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November 2023 by Selene Chavez
They are rude and do not help and apart from the fact that they are expensive they do not change them after certain dates I hope they can change that since there are people who actually need to change, for example when in a hurry we do not look at the size of the costume and they serve you poorly
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November 2023 by mario puentes
Excellent service Great variety of costumes and accessories
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October 2023 by Suzanne Nunes
Lots of fun. Lots of costumes
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October 2023 by jannet castaneda
My husband and I stopped by yesterday to look for some matching themed costumes for ourselves, his little sister and our dog but the whole time while walking around the store one of the employees was following us. He started following us as soon as we entered the child costume section.He was already on his way out when we entered but stayed and began to follow us throughout the whole store. At one point when my husband and I were standing by the AC (since it was really hot inside the building) the employee ran up to us and just stood there acting like he was organizing stuff. We left the store without buying anything since weboth felt uncomfortable and upset that out of all the guests in the store we were the only ones being followed by this employee who was treating us like potential criminals. We will not be shopping here in the future.The only good thing about this store was the really nice cashier at the front of the store who helped us find the kid and pet costumes section.P.S we didn't see any pet costumes but we may have skipped or not gone to that area since the employee who was following us was in our way in some areas of the store
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September 2023 by Barbora M.
With all the rest of the great reviews I would say that it's a great place they have a huge selection, but we still couldn't find ANYTHING I mean anything on our size. My friend has a small size so we tried riding them a smaller size of the witch costume but the ones that were witch were way too small, and then the adult ones didn't have any other size than medium. You might find what your looking for but for us we couldn't.
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November 2022 by Viridiana Armenta
The manager Kimberly Vera said bad words in front of my 8 years old daughter
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October 2022 by Ramona B.
The staff is polite and helpful. At first it can get overwhelming since there's so much options to choose from, once you figure out what you want as your costume it becomes pretty easy to get every item you need. Per staff recommendation I tried the costume over my clothes in front of the mirror they have in the mask area, I couldn't believe how comfortable the pants and coat felt, plus they fit me perfectly. I'm all done shopping for my Halloween costume. Parking during the day time might be easier than evening, you may be able to find spots closer to the Bank of America.
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October 2022 by CM R.
Could not find the store because Apple Maps could not locate it. Instructions on spirit Halloween website were wrong.
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October 2022 by Kimberly E.
I purchased 3 animatronics on Sunday. One of them had a missing part and another one was broken in 2 places. On top of that the manager was really rude. I don't know remember what her name was but her attitude alone was awful enough. I'll give this location 2 stars because the place was nicely organized but other than that i was less than pleased. I think it's safe to say I won't be coming back to this location again.
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October 2022 by Michael H.
What an amazing store!!! This is my first time ever going to Spirit Halloween. They have amazing costumes, masks, makeup for costumes, fog machine's, and so so much more as well they offer for Halloween. I highly recommend checking it out I was truly amazed about the options you're able to purchase for kids, adult's and the house. Just be ready to shell out some money though for some nice quality merchandise
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October 2022 by Tina K.
This in in the old Ethan Allen store at Oakridge mall. Store was large and super organized. Huge selection of costumes for everyone, indoor and outdoor decor, creepy goody bag fillers, and even theme drink ware.
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September 2022 by Alex B.
For anyone who can't find the store in the mall, it moved next to Nordstrom Rack and BJs facing the parking lot. 3 stars for not having info on their website or yelp and no way to contact by phone.
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September 2022 by Tram N.
Came a few weeks ago to get it out of the way. The store was hot and stuffy. Not sure if they fixed it or put in air conditioning, but shopping that Sunday evening was not a pleasant experience. It was already hot outside, inside felt 5x hotter. I was sweating the entire time. You can't try on costumes which sucks. Not sure why costumes are high in price for very low quality. Every year is the same thing, but I can't get away from it until Gavin outgrows it. We found what we were looking for, nearly 40 minutes later, but we found it. The store was organized and had plenty of sizes. My first time as an adult buying a costume for myself. Maybe Gavin won't want to trick-or-treat next year so I want to cherish whatever time I have left w/ him. We are going as Jack and Sandy. I bought Zero from Disney (a leash that appears as if he's floating). Can't wait to take him out.
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September 2022 by Viana R.
Decided to go Halloween costume shopping early this year for the kiddos! This location was *almost* fully stocked with only a couple costumes out of stock and those were in the kid section. We were able to get everything we needed and more. Very happy with this location. Their sign is very noticeable from outside the mall, plenty of parking as well. Walking in we were greeted immediately. They have a bunch of small trinkets/pens/goodies to the left as well as a selection of skeletons and other outdoor decor further on. Just past the front counter they have all the home decor from various movies or themes. They've got a wall of blankets (some plush and some not so much so definitely check them out before buying!) and on the other side of that there are masks, larger animatronic spooky decorations and props. All the baby through young adult costumes are on the left side of the store while all the adult costumes are on the right side. They seem to have a larger selection this year than last when it comes to certain kid characters (different variations) so it was neat seeing the expansion. Could just be because it's a different location but either way this was a good location as our first choice.
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September 2022 by Nathan M.
Cute selection but was followed around the store my an employee and she checked in with is multiple times. I know that its your job but I noticed other customers not receiving this treatment. Other employees checked in with us but this particular employee checked in with us 5 times in the half hour we were there. Not sure why but it was uncomfortable because she lingered near us multiple times and this didn't happen to other people in the store it seems. Unfortunate because all the other employees were super nice. Not sure if store policy to to follow groups of 3 or more.