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July 2023 by Frank Jovine
Great find and selection!
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February 2023 by Robert B.
Another review for the guys at BBQ Grill Outlet in San Juan Capistrano. Had the equipment delivered today, a 56" Grill and Alfa Brio Pizza Oven. Another great job. And while the Alfa Oven conversion to natural gas was somewhat new to them, they handled it perfectly. Kudos to Gustavo, Leo, Jose and Nick. The store is lucky to have guys like that. Professional and a great work ethic. Left the area spotless. Wish I had more to order so I can have these guys back. I'm sure Jim will find something else for us to buy.
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October 2022 by Carol S.
Nice and Jose' installed our new bbq, were friendly, organized, gave us very good tips on grilling and cleaning, and left our patio nice and clean. We were very happy with their work and suggestions! Very happy with our purchase.
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July 2022 by Linda W.
The gentlemen who installed my new beautiful grill could not have been nicer! Thank you Jose and Nick. I appreciate how tidy you left my backyard! My gorgeous grill is perfect!
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July 2022 by K K.
We had visited two other competitors stores looking to replace the twenty year old barbecue grill we inherited which is an "Excalibur". BBQ Grill Outlet in SJC had all the brands we had seen at other the other competitors in one place - so we were able to compare. We were welcomed by the team and informed of the features of the different options, the timeline for delivery and recommendation for installation. BBQ Grill Outlet exceeded our expectations in terms of delivery, we were quoted 12 weeks but it arrived in 5/6 weeks. The follow up for scheduling the delivery down to the delivery was seamless - with lots of reminders. The second half of the payment was completed upon delivery. The driver was professional and efficient. As the unit we purchased along with a door and a cover did not reach $3000 the installation would not be scheduled and organized by them. They gave us a contact for an installer who unfortunately did not seem interested to work with us. After I reached out three times to this installer I called it a day and found more reliable installers called South Coast Grill who are responsive, dependable and reliable. They will also be able to carry out the annual cleaning on the grill for years to come.
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April 2022 by Yakov G.
We installed a new BBQ. It works great. The installation was done in a very professional manner in allocated 2 hours window. Great job, Jose and Nick!
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April 2022 by Paul R.
I'm on board with everyone else here. These guys are great! I worked with Jim. He helped me over a year ago, March 2021 to pick out everything. It took a few months to get but many more for me to finish my project. Now that we're done it looks awesome. The decisions Jim helped me with came out extremely well. We love our Hestan grill, burners, doors, fridge, everything! Blanca at the their distribution center does a wonderful job. She is very attentive, informative and above all helpful. We really enjoyed working with her a lot too. Their delivery guy was also very accommodating. Can't recommend these guys enough. I would definitely use them again!
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March 2022 by Emma S.
We are very happy with our new BBQ! Jose and Nick did a perfect job installing and are very knowledgeable.
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March 2022 by Janice B.
We just got a new gas grill from BBQ Grill Outlet and I am so pleased with the results. The grill came in earlier than estimated - an amazing thing these days! Today Leonel & Cristhian came and installed the new grill and took the old one away. They were ten minutes early for their window (not here in the last five minutes of their window which I was thrilled about), brought the grill and all attachments, installed the new grill, and then showed me all the new features. They tested each burner in front of me to be sure all gas was flowing right and that lighting would occur. They were courteous and friendly, worked quickly, and cleaned up the area after themselves. I would highly recommend this service and BBQ Grill Outlet to anyone looking to update their barbecue!
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February 2022 by Ron C.
Great Experience in shopping for a new BBQ! Really appreciate the installation. Leonel & Christian did a great job and saved some $$ by not using as much time as allotted.
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January 2022 by Todd F.
Building an outdoor kitchen is stressful and freakin' expensive - you cannot go wrong with these guys, seriously. Jim is extraordinarily well-versed in the product lines, and the installation staff they have is absolutely TOP notch. Jim pushed me into Hestan (which I had never heard of) and wow is it worth the extra money. If anyone wants my personal opinion, have me wax poetic on how awesome it is. I'm loyal to these guys, though I don't think I'll need to build another outdoor kitchen, as they did too good a job :)
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January 2022 by Nele T.
BBQ outlet did a great job for us. From custom design for an unconventional space to selecting the right grill equipment to the professional install group: Jose, Nick, and Nicolas did an amazing job and were super professional. Thank you & we cant wait to now use everything.
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November 2021 by Melissa R.
Jose, Nick, and Blanca were very helpful and right on time! I would recommend BBQ Grill Outlet! It was my first time going and I stopped in to find a grill and I left with The Big Green Egg and I love it!
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October 2021 by Pete K.
We had a custom island installed, and everything went smoothly once the grill and accessories finally arrived (COVID related delays in supply chain). The personnel who came to install the island did an especially good job. Edwin & Leo did the tile work, while Jose & Nick handled the stucco and frame installation. The work was done as scheduled, and they did a very good job cleaning up. Would recommend again.
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October 2021 by Laurie S.
Jose and nick installed our new logs and gas line in our outdoor fireplace. They were neat and clean. Now it looks terrific. Thank you!!
