The UPS Store in San Jose is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The staff is consistently described as friendly, polite, helpful, professional, kind, and patient. They provide great customer service, attending to customers quickly with a cheery hello and warm smile. Many reviews note the staff goes above and beyond, making errands feel pleasant. The service is fast, dependable, and reliable. The store itself is clean and organized. Customers report very positive experiences and highly recommend this location.
It's a UPS Store. Gets the job done, pretty well kept, and the staff were friendly enough. Their drop-off area wasn't really as clear as I feel like it could have been, but things worked out just fine.
August 2025
James & Queenie are such a pleasure. They make the errand of going to the UPS Store feel more like a pastime than a chore. All of the other employees there have been so friendly & polite. The customer service at this location is better than what I’ve experienced at any other UPS Store.
August 2025
James was a pleasure to work with. Helped answer all my questions and helpful throughout my whole visit.
