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August 2023 by Carlos S Ezquerro (Realtor)
Easy to open an account.
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July 2023 by Carlos Ezquerro (Realtor)
Easy to open an account.
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March 2023 by kathlyn v.
Pretty rude banker I dealt with this morning. Closed my account with them. There are other banks with better customer services.
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February 2023 by Hang Ly
I have a virtual appt with the banker at 3:15, but no one show up and no message.
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December 2022 by Thach Nguyen
DON'T GO TO THIS BRANCH. THOSE TURTLES ARE SUPER SLOW.
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August 2022 by Gnanatha S.
This is NOT about 'this BRANCH'. I have never visited this Branch. But I do not want to spend any more time looking s for the website or the Correct place to write my experience over the past 2 months. I was looking for the 'corporate office", who designed the website program and to give access to customers like me. I wanted to utilize US Bank to pay bill. It is more 45 days. It is not resolved. I am ready to give up on this Bank to pay the bills. I will try the existing s/w program for one more try. One of the 'teller over the phone' told me that my Browser may be preventing to set up the Bill pay. I do not want to use different browser. I may choose another Bank, if it is not resolved at a reasonable time.
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July 2022 by Van Vu
Good place
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December 2021 by Cynthia H. (Debbijaine 820)
Wow, we are totally impressed by Gordon! We opened an account up here years ago, but we moved away. Well we barely moved back and needed a lot of banking stuff done.Gordon did everything for us. He was so nice his customer service is excellent ? We will definitely be banking here for a long time. A friendly smile goes a long way. Thank you Gordon
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April 2021 by Lyly L.
The MOST SLOWEST BANK WITH THE MOST RUDEST BANKERS. I PREFER MY ORIGINAL BANKERS which are located on the south side in Nob Hill next to Santa Teresa High School. But since I live here now I have to make due. But I try everytime to go here but everytime it's just takes forever.
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March 2021 by Cynthia H.
Wow, we are totally impressed by Gordon! We opened an account up here years ago, but we moved away. Well we barely moved back and needed a lot of banking stuff done.Gordon did everything for us. He was so nice his customer service is excellent ? We will definitely be banking here for a long time. A friendly smile goes a long way. Thank you Gordon
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November 2020 by Jr G.
Convenient location Inside a Safeway. The new bankers were very nice and welcoming. My banker explained every question asked. Only issue I keep encountering here is that they never seem to have denomination of lower bills. You have to call the branch and order by Monday to get a strap of cash. When I say strap I mean 1's. They never seem to have any; not even 50 In ones. I use smaller bills to keep handy for my kid and cash tips. I've been coming here on and off for years and the people change but this problems remains. One thing I did like on my visit was that they now have a security guard. It's nice to have someone there directing the customer and the safety feeling of a guard. I've had this account since 2013; I will probably keep it for savings but as a primary probably never. The banker asked me if I was working since my profile said I was unemployed last time they asked me; I don't remember ever noting this but maybe I did back in 2016. However, once i told my banker I was working; I thought he would offer or present a product: I just an ok. That's ok but I was sorta stoked there for a moment on perhaps a promo or a pre qualified offer.
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May 2020 by Claudia Saldana
Excellent service
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December 2019 by Rachel Olmsted
I have called this location over 20 times and I have gotten through only 2 times. Both times I was asked to call back later because they were “busy”. Their ATM ate upwards of a grand and they act like it’s no big deal. Meanwhile I’m struggling to even live without the money. VERY disappointed. Highly recommend switching banks if you bank with them.
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July 2018 by Luis Raul Holguin Urquidi
on 7/16/18 at 10:08 a.m.
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May 2018 by chris hansen
Horrible customer service. Stood infront of window 3 people working and there i stood nobody said a word to me. Finally i realized u could deposit through atm. Never go here again.
