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June 2022 by Yesenia O.
Been coming here off & on for a few years everyone here is super nice and professional. I always come here giving myself ample time in case something comes up or there's a line as some transactions take longer than others. Parking has always been available.
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October 2021 by Imad Y
Business hours posted in their door are different than the ones online. They will not open the door for you even if you go within online business hours.
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July 2021 by Peter T.
These people don't care about your time or who you are. They only want your business aka your money. I took a break from these payday loans by delivering food. I went back today and these people stole 30 minutes from me. Billy was the one that could have helped me as soon as I walked up the window but instead insisted that other lady to helped me - and worked sooo slow. She tried to be conversational but I was in a hurry. She was helping this lady with Money Order and it took her 10 mins when Billy could have helped me and get things dont fast. I'm tired of businesses like this treating people like a quota system. I rather be broke for a few days until payday or just deliver food again. So stupid. No customer service skills or sensitivity to time. They love people that live one paycheck away from being broken. Forget these people. They didnt even apologized when I left after Billy lied about me waiting 3 mins to do a refernence check or whatever. Thank god for the gig economy. People keep hustling for yourself or else people will hustle you.
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October 2020 by Monica T.
I came here last minute and the clerk Julie was so incredibly helpful! Great customer service, I would recommend to stop by here if you have the right identification and references :)
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February 2020 by Talia N.
Been here few times and it always goes well. Until I met Grace. She is not helpful and did not even wanted to help me with payday loan. She made me waited nearly half an hour to give me the loan. Given them my personal bank account to automatic withdrawal for my loan when I talk to an Asian male over the phone. They refuse to use my bank account to withdrawal. And expecting me to come in person to pay for the loan. And extending it to debt collection. Seriously? So I have a bad judgement on my loan history. Where I can never barrow loan in the future? More story whoever is behind the windows/background.
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August 2019 by Jack D.
It's m the best check cashing place iv been to in San Jose. Very fast and friendly, billy is really nice always tries to help me and always remembers my name! Very good service
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May 2019 by Carrie N.
Needed to cash some checks in today, so I yelped up the nearest one by me. I came across this one and boy do I regret it! Was helped by mid 30's curly hair lady who was speaking to us like we were some kind of criminal! The way she was speaking towards us was unprofessional, rude, disrespectful, and so forth. I'm not here to steal your money or to ruin your day, but to simply just cash some checks. I'm sorry for whoever stepped on your tail today, but that doesn't give you the right to take it out on your clients. She asked for our social security number and we said "Let me check my notepad, I forgot." Her response was "Where's your notepad?" In a rude tone with some attitude. Let alone asking for our social she already came off asking rudely. Unprofessional. Never coming back again.
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November 2018 by ДоброÑлав Петров
great service, it is possible to pay the transfer in cash. it is a rarity.
