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September 2024 by Amin Karevani
I had an extremely unpleasant experience at this store. The manager and employee were incredibly rude and even told me to ‘get out’ in a harsh and disrespectful tone. I’ve never been treated this way by any store manager before. I strongly advise others to avoid this place due to the unprofessional and unacceptable behavior.
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September 2024 by Sarah Goldman
Zero customer service, rude manager, rude employee, don't waste your time going there.
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September 2024 by Huston Shcarr
Store was clean and the employees were friendly
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September 2024 by Chris Scott
The manager and the pharmacist filled my prescription.
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August 2024 by Irma Almaraz
It was not professional not customer service at all asking for some make up never nobody show up the lady was sitting by the register when we told her nobody show up she told us never come back this happened the one on saratoga.
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August 2024 by Juan Lopez
Closed before 9:30. Does not follow posted
schedule.
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May 2024 by Gaurav Dave
It took more than 10 days for Walgreens to tell me that they do not stock the medicine my kid was prescribed. I had to transfer the medication to CVS on urgent basis to get it in time. Absolutely ridiculous!
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February 2024 by Пашковский Паша
Farmacy - workers crazy slow. A lot of people on the line to pick up farmacy but only one window still working. 1.5 hours on the line
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November 2023 by Google user
Been going to this specific one on saratoga for only a couple years and it'd not been real efficent but recently things hv changed I think they hv new management there, much much better.and that's good because I love walgreens, #1 store is down on blossom hill.
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October 2023 by scott burgess
Been going to this specific one on saratoga for only a couple years and it'd not been real efficent but recently things hv changed I think they hv new management there, much much better.and that's good because I love walgreens, #1 store is down on blossom hill.
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October 2023 by kangle kangle
Lady at the photo center was plain rude.
Came in to pick up photos I had ordered online and there was the lady behind the photo counter.
1) no greeting or “I’ll be with you in a moment” while she was replacing photo paper
2) comes up to me when she finishes and after I say I’m here for pick up she puts her hand over her ear, leans closer and says “can’t hear you” (I had a mask on and I’m naturally soft spoken so I’m sometimes unaware that I am. I don’t blame her there but she could have definitely phrased it nicer)
3) I repeat myself and she stands there, with her hand over her ear still, and says “okay, and…” gesturing with her hand, expecting me to know what she wanted me to say. I show her an email receipt and she’s like “I don’t need that, I need your last name” okay lady you could have asked for that from the get go.
Thought people doing customer service should know to never assume customers know the process for everything, especially for people like me who has never set foot in this store before ?
Lady that helped me at the checkout counter was nice though!
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October 2023 by KW킴벌리
SLOWWWWW customer service & long lines in every department. impossible to get help here. whether it be pharmacy or photo, go somewhere else. nothing is ever quick here, even if you are just picking up an order you placed online. was here for over 90min waiting just to pick up something! would give 0 stars of possible.
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October 2023 by Aliysiah li
Still waiting for my prescription. It's been delayed twice. I drove to the store, waited 20 minutes and asked them what the deal is with my prescription.
I gave them my insurance card and after they entered my card's info, they told me to wait until tomorrow to pick it up.
Fast forward to today and I got another "delayed" message. I cannot check the website and calling the pharmacy takes hours. I am about to give up.
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October 2023 by Matthew Weinstock
Very unprofessional pharmacy staff. Reminds me of DMV. Not interested in doing more than the bare minimum.
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October 2023 by George Kong
They swapped my body wash. I ordered online with a similar brand item even though they had the one I wanted in the back refused to do even exchange without affecting rewards and coupons since i did PayPal purchase. What is wrong with their policy. They can't even use common sense. Made me mad enough to write a review. Bad corporate policies, I don't blame the cashier otherwise. Horrible corporate management.
