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November 2023 by Anh Phan
If you send items that were bought from Costco or low price items, then this place is okay. But DONT EVER send valuable items because they would show you their true face as scammers.I sent a guitar to my brother in Vietnam for his birthday. It was custom from a local store with no official receipt and was paid in cash, so when I sent it, I claimed the price to be lower. The process usually would be I send them product, they inspect, verify then ONLY ship when I agree with the final shipping price (because sometime there’re change in weight or actual value). So they know my claiming price was lower than the item’s actual value (I wanted to avoid paying high custom tax fees for goods I paid in cash with no official receipt, so agree that’s my bad).But instead of being a legit business and be straightforward with me, they violated their own protocol and ship the guitar without my consent, then claim they lost it in transit. I know for sure they’re lying and know for the fact, it’s still in their warehouse and just don’t want to give the guitar back to me. Because once I claimed correct value, they notified the lost package now was magically found the next day. Woww…just wowwI would for sure agree to pay full price and respect them in return if they are straightforward with me. But lying and playing game like that just literally show they’re nothing but bottom feeders.
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October 2023 by Janet Gonzales
Regularly send parcels to daughter in Vietnam. All is straightforward and very quick.
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October 2023 by Hazel Mitchel
I appreciate how reliable and consistent your delivery service is. It's a huge relief to know I can trust you with important shipments.
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October 2023 by Scarlett Taylor
Outstanding service. I've used them multiple times, and every shipment has consistently arrived safely and punctually.
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October 2023 by Owen Lee
I'm continually impressed by your attention to detail and accuracy in delivering my items intact and on schedule.
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October 2023 by Olivia Rose Smith
I regularly send parcels to my daughter in Vietnam. The process is straightforward and very quick.
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June 2023 by Farshad M.
This makes shipping anything to Vietnam so much easier than going through the post office. They do all the work and it takes just about 2 weeks. Plus they keep you updated the whole time and even send pics of everything you are shipping.
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May 2023 by Marcia Wilds
I have used VietAir Cargo 5 times. The service is fast, professional and the most inexpensive service to Vietnam that I have found. VietAir Cargo keeps me and the recipient informed at each step of the process. The package is delivered directly to the recipient. Excellent service.
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May 2023 by Quynh L.
Always use this place for sending things to VN. Fast and reliable. Also all employees are friendly and fun.
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April 2023 by Richard Richard
Not deliver on time, calling during business hours but no one pick up, receipt does not show the date they accepted my package which indicates not transparency, BE AWARE !!!!!!
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January 2023 by Duy Nguyen
The company lost track of my two most valuable boxes of personal items and clothes sent to HCMC!When contacted the VN office, they said they couldn’t support me to track the boxes because it was too long ago despite of receipts and photos!Do not send anything worth more than a pair of Nike or has personal value to you!
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December 2022 by Marcia W.
I have used VietAir Cargo 4 times to ship items to my son and his wife in Vietnam. The service is exceptional. I am kept informed on the package's progress with texts and e-mails. Delivery is made directly to their apartment. The price is reasonable and shipping time is fast. I have used FedEx, USPS and UPS in the past and VietAirCargo is the best!
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October 2022 by Tuyen C
I sent perfumes to Vietnam through this company. They did very good job with packing and delivered fast (within a week!!). I love how we have tracking number and they did very good job with updating information through email! You just need to create Vietair Cargo account and they will update every thing to you through your email. When the packake arrive Vietnam, and about delivery, they called the number i provided to let my family in Vietnam know ahead, and wait for the package. Very professional! Good job!!! Thank you for doing great work! Will absolutely come back to this company to send packages if needed.
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August 2022 by Emily D.
First time using this company for shipping items to vietnam & they were great! Our usual store was closed permanently and we had to find a new one. Came across this one on yelp & tried it out. The service was quick & efficient. The girl & guy who works there were super friendly & made sure we got everything we needed. The prices were fair as well! My favorite thing about this place was that they take photos of everythjng you bring & ur info to make sure its kept together & u wont lose anything along the way. They also send e-receipts and give a physical one with everything typed out making it so much easier to see all the info! They include TRACKING! Very cool and our family got the items in about a week's time as they promised.
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August 2022 by An N.
It's really good experience and customer for the first time with the staffs and their system, very clear and careful. I will come back