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March 2024 by Iamher T.
I've had two experiences here and both were different but with the same lady. First time, I think the lady was overwhelmed because there was a long line and only two employees so I kind of understand her frustrations, but when working in this type of environment it's expected sometimes. So the first experience the lady had challenges with counting my money and I felt a bit unsafe because I had right under $2k but she was spreading all the money over the counter so everyone in line could see, I was nervous for my safety walking out and I asked her to pls be a little more cautious but she didn't, it was ruff lol but again I think she was just overwhelmed. So the second time I went in again same lady she was more relaxed and there wasn't a long line either. I think she remembered me but all was well and this time was far better and it's funny because I had the same amount but she did take better actions with counting and keeping things secured so yes I would definitely recommend just be patient oh and the lady went up and beyond to find me some of that pink stuff lol to count the money and the environment was clean
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September 2023 by Rodney C.
Rose and Claudia are amazing. They went above and beyond to help me secure my loan. I felt like if I was at another place I wouldn't receive as much help as they gave me. I really appreciate those two!
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May 2023 by # marinette
(Translated by Google) discriminatory attitude(Original)Actitud discriminatoria
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February 2023 by Andrew C.
Easy process from start to finish. Allows you to set up online account, preventing the need to return in person after every loan gets paid off.
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September 2022 by Samantha D.
They're extremely rude and just plain lazy. I've had a really cool girl help me once and she was awesome! Wish she was there. The last time I went (a week ago) they were all lazy, joking how they wouldn't be able to cash my check bc it was Labor Day the next week, just straight laughing at me bc of it, they're not professional at all.
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August 2022 by Google user
Yesterday I went into this place to get a money order . From the moment I walked in the tellers had an attitude. I asked for two large amounts I understand the policy is to acquire as much information as possible to avoid fraud . This woman goes to the extent of trying to force me to take a picture stating that is was part of their policy . I read their policy and it said no such thing. I later continue my interaction with Georgina the manager and she pretended to mare a five second phone call and told me if I didn’t take the picture she would refuse me service followed by handing me a 1-800 which we all know it’s a runaround . THESE PEOPLE ARE NOT NICE TO BLACK PEOPLE. THIS Place IS BEING RAN BY SOMEONE THAT IS WILLING TO BLATANTLY LIE IN YOUR FACE.
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July 2022 by Reinaldo De Leon-Ramos
Yesterday I went into this place to get a money order . From the moment I walked in the tellers had an attitude. I asked for two large amounts I understand the policy is to acquire as much information as possible to avoid fraud . This woman goes to the extent of trying to force me to take a picture stating that is was part of their policy . I read their policy and it said no such thing. I later continue my interaction with Georgina the manager and she pretended to mare a five second phone call and told me if I didn’t take the picture she would refuse me service followed by handing me a 1-800 which we all know it’s a runaround . THESE PEOPLE ARE NOT NICE TO BLACK PEOPLE. THIS Place IS BEING RAN BY SOMEONE THAT IS WILLING TO BLATANTLY LIE IN YOUR FACE.
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June 2022 by Mikee Yambao
6/9/22 Called at 7:35pm to see there maximum for western union a lady answered and said theres no maximum and I said see you soon. Came at 7:40pm and she says they’re closed. Waved her hands from inside the store. Sign outside says closed at 7pm. Google says closed at 8pm? There’s a disconnect, please update hours. And why couldn’t you tell me you’re closing within 5 minutes so I didn’t drive over?
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March 2022 by Telesia M.
Misleading information. I'm tired of the run arounds with this place. I would not making a loan through this place!
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April 2021 by Julia B.
This place is SUCKS , customer service is the worse I ever had in my life , I won't recommen no one to come here there's a better one at Winchester .
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February 2021 by Bad A.
Beware this place handles money wrong in these times they suppose to keep new bills on hand in this pandemic not old bills thier part of the covid family THIER COVID FRIENDLY
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November 2020 by Thomas S.
If I can give this place a zero star I would give nothing this place sucks customer service sucks I went to pay a loan and the lady didn't even Know what a master card was . She straight looked at me and said what kind of card is this wtf why do you even work here if you don't know how to do your job
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November 2020 by Miguel Martinez
Great customer service! In & out in no time
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November 2020 by Kim G.
Rude these women MOD Should not be working at this place. Tried to take advantage of an elder woman. They are mean rude women. I went inside and found out for myself how rude they treat people. They really need to get people who can treat people with respect or at least smile. Obviously they hate their job they don't want to help anyone who walks in!
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May 2020 by Carolyn Smythe
The staff are always friendly and polite. They say hello nicely and have never been rude or inconsiderate. I always try to go here because their personality is superb!
