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November 2023 by jill webb
From the repairs to the customer service, it was an excellent experience. The service was prompt and I received calls to update me. The price was far less than the dealership. I highly recommend Caars.Services: General repairs & maintenance
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October 2023 by Niels Andersen
CAARS has been my go-to place for servicing our cars for more than 15 years. I only have good experiences. They are honest, accurate, and get the job done. I have never had any problems with work they have done.
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October 2023 by Jason Eisenberg
Heard of these guys from the AAA website. They were very friendly, responsive, and caring. The work was finished earlier than expected, and the price was exactly as quoted. They even followed up with me a few days later to make sure everything was working and I was happy with the service. Which is reassuring that *IF* I wasn't happy, they would be the kind of shop that really stands by their work. Would definitely recommend.
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October 2023 by Mike Cummings
Took my F-150 in to get the rear main seal replaced after I discovered leaks on my driveway. Dan and his staff took good care of my truck and resolved the problem promptly at a decent price.I recommend this business for others who are looking for a reliable and honest repair shop.
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October 2023 by Dori L.
SJC Costco referred me to Caars for an Alignment. Wow, customer service above and beyond. What a wonderful crew. Excellent turn around time, quality work and reasonably priced. Thank you Caars for your really GREAT service.
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October 2023 by Lee M.
Very good service and people at Caars, but they have raised their service rates so much, I decided to go back to the dealer for about the same price with trained technicians for my vehicle.
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September 2023 by A P
I have been going to CAARS for years now. I've been hesitant in leaving a review because I didn't want them to become so busy that I had to schedule my appointments a month in advance. I know selfish of me. But when their the best of the best what do you expect.Services: Transmission
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August 2023 by Jim and Kelly Willemsz
Service was great and place seemed honest and trustworthy. Dan was very helpful and friendly. Our car had broken down, and was towed to this shop. Car needed quite a bit of work, but with clear explanations of everything - it all seemed effortless!
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August 2023 by Christina Anderson
My visit was faster than I would have anticipated! I went to get a tire alignment and they took me right away! It was a littleBit of a wait but not too bad at all! Great experience! Thanks Guys!Services: Tires
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August 2023 by Bob Nenninger
They were very thorough while investigating a check engine light problem for me. Then they took the time to fully explain everything. It’s my first experience with this shop but so far I’m very impressed.
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August 2023 by Vincent J.
I needed to rims for my car. They told me it would be $170 each per rim. I thought wow new rims cost a lot. The kicker is, they gave me used rims. I told them ahead of time that I could pick up a used rim in Santa Ana for about $60 each. They said they can't accept me to bring my own rims. Now I see why. These guys are price gougers. When I called and asked for Dan to ask him why used rims cost me $170 each, mind you they're only 15" rims for a small Honda Fit, Dan elected not to come to the phone. If you don't mind getting raked over the coals then this place is for you
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August 2023 by Alan H.
i took my car in for its oil change and tire rotation and they were brilliant the car was in and out in 40 minutes of my appointment time . they are pleasant and so friendly and the prices are very very fair. I would highly recommend them
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July 2023 by Al Coutts
Have used Caars in the past, very easy to deal with, explained the issue to me so I could understand the problem. They completed the repairs and charged a reasonable amount for the work completedI will return to them when I have future auto issues.Services: A/C services
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July 2023 by Stacee Freeman
Amazing attention to detail! Excellent experience. I’ll be bringing my cars here for future services ?Thank you.Service: Wheel alignment
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July 2023 by Katie Vollmer
I recently had to bring my Hyundai Tucson to the mechanics at CAARS to fix my engine, and I am extremely impressed with the level of service and expertise I received.First and foremost, the mechanics at CAARS demonstrated exceptional knowledge and skill in diagnosing and resolving the issue with my engine. They took the time to thoroughly explain the problem to me, answering all of my questions with patience and professionalism. Their attention to detail was evident throughout the entire repair process.What truly sets them apart is their commitment to customer satisfaction. DJ provided regular updates on the progress of the repairs. They even took the time to explain preventative measures I could take to avoid future issues.Lastly, the pricing for the repairs was fair and transparent, with no hidden fees or unnecessary upsells. I felt like I was treated with honesty and integrity.In conclusion, I cannot recommend CAARS enough for their outstanding service and expertise. They have have gained a loyal customer. If you're looking for mechanics who are knowledgeable, trustworthy, and dedicated to delivering top-notch service, look no further than CAARS
