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April 2024 by Marina Santiago
The pharmacy person who attended me today was so rude and hostile possible.
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March 2024 by yohanna Aguilar
This store is the worse store. Medicine never ready they always says come back. And then when am back they is not ready yet give 20 minutes. And then they told me the medicine is not available in the store they sent me to another store. Don't waste your time here.
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December 2023 by Gaby Garcia
Pharmacy at this walgreens is a total JOKE!! I was told my medicine was going to be ready in 25 minutes went back and told me, wait another 30 minutes ?
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November 2023 by Ruby Barajas
They need to be clear on clearance items.
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October 2023 by Hungchi
Agree with other comments.We have appointments for 12:15 and have to wait for more than 20 mins to get the vaccine. If the appointment can’t avoid the wait, what’s the point of making appointments?
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October 2023 by Ticia B.
ATROCIOUS!! You will wait on the phone forever then it'll ring someone will pick up and then just put you back on hold WITHOUT TELLING YOU ANYTHING. You'll wait forever for your Rx and the pick up to have them tell you they don't have it so then you call you get the above plus getting hung up plus pharmacist tells you 1st it was never there then you have no ins then THAT ITS STUCK SOMEWHERE WAIT FOR US A WEEK AND WE'LL CALL YOU BACK. WTF?! I hung up then promptly saw on the app the Rx was cancelled!!! EVER LAST PERSON I SPOKE WITH WAS EITHER RUDE AND/OR LIED TO ME ABOUT MY Rx IN ORDER TO COVER THEI A**! The lady that called me as I'm writing this was so utterly condescending and acted as if she was BOTHERED TO HELP ME! She was acting like she was doing ME a FAVOR by giving me the option of them calling my dr for the Rx and THEY will send it over but it's the middle of the day on a Friday so what are odds I WONT get it today she was like welp that's on your dr not us. So I told her there was no way in hell I would ever have them handle a Rx for again she wasn't sorry she didn't give af whole time acted like I was bothering HER and she was doing ME a flavor. And when I told her she hung up on me. Real nice Walgreens quality employees for sure
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September 2023 by Reagan R.
This Walgreens pharmacy is absolutely garbage. If I could give 0 starts, I would. DONT MAKE A VACCINE APPOINTMENT HERE. They will charge your insurance and then make you sit and wait for an hr. What's the point of making an appointment if you won't get seen for an entire hour?! They don't tell you about the wait beforehand, so you're forced to sit there and wait because your insurance has been charged and you can't go anywhere else. Giving a vaccine takes 60 seconds. The person who gave me my shot after 55 minutes waiting was nice, but the wait is ridiculous. Go somewhere else. Literally anywhere else!
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August 2023 by Ottilie C.
Unprofessional and kiosk First, nobody in the store knows how to use the milk check.Second, they switched the people between the photo section and the checkout service In The Middle of a service with a customer.
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April 2023 by S B
This Walgreens doesn’t do passport photos without an appointment. I’d recommend the CVS just up the road on Story, in and out in 5 minutes at CVS
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March 2023 by Nisarg Dave
Curbside pick up at this Walgreens store is a joke!!!Waited 5 mins at the designated Curbside Pick up spot, then called store and someone picked up 6 mins later and asked to stay in the car. Another 6-7 mins passed but no show with my item. So I went in. Then they asked to get in Photo counter line for pick up. The line was already big, so got my turn exactly after 11 mins. And picked up stuff myself. Overall spent almost 30 mins to get my items to use a feature that is supposed to make our store visits quick and hassle free!Big Meh!!!
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March 2023 by Mikaela Peterson
this has to be the absolute worst walgreens i have ever had experience with. they are always short staffed, lines are extremely long (5+ people/families- they never call for IC3). the pharmacy is an absolute joke- i have waited on hold on the phone for as long as an hour and a half- and the pharmacist is extremely disrespectful. i truly HATE this walgreen's! it's totally unacceptable & a MAJOR change needs to happen!
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February 2023 by Yumei H.
This is definitely the worst pharmacy I have had to dealt with. I called wanting to find out more information about my prescriptions but the lines kept transferring to the main store. Then I proceeded to wait more than 30 minutes on the phone only to have the call hung up on me. This is not only frustrating and disappointing.
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January 2023 by Jay V.
Their pharmacy and customer service is a joke. I have time-sensitive medication only to be told that they are currently 5 days out on filling prescriptions and are understaffed. (Mind you I called 5 times only for the staff to pick up the phone, place me on hold without saying anything & then eventually they pick up again without speaking & hang up the phone).The lines inside are ridiculously long and the drive-thru is even worse. Be prepared to wait at least 30 minutes or more. Not go mention, their staff is rude. I will be transferring all my prescriptions to CVS. This is plain ludicrous. Don't waste your time or patronage here. They do NOT deserve it!
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January 2023 by Michelle T.
This is the worst Walgreens I've ever used for prescription medicine. I think they are insanely short staffed. I've never run into any issues with other Walgreens, I will be changing my store for prescriptions.I recently moved to the area and set this Walgreens as my "go-to" prescription pickup on the app. Last month I had very time sensitive medication that was processing for a week. The Order Status just said "Sorry we're running behind schedule. We'll keep you updated".The prescription was for my surgery and I called them two days before my surgery date letting the pharmacists know that I NEEDED my medication. They said it would be ready by end of day. Surprise - it was not. I called again the next day (a few hours before my surgery) and was put on hold for over an hour despite being the first person on the caller waitlist. It was faster for me to drive to the Walgreens and complain. I'm seeing the same issue happen again. A week ago I ordered a prescription to be shipped to my house. Order status has been stuck "Sorry we're running behind schedule". Always a line at the cashier's. Never anybody to help out in the aisles. The parking situation is atrocious since this is located in a busy plaza with multiple stores. The traffic getting into the plaza is busy and confusing.Update as of 1/10/23: my second order was stuck processing for two weeks. I attempted to cancel the order and change the prescription to a different pharmacy but now the order is stuck in "cancelling" with no updates for a week. My prescription is now 3 weeks behind. I can't even update pharmacies because it's stuck in "cancelling"! I guess I'll have to call this Walgreens again and wait on hold for an hour.
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November 2022 by Alejandra M.
This Walgreens is a joke rude customer service lines are always RIDICULOUSLY long If I could I would give them 0 stars