Shoe Palace is a popular store known for its latest footwear. Customers appreciate the friendly and helpful staff, who go out of their way to assist, sometimes even retrieving shoes from high shelves. The store offers professional and courteous service, making shopping pleasant. While the shoe collection can be limited, the staff tries to help find what customers need, even looking up other store locations. Customers also value the store's good customer service, including handling returns without receipts when needed. Overall, Shoe Palace is a reliable place to find new shoes and receive helpful service.
ShoePalace is a good store I went there they had a limited shoe collection but didn't had my shoe size but there customer service was ok
August 2022
When I called she was very friendly had a great customer service and even said their location This is one of the best shoe Palace San Jose
May 2022
I called into the store today and was really impressed by the customer service CITLALY gave me . She looked up stores for the shoe I was looking for and she found one in store. Even had to get on a ladder and get it for me! She was very friendly and helpful.. Definitely will be back next time I need a new pair !! Thank... read full comment
