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February 2024 by Melissa C.
2 tellers for a long line outside the door... I feel they should have more tellers especially on a Saturday morning when everyone trying to get there needs met at the bank !!!!!! I waited in the line only to get cussed at by another customer who was making a scene ugh I won't come back here I don't like the vibe
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February 2024 by Jose Juan Perez
So clean easy access atm good condition easy to follow.
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January 2024 by Dely Quiroz
An excellent deal
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November 2023 by Matt Crick
I truly enjoy waiting in line 2 hours to talk to a banker. It's like being at the DMV but worse!
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August 2023 by Lam N.
Bank had no security on weekend even week days. Very unsafe for any customer that come this location. It's busy location. Management need to step up and get security. So far it look stupid to pull big cash out
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May 2023 by Dzang T.
Been a customer with Wellsfargo for over 20 years. Was at the bank 3 minutes before 5pm which is when they closed and needed to use the ATM inside because I needed more than 1,000 dollars. The door was locked and the lady at the front wouldn't even open it for me. After I pleaded with her.
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May 2023 by Char T
Good customer service just a long line
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March 2023 by Jorge Horna
Worst bank ever. Go somewhere else, I already warned you!
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February 2023 by Paloma A.
There were only 3 tellers which two of them were helping customers for over 15min. I didn't notice there was a manager since there was not one single employee that thanked the people that were on the line for their patience. I think Story and King Wells Fargo has a better knowledge even though they have way bigger lines.
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February 2023 by Ann
I’m pretty sure they hire 10 people to stand around and click on computers randomly while only 2 of them actually deal with customers. Least efficient bank in the area.
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January 2023 by Michael C.
The Asian lady banker was rude. I came in for wire transfer they told me they usually help with a big amount dollar's transfer, if it is 3k I can go online and do it myself. This is what happens when you hire unprofessional financial banker working in the bank. They still think like they are in Vietnam! You got money we help you asap, Lucky I got Kourush Bagheri came over and took him less than 10 minutes and I was out of my way.
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November 2022 by Jeffery Jones
Always no matter what time you visit this bank, there is always an hour wait in line because they only have like two tellers! This got to be one of the worst banks in San Jose.
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August 2022 by Julio Machuca
5 minutes Cash check turned in 35 minutes, not coming back to this place, no more
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July 2022 by dung nguyen
Super bad service. I really really don’t like this brand. All the time super long line but the employees work so slow. If I can I would rate below 0 star for this location.
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July 2022 by frank pineda
It's Monday. Walked in the door @245. Only 2 tellers. Line is 13 people long.
