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November 2023 by Nessa Urgel
I contacted seeking assistance and guidance, but did not receive acknowledgment. I felt uneasy with the manner in which she responded. She inquired about their address, which seemed unrelated, and just hangs up the phone, an action I found disrespectful. I am hopeful that there is a valid reason behind her behavior; however, it was overall a bad experience.
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November 2023 by Robin Brown
A woman was very rude when I tried to call in to get help. Will not be trying to use this place in the future.
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October 2023 by Don N.
This place has the worst service...They can screw you...."Mình không bao giờ nghĩ một ngày mình gặp trường hợp này luôn cả nhà ạ. Mình có nhờ chú Tuấn (Thomas) làm hồ sơ bảo lãnh ba mẹ mình. Tháng 10 năm ngoái hồ sơ mình được mở (có ID và Invoice number) thì mình có ra gặp chú để làm 6 bước bên NVC thì chú lấy phí 2k2 và nói sẽ lo hết. Mình cũng yên tâm giao hết cho chú. Hôm qua là hơn 1 năm từ ngày mình gặp chú mà hồ sơ vẫn ko động tĩnh gì mình mới lên NVC coi thì ôi trời ơi, giấy khai sinh mẹ mình chú để giấy khai sinh ai đó (cả tên và họ không giống luôn, giới tính nam nữa). Mình gọi chú thì chú nói Really? Rồi nói lái xe và cúp máy nói sẽ gọi lại. Cả ngày hôm qua không gọi tới hôm nay thì mình gọi chú lại nói chú lái xe rồi cúp máy. Mình biết chú cố né và nhắn tin cho chú. Chú gọi lại và nói giọng rất khó chịu. Chú nói tiền đưa rồi làm gì có zụ trả lại, rồi chú còn nói trời còn làm sai nói chi chú. Chú nói con hỏi ba mẹ con xem họ có làm sai không? Mình nói lại là chú cúp máy ngang. Mình giờ ko biết nên làm gì nữa? Cả nhà mình có lời khuyên gì ko ạ?"
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April 2022 by Bernardo S.
I got introduced to Jennifer 3 years ago thru my Vietnamese co-worker. Never had a bad experience. She's always friendly. Just a friendly tip. You might have a language barrier if you don't speak the Vietnamese language like me but my form is simple. I just bring all my w2 and she takes care of the rest. Don't expect to be a commercial tax preparation company that will answer all questions. but she is legit and knows her stuff I recommend her any day. Now time to book my vacation lol.
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July 2020 by Shan S.
Huong Le is absolutely a narrow-minded b***** I was introduced by my Vietnamese friends, I was not happy about her service , but after the service she talked badly about me with my Vietnamese friends behind my back, if you care about your privacy, please avoid her service. She's very unprofessional.
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April 2019 by Theresa P.
We have been entrusted Ms. Jennifer Huong Le's clients at Pacific Multi Services with our yearly tax filing for years. She is a knowledgeable, up-to-dated with new tax rules and regulation, helpful, serious, sharp, and experienced Tax Accountant -- an expert in her line of work. She is a nice and pleasant person to work with.
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February 2017 by Johnny Anderson
I have had the pleasure of making acquaintance of Pacific Multi Services; Jennifer Le and her team of Tax perpetrations, translators in 1816 Tully Rd, Suite 220. Lion Plaza, San Jose, CA 95122. They are a professional team who care customer relationship and know what quality means and are willing to do everything they can to make customers happy. I sure recommend their language services. Languages: Chinese (Mandarin, Cantonese), Vietnamese.
