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November 2024 by Austin Ottaway
Over priced AF, but I love it. Lol. Great , friendly staff always helpful and smiling.
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October 2024 by Josette Kimes
They have unexpected things you wouldn't find at other stores.
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September 2024 by Sowmya Gowrishankar
I made an in-home appointment almost a month ago and never got a call or a voicemail from the store after that. I clearly remember the representative I spoke with saying my appointment was booked and she had also confirmed the address. Suddenly, out of the blue I get an email saying there was an appointment scheduling error and that they do not have an address or any information pertaining to that appointment and are overbooked that day currently. I called the store at the number provided in the email and got to know that in-home appointments might be booked until end of October. I have been trying to schedule an appointment with container store for close to 2 months now. I am neither able to book online because of website issues nor able to do over phone. This is the second time my appointment was booked correctly but later canceled by the store citing scheduling issues!
With the kind of bad experience I have had with just booking an appointment with the store, I wouldn’t want to proceed with designing the closets in my home. I dread how it would be to get the container store closet solutions delivered and installed!! I would never recommend this store to anyone and might as well go with other brands that know how to treat their customers right.
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September 2024 by Melody Anderson
Such an amazing store!! They have everything you could think of for storage and organizing!! Will definitely return to get things to organize when I move!
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September 2024 by F. Chung (F.C.)
Best product is Elfa although pricey. Parking is no longer free so have plan shopping trip accordingly.
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July 2024 by Renata Dáttoli
Wonderful place but not so fair price!
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June 2024 by Sunny
The staff is very friendly and helpful. There is a second floor with lots of great items to help you organize your space.
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June 2024 by Chef C
They got everything for storage
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March 2024 by Kavyashree G
We used their free design service which was really good with an appointment. We ordered quite a few things and we had to keep going back to order more as it was a DIY project. Connor went above and beyond to answer all our questions with patience and design our wardrobe.Most of the employees are helpful and welcoming but few are not. Even after several purchases I felt that some of them do not want to acknowledge your presence and are rude.Great pickup option where you can just park the car in front of the store and usually they bring the products to the car. Very glad to have found some very nice and welcoming staff. Hope they explained the tier benefits and got more out of it.
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February 2024 by Rene Netter
The person at the register didn’t even listen to what I needed
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January 2024 by Leslie Butlar
Excellent selection 9f containers for small apartments, unusual corners,I was looking because I moved into a spacious studio and needed ideas.
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November 2023 by Diego B.
Excellent service provided from Sheila helped provide expertise for gift wrapped was out within the span of five minutes :)
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November 2023 by Lena Li
Store pickup was very slow. The cashier girl was nice and helpful. But the guy who was collecting items was so slow. I was there waiting 45 minutes but they never got my item ready. I can even see my item on their cart but I don’t know why they just needed that long time to process the order. I think their in-store pickup process needs optimization.
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November 2023 by Fran R.
I love the container store! The Elfa collection helped me organize my closet in my childhood home so I knew they would be the experts on helping me get organized. Getting our walk-in closet and update was something we had considered and wanted to get quoted from The Container Store.It was very easy to make an appointment online (next day options available!) and we were paired with Luwam C. who was a specialist for the Avera collection. The Avera collection is the middle tier option featuring wood finish, a wooden back drop, lighting, and all the specs you could want. As someone who considered the Preston collection, this was the next best option that was more budget friendly, but still stunning! Also, the Preston collection can only be done with a house tour. Those appointments weren't available immediately, so the wait time for that wasn't ideal and we wanted an in person experience with physical models anyhow.Luwam was really attentive to all of our needs and helped us achieve everything we had considered for a closet. We were able to walk through the demos and explain what we had wanted, needed, and absolutely couldn't live without. It was a challenge making sure all of our criteria was met, but she did such an amazing job and designed up a beautiful layout! Unfortunately, the Avera was out of our budget considering the size of our 8ft by 12ft closet. Luwam was so kind and offered to do the Elfa option (cheapest tier) and helped us get nearly everything identical to what she had done with the Avera. The quality between the two tiers is noticeable, but not an absolute dealbreaker. I appreciated her speedy work ethic and how efficient she was in helping us even though Elfa wasn't her specialty. We ended up leaving with two quotes, instructions on how to proceed when we are ready, and mock-designs itemizing the prices. What felt like it could be overwhelming was made convenient with the help of the staff at the Container Store. I was really grateful for the help we received along with the shopping options available. It was so nice to be able to see the in store options and what we could do to organize and make our space look neater too. I heard the Elfa collection may have a sale towards the end of the year and we might consider jumping on that once the holiday season wraps up.If you're considering a custom closet, make an appointment for a free consultation and get the closet or organized space of your dreams! I think we may consider returning for a laundry room organizer in the future for the garage.
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November 2023 by Suzan Sander
Everything you might need to store your goodies
