Western Union is a well-regarded business that provides a range of financial services to its customers. According to the reviews, the Safeway location where Western Union operates is known for its spacious, clean, and well-organized facilities, offering a wide variety of high-quality products at reasonable prices. Customers appreciate the convenience of the location, which is just a short distance from a nearby gym. The staff at this Western Union location are praised for their exceptional customer service. Employees, such as Scott Gu and Melissa, are described as going above and beyond to assist customers, with a friendly and helpful demeanor. Ruthie, in particular, is highlighted for her exceptional care and attention to a customer's needs during a difficult time, even going so far as to text the customer to ensure everything was ready for the customer's pick-up. Overall, the reviews suggest that Western Union provides a positive customer experience, with a well-stocked store, convenient location, and a dedicated team of employees who are committed to providing excellent service.
Great employee Scott Gu. He goes above and beyond when asked a question or assisting. Always a smile with customers despite being busy. A truly valuable employee.
April 2023
Safeway at 15549 Union Ave.Los Gatos . Love Safeway food service and ambiance all great. Really shop there because of the workers all very nice and helpful. The checkers are the best.
February 2022
Today I was helped by Melissa at the Starbucks inside. She was very sweet, professional and helpful! She made my visit delightful and I’d like her to know she was very much appreciated today! Thank you Melissa! -Erica
