not pushy at all. There are so many mattresses to try and they carry really solid brands that have been around for decades and have great warranties. They have very competitive pricing and we are so glad we ended up purchasing our mattress from them.
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August 2024 by pam swift
Quick response to online inquiry.
Customer service was great.
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July 2024 by Ken Kay
Sales person explained differences in mattresses sampled many & found the one I liked. Plenty of choices.
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July 2024 by Kristine Lawrence
Dustin was super knowledgeable about the 3 different bed technologies and after trying them all and the various brands, I chose a TempurPedic LuxeBreeze with Ergo base. Great products and service in the relaxing and airy San Juan Capistrano store!
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July 2024 by Cynthia Williams
The gentleman at the store was quick and efficient and the delivery men were couteous and were finished setting up the bed in less than 15 minutes.
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July 2024 by Steve Haase
Dustin Morea delivered one of the easiest and most pleasant high ticket item purchasing experiences I have ever had. He got the owner to come down to the number I asked for on the premium Sonu mattress. I can one hundred percent recommend Dustin and Hadley Olivia for your next bed.
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June 2024 by Jonathan Home Frankel
Easy use of a credit to purchase a new bed frame. Don was responsive In expediting the credit and we picked up the frame the next day from Brad in the warehouse. Great experience