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April 2024 by Janet K.
A DJ/KJ that we know recommended this place since they specialize in sound systems. I went in to look for a speaker stand. I have an audio system for home use. Although they might know their audio they were not very personable. Maybe the staff had a bad day, but it was a real turn off. If I need something more, I might give this place another try. So the jury is still out on this one.
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March 2024 by Andrew Keel
This place has it all. Everything you've seen online and more. From wires to dual 21" subs, they have it. The owner is cool to work with and has the knowledge to sell you what you need. I was even invited to the fridge to grab a drink while shopping. I'm happy with my purchases and I can't wait for my next visit.
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February 2024 by Ruce Tauoa
Appreciate the helpful folks here at Pro Audio Elric and owner Marwan for being absolutely helpful for everything! They have all the necessities you need for any visual and audio FX!!! Gotta go check them out!!!
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February 2024 by Vdj. RAFFICK ROMERO
professionals
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February 2024 by Ruce H.
Appreciate the helpful folks here at Pro Audio Elric and owner Marwan for being absolutely helpful for everything! They have all the necessities you need for any visual and audio FX!!! Gotta go check them out!!!
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November 2023 by Alan Waltz Entertainment
I don’t even shop for equipment on the internet anymore. These guys are trustworthy, friendly, and always match or beat the internet price
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July 2023 by Elyzar Tria
Traveled far and they closed 30min early. Disappointed. Worker just sitting in his truck and waived me off.
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March 2023 by Adam M.
Marwan is the owner and great leader here. He sets a professional and positively influential example for his team. Everyone at Pro Audio world has taken care of me for the last 5 years. This is a great business with great people and products. They love their customers. HIGHLY recommend Pro Audio World for all big purchases relating to DJ audio and lighting equipment.
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December 2022 by Gregory Smith
I’m writing this review based on what I know of the owner. I’ve been with Marwan 15 plus years and he’s always had and will have my back with my equipment needs! I’ve read the negative reviews and all I can say to that is did you talk to Marwan the owner? On behalf of Pro Audio World I’m truly sorry that you had a unpleasant experience but I can assure you if you talk to the owner, he will go out of his way to make things right!! There’s nothing like a mom and pop business and it saddens me that we are not supporting the business model that is the backbone of our country! I’m a huge believer in customer service and follow up to the point of I will pay extra or drive the extra miles to support a business with the customer first, not the customer is always right business practice. I truly believe that there are times that a customer may not have all the information which could lead a miscommunication and or understanding but if you take the time that you put into finding a solution, I think you will find that your experience can turn out to be one of the best.
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December 2022 by Eric “EZDUZIT” Valdez
I would typically give this place 4 stars. This rating is based on my last interaction. I needed a few cables, 100.00 worth. I try and support them whenever I can, I like having them around and they typically have things I need. It's important as a dj to be able to get things locally even if you pay a little more, it's a really nice convenience. Sales associate rang me up but punched in the wrong price on the cc machine. He needed an override to start over. He tells the manager this, he comes over grabs my credit card, sets it back down and proceed to help some guys that were looking to rent some equipment. The guys he went to help even said take care of him first, he ignored them. Started taking things out of boxes and looking for this and that, my simple purchase would have taken him 30 seconds to void so the other sale associate could get me out of there. I wait for a few minutes and after I could see he didn't care about me I went got the cables I need down the street at Guitar Center. I won't say I won't go back but that's one ding against them. With giant competitor down the street and really anything you want at your finger tips, internet, it should be really important for these mom and pa shops to give decent if not great customer service.
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November 2022 by Jasbir Singh
One stop shop for all Audio solutions. We bought DJ lights and Ricky was amazing in choosing equipment and program the lights foe very easy and quick setup. Highly recommended.
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August 2022 by Leba N.
Our go to place for renting sound equipment n mixers. Friendly fast n efficient service n so easy to deal with. Highly recommended.
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August 2022 by Alonzo G.
Man this guy has everything you need and is very reasonable ! He explains everything to make you feel comfortable with your purchase ! Quality of quantity
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August 2022 by Pablo Martínez
Great place to purchase anything & everything for your PA/DJ system, friendly, respectful, helpful & knowledgeable staff, reasonable prices, and the best part... they're here in San Jose!
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July 2022 by Tosh Jackson
Had exactly what I needed in a pinch. Really saved the day. Great selection of equipment.
