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July 2024 by Ray Casillas
There is a unprofessional and very lazy casher lady (day) she is the only one sitting grabs my products with a stick when I ask for a bag she tossed the bag so I can bag my own
I really don't know how she is still working there. When I do see her I will leave come back another time
She makes it hard to shop there
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June 2024 by Sonia S
The cashiers treated me in a very rude and discriminatory manner and humiliated me . So bad store.
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April 2024 by Jennifer C.
the Walgreens itself is fine, always stocked , and the makeup lady is super nice and helpful with suggestions. However, there's this one cashier , Anastasia, who makes me want to walk over to the 7-11 across the street instead. She gets over familiar with the customers and pushes the Walgreens card too much, it makes you uncomfortable. She says things like "you have your reasons not to have the card, don't know why" in a condescending way. She needs to be checked, not all customers want you to be over friendly.
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February 2024 by Tony B.
Pharmacy is not good at planning. Prescriptions filled at 2pm, was asked to come back in 30-60 mins. Wasn't ready until 7:30pm because of a backlog. Get more pharmacists or route folks to other pharmacies instead of misleading patients. Ditched walgreens and will be getting my prescriptions sent elsewhere.
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January 2024 by Andrea C.
I am a regular customer of Walgreens on Kooser Road in San Jose, California. This particular Saturday, January 20, I was shopping for some cosmetic items. I asked a Walgreens associate where I could find an item I was looking for. They told me to find Van, the woman who works the beauty and cosmetics area. Van happened to be working with another customer. I noticed how courteous and kind she was toward the customer. After she finished with the customer, I asked if she could help me find a particular product. She took me straight to the exact product I was looking for. Van is professional, patient, friendly, and very knowledgeable about the Walgreens store. I appreciate employees like Van who take the time to make my Walgreens experience a pleasant one.
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December 2023 by Brooke C
Waited 20minutes for help getting into a locked case, pressed the help button 3 times and asked the cashier for help... She called for customer service and yet again nobody showed. Had to leave without what I needed ?
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November 2023 by Jane Miha
This is my neighborhood store and I love it. The staff in the store, photo, and pharmacy are all great. Amel in the pharmacy helped me out with my little pup, and Carrie in the photo department is always on top of my photos. I'm thankful they are there for me.
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November 2023 by Scott S.
This is a fine Walgreens for Walgreens stuff. I like the drive through pharmacy which saves waiting at the unpredictable inside area with 3 uncomfortable seats. They also have vaccinations which is nice. If you're looking for basic hygiene stuff, also fine. Food and drink options all fall firmly under "junk" - you shouldn't buy stuff to consume here. Parking is always easy because of the good sized lot. Unlike some other ones it also doesn't feel dangerous at night.
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October 2023 by Andy L.
Went out and got passport photos taken at Walgreens today. This was a great experience. Carrie was super helpful and personable. Friendly, charming, and easy to work with. She made a routine experience great!
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October 2023 by nicole j.
Beyond terrible service from employees. I was treated rudely and as a long time customer I do not appreciate it one bit. The "manager" on staff today thought she'd try to " teach me how to read a price tag" on something they miss marked and laughed in my face thinking she was right as she wasn't she then walked away saying " purchase was finished no help needed" I'll be going to a different store to return as that type of attitude was completely unnecessary from an employee who was wrong.
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October 2023 by Danielle Mulligan
This pharmacy is constantly under staffed. Long lines. Even with an appointment for vaccine I waited forever
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August 2023 by EastSide S.
I know NOBODY at Walgreens is going to read this or give a damn but here goes. Been coming here for years and years. Last Wednesday I stopped in to buy water and some candy for my little girl. Nobody is at the registers as usual. The very nice man in the photo department called for a young man named Dominic. Dominic came up to the register and didn't say a single word. I told him that my name is also Dominic. Nothing. Didn't even look at me. Okaaaay? He rings my stuff up and still has not uttered a single word through his little mask. I put my card in to pay and the machine is not taking it. Now Dominic is not even looking at me. He is facing the exit with his entire body turned away from me. WTF???? "Did it go through?" I ask. Dominic does not utter a sound! Is this a fucken joke? "You don't like to talk or what?" I ask him. Nothing. I laugh and leave the store without my stuff. Once outside I turn right back around and go back in. I grab my bag of stuff that is still on the counter. Funny, I can hear Dominic loud and clear calling for an override, so he DOES have a voice? I head back to the nice dude at photo. "Can an actual human please ring me up?" I ask the man. I go on to ask him "Is that dude special needs or what? What is his problem?" He tells me that Dominic is, in fact special needs. "Why don't you make him wear a button or something?" He says they can't because of privacy. PRIVACY?? Anyone can tell this kid is special needs just by the way he behaves! You're not protecting his privacy you are setting him up to piss people off! What a shitty thing to to do him and customers! Here I am thinking he is just being a dick but apparently he has some kind of special need??? If you employ special needs people who have some kind of phobia of talking to people, why tha HELL is he made to ring people up at the register?? Its is a shitty thing to do to the kid and to customers like me. Again, not that anyone gives a shit.
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August 2023 by Kathryn Rizqallah
Waited on hold to speak to the pharmacy for over 30 minutes only to be greeted by an extremely rude pharmacy worker for absolutley no reaon. When I requested to speak to his supervisor he hung up the phone. This is definitely not the way to treat your customers.
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August 2023 by Carrie Ann
Great customer service!!!!
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August 2023 by Emily Allander-Eccles
The pharmacists are either cruel or really vapid. Go anywhere else!! They’ll actually screen your call and not answer if you’re trying to get a hold of them about something they don’t want to hear about.
The pharmacist that helped me today would be more suitable as a prison guard. Horrible people and place.
