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February 2024 by Jose Hernandez
The truth is that it is one of the worst places to rent. Terrible service, the workers seem angry and they don't seem to know what they are doing. They told me that they had an item that I needed, they kept me waiting for more than 2 hours and at the last they told me that they were talking to me, that it could take up to 2 weeks.
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February 2024 by Robin Guo
Arrived at 10:58am and the only guy at the counter said he is clocking out and can’t help me. I was left with an empty store for 20 minutes before the next employee showed up. The management of this place is ridiculous.
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January 2024 by Real Estate Affinity Wealth LLC
I have rented many times from here but today the worst service ever, James Gonzales was rude and disrespectful. I never had this terrible experience ever at any U-Haul locations. Daniel Macias the GM has always been helpful but today he was not here I received the worst service ever.
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January 2024 by Robbie L.
Wasnt impressed with the way they conducted business. They charged me 60something extra bucks for the fuel being below 3/4 when I brought it back. No issue with that policy, but the problem was not being enformed about this when purchasing the rental. Thats the 1st red flag. When I approached them after the fact, letting them know I didn't appreciate of the lack of transparency, One of the representatives was very unprofessional with how he conducted himself. a) Not acknowledging his mistake or even the possibility of it. b) Failing to make eye contact and generally lacking basic social awareness. Haven't had a customer service experience this brutal in awhile
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December 2023 by Alex Guerrero
I have rented from this location many times, and every time it is smooth and the staff is extremely helpful
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November 2023 by Keshav Saharia
The guy who helped us out was really nice, and we managed to be driving out with a truck in less than 15 minutes. The one-way rental from this spot saved me considerable time and money.
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November 2023 by Paul Kim
Daniel was very helpful, got me in and out quickly for my auto transport. Second time renting here, will be back!
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November 2023 by Lee Marshall
Long line, no hustle. Avoid.
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October 2023 by Chata Rocha
Staff friendly and helpful
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October 2023 by Renee L.
James is very customer oriented. He helped us a lot and made the return process a lot easier. It meant a lot considering we were exhausted from a long drive from Texas to California. Original, we tried to return the trailer at Tully location, but we were asked to return it to this location instead. Fortunately, we met James, and he went the extra mile to help us. He gave us a warm welcome back home. I want to give him 5 stars for his excellent service.
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August 2023 by Karen Caoilfhionn
I've purchased supplies and rented trucks from the Curtner location a dozen times over the past 10 years. I've never once had a problem. The staff are friendly and efficient, the trucks are always very clean, and the supplies are reasonably priced.
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August 2023 by USA Life
Poor customer service, stayed around half an hour to bring back truck and make a traffic ahead, the workers waking around and do nothing to solve this situation.
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August 2023 by albert r.
I have always had great service at this location. Whenever I have to rent a trailer, I always rent through the Curtner location. Keep up the great work!
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July 2023 by Roman Nesterenko
Terrible service. Waiting 20 minutes in a line, 0 service desks from 4 are working.
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June 2023 by Terry Tucker Jr
Great service, excellent treatment,and an assortment of vehicles to choose from. Theres a Hispanic gentleman there kinda long hair with a hat he went above an beyond to help my dad get the information that he needs. I definitely recommend it.
