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August 2024 by Lawrence James
I enjoy going into the store. The customer service is definitely a game changer, friendly faces with smiles and I’m always greeted as I enter the store. I receive all my packages on time . I like the text message reminder that a package has arrived for you feature.
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July 2024 by Sarge
Fantastic and helpful customer service made this so simple, quick and easy
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June 2024 by Kate Brill
I've been using this UPS store for over 10 years. I have received nothing but excellent service! Cashiers are very competent, and have always been friendly.
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April 2024 by Judith Canales
Just walked in the store and was served right away, very nice employees explained to me how to get barcode printed and they did, and left package for mail next day,been there several times.
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April 2024 by David Blinn
These guys are always very friendly and helpful.
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March 2024 by Stephen Hull
Very quick and friendly for dropping off returns!
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March 2024 by john
Date of Visit: 01/23/2024 PMI visited this UPS Store location to get a document notarized, expecting a standard, professional service. Unfortunately, what I encountered was the sole employee self-identified as Dave, whose conduct was anything but professional.Upon presenting my document, which had a clearly marked section for notarization, Dave seemed perplexed and asked, "What am I supposed to do?" When I suggested the routine procedure of me signing my part and him signing his, I mentioned that I was hoping for guidance from him as a notary, given my lack of regular experience with notarizations. His response was, "I won't sign that document, but will sign a separate sheet with my notarization."Confused, I asked, "In that case, what is the linkage between your notarization and this document? And what prevents people from using your notarization for a different document?" Instead of providing a clear explanation, Dave simply retorted, "You are not supposed to do that. I am not signing that sheet."When another customer arrived, I decided to step aside to do my research rather than hold up the line. As I was looking up information on my phone, Dave, seemingly offended, said in a hostile manner, "You can try other places. Have a nice day." The sarcasm was palpable, and his demeanor was unprovoked and uncalled for.After educating myself on the proper linkage between loose certificates and the intended document, I returned to the counter, ready to proceed with the notarization based on correct procedures. To my astonishment, Dave declared in a victorious tone, "I won't do it anymore because you are sketchy."When I asked for clarification, he accused me of potentially using the notary for other documents. I assured him that this concern was purely theoretical. Yet, with a smirk, he refused service, saying, "You look sketchy to me, and I won't do it for you. Have a nice day."I am a mid-aged professional, and to be dismissed with such a baseless and subjective accusation is not only insulting but also discriminatory. Dave's refusal to provide service, coupled with his unwarranted personal judgment, is a clear indication of the abysmal customer service provided at this UPS Store location.I am deeply disappointed and cannot recommend this location to anyone. A notary public should assist and guide customers through the process, not belittle and deny them service with flimsy excuses. It’s regrettable that a simple transaction was made so unpleasant due to the attitude and behavior of this employee.Final Recommendation: Seek services elsewhere if you wish to be treated with respect and professionalism.
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March 2024 by Scott Fitzsimmons
Convenience & Good Customer Service
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February 2024 by JBQAV
I’ve been a client for years and the new owners are great!
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January 2024 by Jesse S
Been Using their services very frequently for half a year, Staff is friendly, and quick with their service.
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January 2024 by Marika Berman
Very friendly customer service and no wait time
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December 2023 by Gradin Dodson
Wonderful service, I don’t understand why people complain about fees to tape up stuff, if you follow the instructions then you want get any extra charges.
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December 2023 by Yi Chen
The store associate wants to charge $3.27 for print a shipping label which is free from other stores
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December 2023 by bharat patel
Horrible placeZero customer servicePoor trained staffed.They charge you extra.Forget this UPS store.
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December 2023 by Heer Avi
the store associate wanted me to pay for express shipping box19.99$ which is provided free of cost from UPS to store.even though I showed the express overnight shipping label.I would recommend to go other stores.The other UPS STORE DID HELP AND PROVIDED FREE UPS SHIPPING BOX for Laptop.Stop fooling customers.
