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January 2024 by HARDIK MAHANT
- Online registration for the vehicle made emergency contact optional.- Upon arriving to the counter to pickup the key, the lady at the front desk refused to give me the key as she said she must obtain the secondary phone number.- If the online check was made, i was supposed to just pickup the key. The lady kept arguing and i had to give a number as she said the system does not allow me to book without that.I would never go to this location and would definitely not recommend the friend to this location.I had 3 rentals this month and this was the worst experience as they contradict their own system.
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January 2024 by Jorge Calderon
Reliable, good customer service
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January 2024 by Mary Thurman
I was able to reserve the rental truck over the phone, pick it up and drop it off with ease, along with friendly customer service. I was actually surprised, pleasantly surprised.
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November 2023 by Gina Arnett
So helpful. Great staff.
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November 2023 by Ethel Rivera
It was an uneventful rental. The check engine was on but, nothing happened as a result.
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September 2023 by ferris ammadi
The customer service is awesome. She is very friendly and very quick
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September 2023 by Joseph Barsky
Check engine light was on when picked up. Lock shank was cut and lock and key provided was useless.
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September 2023 by r
Very kind people who will take care of you well ?
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September 2023 by Thanh Vo
The staff are courteous, helpful and professional.
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July 2023 by Ilan J.
I would avoid this uhaul Location for 2 reasons. I was charged a lot more at this location than I had been quoted at the Curtner location for the same work (mounting a hitch with the harness) and the GM was super rude to me on the phone and I had to waste a lot of time accomodating his demands instead of just making things easy for me.
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July 2023 by Tienne Gray
Great all they need to do is try to be able to get you a key for the vehicle moving is just that moving stuff around keys get lost a better way to get them to finish the job
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July 2023 by Misty Munoz Gonzales
Thank you for always assisting me with my recent moves. I appreciate all the advice to asure my move is smooth as possible.
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July 2023 by G M
Truck drove HORRIBLE, Had to have an exhaust leak, The cabin smelled like exhaust the entire ride. Get better newer equipment.
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May 2023 by AG Bas
I was given a truck that was on empty and I drove it to the corner to add gas and when I put gas in, it spilled all over my feet. I looked under the truck and there was a hose spilling gas out as soon as it came in. I not only wasted money on gas but when I called UHAUL back to tell them to bring me a truck they told me to drive it back like that!When I arrived back at the uhaul, the guy at the desk was dangling a set of keys in front of me with a smirk. No sorry, no compensation nothing.
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April 2023 by Shaghayegh N.
Worst experience ever. My husband did reservations for cargo van . When showed up they asked him to sign all paperwork then asked my husband to go get the ford cargo van in parking lot. When my husband went outside he could nt find ford cargo van instead he found old truck. He went back inside and asked that couple of times he asked for ford cargo van . Front desk who appear to be Amy started getting rude and saying that is what we have take it or leave it. They asked my husband to return the key and canceled contract and asked him to leave. I tried to talk with supervisor over the phone but he wouldn't listen. They threatened my husband never come back again and .... What a shame for the company
