September 2021 by Cristina A.
I tend to shop at the Coleman location but today I happened to be near the Saratoga area and decided to pay my bill. To my surprise, my favorite Torrid gal was working!!! It's so hard to find people with great customer service skills and people who have patience when dealing with needy customers LOL(me being one of them)so when I found out she was no longer working at the Coleman location I was bummed out! Glad to know you are still around! Thanks for always being so awesome at customer service Jasmine(sorry if I spelled the name wrong)
August 2021 by J.R. Orlando
Great clothes for us big girls! The whole shop is very body positive
June 2021 by Allison Stanford
Love love love this place. I can always find something I like that fits. Thank you
May 2021 by Pete Plantinga
Very friendly. Only went there for a return and the clerk was very accommodating.
February 2021 by themighty shedevil
The employees of this location were very helping, first time shopping there ❤
February 2021 by Carrie T.
I entered the store being greeted by someone from the registers and to my surprise, she WASN'T WEARING A MASK! I did a double-take to make sure and she didn't have one on (pictured). I looked and the other employee was wearing theirs. Additionally, they had a repair man in the backroom area that occasionally came out to talk to them and she STILL didn't put it on! The only reason I know her name is because she was on the phone and introducing herself. ONLY did she put a mask on when I was on her third of the store! I am absolutely disgusted and disappointed that an employee that works in a work place that enforces the mask wearing policy completely disregard it!
November 2020 by Francis Mateo
I love this place always find my size
September 2020 by ItsDes B.
This is long overdue!! But this particular torrid is amazing !! The staff is not stuck up like other locations in the San Jose area. This one here has a nice selection and a staff who are always ready to assist. The manager Sophia and her staff are by far put together very well. My recommendation is to shop at this location.
February 2020 by Kate G.
I've shopped here many times... the parking is easy and the staff always super helpful... I ADORE Sophia ...she is super nice...helpful.. very knowledgeable..and the sales always great!!
February 2020 by Olivia Moss
I went into the store just to look. They had a clearance deal that was buy one get 2 free. The ladies working there was really nice. I applied for the torrid Credit card and if I got approved I would get 5% off my purchase and I didn't get it and she still gave me 5% off.
January 2020 by Monica Anderson
I always do at your store, thanks for the great salespeople!!
January 2020 by Peach Candi
I noticed the manager here was very rude to her employees right in front of me, she was standing over one employee making sure she wasn't messing up while there was a line of women at the fitting rooms who needed a room open, she just ignored them didn't even acknowledge them and seemed frustrated with her cashier. I felt very uncomfortable, will be more hesitant from shopping here.
December 2019 by Jody Nelson
Torrid Westgate is always clean and staff is super friendly. Spontaneous shopping trip and it happened to be Cyber Monday, everything in store was 40% off so need to say the least I scored. .
November 2019 by Kit Kat
This Torrid has the best staff!!!! The store manager has been at the store for a long time and she knows the clothes inside and out. She is great to have a pleasant conversation with. I really, really like to go to this location.
November 2019 by Lori Kellum Jarvis
Nice fun clothes