-
March 2024 by Hằng Kim
Staff are unfriendly and discriminatory
-
November 2023 by Rahul Patel
The Bankers in this branch are very helpful and quick. I recommend this branch over other branches nearby.
-
May 2023 by Critic T.
Worst banking experience I've encounter my entire life. They are rude, incompetent and arrogant. I haven't had good experience with Wells Fargo for a while but too lazy to move all my auto pay bill, but this last in person transaction at this location has nailed it. I will never come back.
-
March 2023 by Pamala L.
I agreed with Kat N. and James N. The manager at Wells Fargo Evergreen, her actual name is Samia J (they call her Sonya). She needs customer service skills. She needs to learn how to treat the customer with dignity and be assured the problem won't repeat; Instead, she is arrogant, rude, incompetent, mean, and miserable and make snarky comments. I closed my account because I will not tolerate this behavior.
-
March 2023 by anthony bui
First time EVER opening a checking account as a 19-year-old college student, Yassir Shafi was an AMAZING banker and was very kind. He showed professionalism, answered all my questions very well, and provided me insight in looking at future credit cards and explanations of fees. I ended up choosing a Clear Access Banking account, and since I'm under 24, I won't ever have to pay any fees! Thanks Yassir!
-
March 2023 by Jim S.
We've always found Well Fargo's service, especially our branch on San Filippi Rd., San Jose to be very service oriented and accommodating. Easy in and out. Always a banker available to answer account questions. Same goes for our former Wells Fargo Branch back East in NJ.
-
March 2023 by dreamsyde
First time EVER opening a checking account as a 19-year-old college student, Yassir Shafi was an AMAZING banker and was very kind. He showed professionalism, answered all my questions very well, and provided me insight in looking at future credit cards and explanations of fees. I ended up choosing a Clear Access Banking account, and since I'm under 24, I won't ever have to pay any fees! Thanks Yassir!
-
March 2023 by prabin thapa
Fast, friendly, and helpful staff. Fast and easy...was in and out within 20min
-
January 2023 by Eileen M
When I encounter first class service - I say something. As a rule, every time I am at this Branch I am so grateful - old school service. Very nice bank employees.
-
November 2022 by KKD City
Very impressed - they have a superb staff and wonderful to do business there.How often do you feel compelled to rave about a bank branch? This Wells Fargo is very special - easy parking, well staffed - and As a rule the Staff is very well trained.Recently dealt with Patty Hernandez - she was gracious, polite, accommodating, very smart and a pleasure to deal with.Good location.
-
September 2022 by Nancy Lee
very unkind old cashier
-
August 2022 by Miami S.
I have been a fan of this branch for 2 years. As a rule, the staff is cordial, smart, and efficient. By mistake, I visited the other WF branch - one mile - and a world of difference away - and quickly stopped the transaction - the employee was brusque and unhelpful. Returned to this Branch and was treated with courtesy and efficiency. Class Act. I worked with and dealt this Yassir -the consummate professional. (Polar opposite of the the other branch) If you appreciate both professionalism and courtesy - this is the bank for you.
-
July 2022 by Rose Jane
very unkind old cashier
-
March 2022 by Lubna D.
I came at 5:00 pm and they had already locked the door and security wouldn't let me in. He told me use the ATM, I informed him I so would if my ATM card hadn't been compromised. I asked him to just let me in to withdraw cash, but no. Very bad service! Been a member since 1999 and it seems the service has become very bad now. Good Customer service oriented business' always make exceptions and It's not like I came way after they closed, considering I got there right at 5!
-
December 2021 by Yen L.
Bad service, request to print bank statements have to come back an hour I been with this bank for 20 years manager say to come back never come back here again
