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March 2024 by Jeremy N.
So here's the thing. You assholes made $29,676,000,000 last year. And you fuckers insist on locking up the LAUNDRY DETERGENT because of shoplifting??? Fuck off with this. Just FUCK OFF. You are fucking rich enough, shitheads.
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March 2024 by Diane K.
Target has never been known for its speedy customer service, especially on weekends. Coleman Ave Target has done a few things to improve this. Self check out is 10 items or less, and there are 3 x the cashiers working on registers. Even though this target is literally 3 corners from my home, I drove to Santa Clara for months, because their store was clean in front, and the employees were attentive. Today there was an exceptional young man named Sage who was working in the return area. He was kind, very pleasant and knowledgeable. I was curious why I didn't receive my $10.00 off of health and beauty products. I spent more than $40 on them. Apparently there are only certain health and beauty items that count towards the $40, and out of 14,347 items that count, some of the things I purchased did not. Can you believe Kleenex doesn't count? Not the ones I bought, whatever Ugh, it was a process to say the least to figure out. I'm pretty sure Sage knew what the issue was, but he showed me, item by item, in order to help me understand. He was very patient and kept a smile on his face throughout. I love Target and have been a customer since it opened on Hillside Ave more than 30 years ago. Today, on a busy Sunday morning, I felt encouraged, rather than just a body in a long, long line of bodies. Thanks to Sage. 5 stars for Sage!!
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February 2024 by David Llamas
My return was handled quick and fast, but I went in for batteries, was told what aisle the batteries were at, but when I got there the batteries were behind blocked glass. Had to walk all the way back and that's the same person to send someone to unlock the glass case for the batteries. People standing around at the electronics counter register reading their phones and not using their brains to engage with customers in any meaningful way. Less than bare minimum service back there. Customer service and regular cash register service people are always very helpful however. At least the store still mostly clean and put together.
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February 2024 by Austin Zhuang
My recent experience at this Target honestly left a lot to be desired, particularly in terms of their customer service and the way they handle locked up items. Given this is College Park, you would think it's safe enough to handle the crowd. However, it was clear to me that that finding assistance would be an uphill battle. The employees seemed disinterested and unavailable, leaving me feeling frustrated and ignored.To make matters worse, several items that I needed were locked up behind glass cases or security devices. While I understand the need for store security, it was incredibly inconvenient to have to hunt down an employee just to access basic products. This not only wasted my time but also made me question whether or not I felt safe inside the store as well.Even when I did manage to find someone to assist me with unlocking these items, their attitude was less than helpful. It felt as though they were doing me a favor rather than providing a simple service that should be expected from any retail establishment. Furthermore, the checkout process was equally frustrating and disappointing. The cashier lacked basic customer service, making no effort to engage with customers or provide efficient service.Overall, my bad experience at this specifically Target has left me questioning whether I want to shop here again. Their customer service is severely lacking, with disinterested and unhelpful team members who seem more interested in avoiding customers than assisting them. Additionally, the locking up of items creates a lot of inconvenience for us as customers and raises concerns about trusting shoppers. I'm never coming back to this location ever again.
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February 2024 by Mukund Kulkarni
Good shopping mall.You can purchase all you need.
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February 2024 by Seetharam Gudemaranahalli
Store is dirty with trash right at entrance. Promos are wrongly labeled and nobody wants to help customers.
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January 2024 by Minna S.
Me and my partner always have an issue with the man in the morning at the self check out, he likes to stare us down while we get our items. Going to Starbucks afterwards I noticed he doesn't do that to other people. It makes me uncomfortable having someone stare at me while I'm checking out. Just because someone looks a certain way doesn't man they are stealing. They need to train employees on customer etiquette.
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November 2023 by Cecelie Krier
This Target has become a dystopian nightmare. I’ve shopped here for years, but in the past 6 months things have gone downhill faster than I could have ever imagined. Half of the personal care items are locked up and it takes forever to get help. There is no logic behind what is locked up either (ex: store brand laundry detergent is behind the case while the fancy & expensive products more likely to be stolen are out on the end of the aisle).That change was bad enough, but now they have a ten item or less policy on self-checkout with a team member aggressively policing this. As a result there are long queues at the registers, of which only one or two are open. Perhaps, it would be a better use of manpower to open another register instead? It is no longer convenient to stop in and shop at this Target.Vote with your feet, if you can, go shop elsewhere until they fix these consumer-unfriendly policies.
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November 2023 by Pixel Pirate
Overrun by harassing tweezers, blatant theft at any time during the day, the employees have all given up at happiness. They don't even try to fake customer service. No one smiles, they ignore you. Because of the theft 80% of toiletries like shampoo and soaps are all locked up. And good luck getting help. And when someone comes to unlock it it's like you have forced them to come turn a key. They won't even say a word and literally sigh and tap there feet wanting you to hurt up. God forbid you point at the wrong item you want, then you've committed a mortal sin and they are going to hunt you down burn you at the steak. Customer service is dead. SJ has gotten so bad,it's just a cesspool of ignorant, self entitled, rude, hate.
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November 2023 by Emily Banuelos
I came in here with my boyfriend to use the bathroom and as I came out the bathroom I was standing against a pole waiting for my bf to come out. While I was waiting the security guard looked at me from across the store and then came to stooddirectly next to the pole I was leaning on, did not say a word to me but just stood there. I left once my bf came out but I felt really uncomfortable having a huge grown man obviously trying to intimidate me. For reference I’m short and these security guards here are armed. I understand target has issues with theft but I feel like the intimidation I felt just using the bathroom was unnecessary.
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October 2023 by Tommey Liang
Clean, organized and had plenty of items in stock. Was surprised at seeing various toiletries such as deodorant and feminine care being behind locked shelves. But probably it’s a California thing. Enjoyed seeing the different products around the store.
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October 2023 by Kathryn Hedges
My neighbors are complaining about the store locking up products to prevent theft. I use curbside pickup, so I had no idea this happened! I don't even have to go wait in line at the pickup counter, I can sit in my nice comfy car.
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October 2023 by Sharon BrooksBoyd
Being from out of town. I was totally lost, in the store. The employees were happy to assist, they were quick. They assisted me in getting a product that I needed and taken me to the register. Even directed me where to sit and wait for my Lyft. I was impressed.
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August 2023 by Jacob
Way too many bad experiences at this specific target. Double charging me and not refunding my money back was probably the worst. They basically stole almost $300 from me. Oh and if you need something unlocked for you, hit the call button. They'll only make you wait so long you've give up on life. The people at the pharmacy is my only exception. Their cool.
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July 2023 by Miles Caredio
I've been going to this target ever since I was a kid and man have I seen a steep decline in the past few years. A few years back tons of homeless people started hanging out in and around this target and it has made the store really dirty. Also its really hard to find carts sometimes. Don't get me started on the slow, long lines. They only had 2 cashiers for like 30 customers and all of the self check outs only take card and don't give cash back. So overall it feels dangerous, dirty, and is way understaffed. Oh and they barely have stock, its impossible to find certain simple things they used to have.