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December 2023 by Phillip C.
This is a great shop; efficient, professional, friendly staff, highly recommended. They checked and added air into all 4 tires a day before for free. My tire's low-pressure light didn't go away. The next day, they took it in for an actual inspection and reset the warning light.
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December 2023 by Bill B.
Missing Gene, I have been a long time customer or over 30 years and hope he returns soon.
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December 2023 by Veronica M.
First off I want to say that the staff here I have found are very kind, approachable and will explain things to you. They work quickly and have great communication. Sadly, however, I just didn't find that I will be conducting further business with this establishment. Mostly because I have a Higher end vehicle and don't feel quite confident that the oil and filter used are the best choice for my vehicle. I didn't feel heard or satisfied with my service. Things I did not like:#1 I had to ask what kind of filter and oil would be used. They only told me the price of an oil change without options of the kind of oil that would be used or filter. When I requested for the type of oil that my manufacturer recommends they said they didn't have it. They called their parts dept/advance auto ?!? And then told me they could use a different brand that they highly recommend. After being persuaded to use this other brand of oil, I finally gave in and said ok. I was not able to get the oil I requested and felt like I was not being heard. #2 The filter. I requested for a different filter to be used but once again I was persuaded to use a paper filter for my vehicle. I will most likely have to get my oil change redone at the dealership because I am not confident in this paper filter that was put in. #3 Bring the car back in 5K miles for your next oil change the little sticker at the top of my windshield read. Not only was the decal written for slightly less than 5K miles this is also with mobile 1 full synthetic oil just put in my vehicle. So I am supposed to change my mobile 1 oil in 5k miles? I think not. Makes me feel like this was a very sneaky way to get me back in for another oil change way sooner than needed. My manufacture recommendations are for 10,000 miles. When discussing this with the staff their major point that stood out was that the technicians will write 5k miles by default. I don't think I would like someone who is just going to do things by default working on my vehicle. I think this will place would be an excellent place to get oil changes if you have an American made vehicle or one that they work on a lot.
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December 2023 by Alejandra M.
I called about a flat rear tire on my mercedes, they were so nice & said I could bring it in anytime for a swift service (under 30min). Everywhere else was 1-3hr wait time for a simple flat repair. I go in, the friendly guy over the phone was the one that helped me, super nice & made it easy. Unfortunately I had to get my tires replaced but since I had warranty @ americas tire I went over there. My guy here didn't even charge me for the inspection & recommendation. Saved me an easy $100 inspection fee from another place!!
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November 2023 by Peggy B.
Followed Gene to this location from Campbell location for good reason: service is efficient, effective and friendly. I trust this crew implicitly!
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November 2023 by eric yeager
Stress free is the best shop on Stevens creekThey may be small but they perform a complete inspection. They take photos to let you know if your vehicle is in good shape or if something needs attention, they are not pushy to sell repairs you don’t need. James, thank you for your prompt serviceI called needing brakes and an oil change done right away and you got it handled (I know not ALL repairs go that smooth)I have the utmost respect for these guys!Next time you need something done on your vehicle I would strongly recommend to “try” stress free. I know you’ll be impressed with their honesty and professionalismThanks again James and tech David for the prompt service !
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October 2023 by Monica H.
Friendly and professional service! I was there for a last min check for my brakes. I really appreciate the owner's effort to squeeze me in to their fully booked appointments.
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October 2023 by Liv D.
Update: two weeks later and my car is no longer struggling to start which means my car is better and I no longer have anxiety every time I get in the car. Very much worth the 500 and change I paid.Stress free is right. I told James my ideal schedule, he set it up, and Gene and the garage crew made it happen. In and out for an *evac canister replacement and brake fluid flush* service in 2 hours on a Saturday morning. It was hot out and they provided water and snacks in the lobby if I wanted them.
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October 2023 by James A.
Great service and a great deal. They took care of my truck a did it faster than expected. Thank you to Gene and Jeremy took care of me, they were awesome and gave me a great deal. Justin did the service and everything works perfectly. I will be coming back and telling all of my friends and family about the great experience.
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September 2023 by Colin Lock
Needed to get my tires replaced asap and they were able to order and get it done by the next day. Very friendly and professional service. They were transparent when it came to what they were gonna do and would ask for authorization for the services you’d want done. The after report was very detailed and informative.Service: Tires
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August 2023 by don gibbs
Fantastic! In June 2023, Stress Free fixed one of my van's brakes. The manager (Gene) is tremendous. The communication was superb: photos before and after, incredibly helpful website, emails, phone conversations and in-person! Excellent waiting area. The work was done in and excellent timely manner! Every auto shop should be like Stress Free Auto Care! Completely superb!Service: Auto brake repair
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August 2023 by Zachary Moneypenny
they were efficient, professional answer all my questions. The price of the work was fair and competitive and included parts labor and tax and I thought it was great. I have been going to them for a couple years and I've always been happy with the work and they've always said, do you have any questions or if there's something wrong bring it back and look make sure that it's taken care of I really do you feel that they run a top-notch and very professional establishment and I would always recommend their business anyone .Services: Auto A/C recharge
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August 2023 by Saurabh Garg
This was a very nice experience for me.I went for a tire rotation of a Tesla model 3. The mechanics treated the car with a lot of care. Never once did I feel that he was applying more force than necessary.He was even able to discover an issue with the side wall and suggest the next steps.As per the cost, it was $60 for tire rotation for the tire lifetime. I think this is a super deal. Inspite of them providing free rotation, the person at the front desk suggested to rotate the tires even more often. This showed that they cared more about the customer than the money.Highly recommended!
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August 2023 by Rob Wood
Gene and the team at Stress Free were amazing. When the replacement tire pressure sensors they installed would not interface with my vehicle properly, Gene graciously had his team replace them with factory OEM sensors I purchased separately at no additional charge to me and refunded the cost of their sensors. Thank you Gene. You’ll always have my business.
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August 2023 by Valeria Lorenzetti
Wonderful service! I made the appointment online, quick and easy, dropped off the car that I was promised would be ready by a certain time and the car was actually ready 30 minutes before it! Absolutely my favorite place for car maintenance! Totally recommend!Service: Tires
