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March 2024 by Michael D.
Couldn't be happier with my damaged fender repair! My girlfriend ran into my car so I was looking for an affordable repair shop to keep her costs down. The staff was a bunch of really great professional guys, repaired and delivered my car on time as promised, and you can never tell there was ever an accident. Another plus was Enterprise Rental Car was a 60 second walk from the shop which made temporary transportation during repair a breeze. Highly recommend these guys. FIVE STARS all around! Mike Didelot / Dana Point
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February 2024 by Andrea Shea
Gerry went above and beyond to take care of our minivan!
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February 2024 by Michael Nicolai
There's ways to earn business. Some do all they can, no matter what, to get your money, even with small things. Then there's others, who know confidently, that looking out for their clients interests, will create experiences and demonstrate a level of trust that can't be bought. Based on this and their level of care I highly recommend! ???
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January 2024 by Persephone S.
Just popped into Coastline and JC helped pop my bumper back in at no charge! What a great feeling that there are still good guys out there not trying to rip you off. I will definitely be using them again for all of my auto body needs!
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January 2024 by Laura W.
Coastline Collision Center in San Juan Capistrano does such an outstanding professional service. The entire team goes above and beyond to help with every aspect of getting your car worked on making your car run and look it's best. Rafael specifically provides the most thoughtful superb care. I highly recommend Coastline Collision Center!
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December 2023 by AmericanHeadstones DanaPoint
After reading the positive reviews I took my MBZ that had a very minor scratched on the rear bumper panel. No damage to the light , camera or rubber bumper guard. The first thing I noted was the line of people starting to accumulate at the door (0830 am) and the massive amounts of work orders on the wall racks, desks and everywhere. Once i got to speak to a sales rep, he mentioned that they were short handed. I got a quote to repair the minor scratches for $1996. and a 5 day LT. I took the car to Dentco and fixed it for $575 in 1 day. They obviously dont need the smaller jobs.
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November 2023 by Patrick W.
Best place to get your vehicle painted. Unfortunately, I have taken to many cars to them in the past. They never disappoint. Value and quality is incredible. High recommend.
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October 2023 by Pamela F.
My husband passed away a couple months ago, so I have been in a bit of a fog. Also, my sister's car, a 2016 Toyota Corolla is now parked in our garage until I can sell it. With our Chrysler Town & Country (pictured) it's a pretty tight fit side-to-side in the garage. While in my "fog" I completely misjudged the turn into the garage one evening and scraped the right rear side of the van against the garage door opening. Coastline was the second body shop I went to for an estimate, checking on "without insurance" prices first. I couldn't believe it when the price my estimator, Raphael Thayer, gave me came out to LESS THAN HALF the amount given me by the first company. I mentioned this to him and made sure he understood I did not want a "patch job" - I wanted perfection, and I wanted the bids to be apples to apples. He explained the other company was simply overcharging me. In spite of some resistance from me, he convinced me to allow him to show me how much better he could make my van look on the spot. He took what he called some "magic water" (smelled like turpentine) and began working on the paint transfers. In approximately 3 minutes he had removed ALL THE PAINT left by the garage w/o any harm to my van's paint job. This includes the black marks the other company had said were scratches clear down to the metal.... Then he circled the van again and noticed my front bumper was loose, so he called a technician to come over who banged it back into place w/the flat of his hand. Good as new! The only thing left is a small dent by the rear bumper and a small break in the paint in the same area. Raphael, rather than encourage me to get these things fixed, advised me to sell the vehicle (which I must) as is as I would likely not get the money for the repair back. Also, unless you are looking for damage in that area, it is not noticeable. Who knew there were such nice people left in the world?! Not only did he not take advantage, he encouraged me NOT to spend the money. I'm pretty certain that if I do decide to get the work done in the future, Coastline will do a spectacular job. During the time I was being being helped by Raphael, I witnessed two other customers check out - work completed - both VERY happy. If customer service is anything to go by, Coastline is ACES!!!
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August 2023 by Shelton J.
Recently to my sons car here for repair. It was hit while parked in the rear and needed some work to be done, trunk, bumper, left and right rear quarter panels. They quoted $10000 to start with caveat it could be up to $15000 after getting in to it. This was after I already had a $6000 estimate from another repair shop. I then took it to OC Colloision who did the repair quickly and professionally. Needless to say I won't be using Coastline for anything in the future.
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August 2023 by Lloyd F.
Hi everyone recently I was involved in a car accident and the AAA guy who towed my car recommended coastline collision in San Juan Capistrano ca I don't regret it a bit Rafael and his team amazing job on my car I'll definitely recommend this place thank you
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July 2023 by linda p.
I recently had an accident and went online to look for body shops. Coastline had very high Yelp ratings so I decided to go there. Boy, am I glad I did. They did a beautiful job on my car. Looks brand new. Thanks, Coastline!
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July 2023 by Michael C.
Always have received stellar service from JC and his team. Their work ethic is second to none.
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May 2023 by Mike F.
Very helpful staff. Took immediate care of a very minor issue while I waited. Highly recommend !!!!
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May 2023 by Karen H.
I only had my brand new car for 5 days when my elderly neighbor mistakenly hit the gas instead of the breaks when backing out of his driveway. My insurance company listed Coastline as a suggested shop. I had my car towed there the very next day. Since my car was so new, it took a little longer to get parts, (No fault of Coastline). I needed a new door, fender and bumper, all of which needed painted. The communication was great and I received regular updates on the progress. I was a little nervous about how the paint would turn out but when I picked up my car it was absolutely beautiful! Just like new again! I am very picky to say the least and I couldn't be happier! Thank you Raphael and JC!
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April 2023 by Sandra S.
I had some damage on my CRV Honda and Rafael and crew did a great job getting my car back to its beautiful self. Thank you so much for working so fast. I like that Enterprise car rental company is across the street for a rental while I waited for my car. The car was ready a day early so I saved some money on my rental. I have used Coastline for other cars and they have always done a great job. Thank you!!
