October 2021 by Vei Chiang
Went in to buy a Super Lotto ticket. The stuff was not friendly at all.
June 2021 by Dania Hatamleh
Staff member was so rude and was wearing a mask below his nose while standing so close that I had to step back. What’s the point of wearing a mask if it’s below your nose? When the pump said to go see the cashier, he told me it’s an issue with my cars even though I hadn’t even inserted my card yet. He followed me to it and cancelled the transaction and told me to do it again. I asked when I would be prompted about the car wash since I didn’t see it this far and he responded “it’ll come up”. He then told me the simplest concept that he kept insisting I didn’t understand even though and completely unprovoked got mad and said “I won’t help you” and walked away. Dude-who-wears-mask-below-nose needs anger lessons and possibly communication classes because I understood what he meant but he was insisting I can’t comprehend that “$0.15 is greater than $0.05”.. ok buddy.
June 2021 by Yang Liu
Waited for 40 minutes
May 2021 by chris pelletier
do not shop here!!!! tonight I got gas and a carwash here, within 5 minutes of leaving I get an alert from my bank that someone, obviously working there, had tried to charge $85 to my card, but it being an atm card and not a credit card it wouldnt go though without the pin # I will be contacting the owner in the morning
May 2021 by Kenneth Landos MCPZ
The car wash it’s awful, never really never use it, and they know and don’t care about it
September 2020 by America Loera
Went in on Friday to pump gas and purchase a car wash . Since it was late I told myself “I’ll stop by tomorrow to go threw the car wash” when I got home I noticed my e-receipt didn’t have the car wash authorization number like it normally does. The next day I went into to gas station to see if they could help me locate the number for the car wash or print the receipt to get the code and they said they couldn’t help me at all to call customer support . I called the fuel rewards number since that’s the number it shows on my receipt and they said I had to call customer support so I call customer support and they said I had to call the fuel rewards number and I explained I had already talked to them and she customer support lady went off saying she couldn’t help me and I asked for a refund and they said she couldn’t help me with that either. To make a claim with my bank . I’ve been going to Shell for years now and this is totally disappointing. I will NEVER pump gas with shell ever again.
September 2020 by America L.
Went in on Friday to pump gas and purchase a car wash . Since it was late I told myself "I'll stop by tomorrow to go threw the car wash" when I got home I noticed my e-receipt didn't have the car wash authorization number like it normally does. The next day I went into to gas station to see if they could help me locate the number for the car wash or print the receipt to get the code and they said they couldn't help me at all to call customer support . I called the fuel rewards number since that's the number it shows on my receipt and they said I had to call customer support so I call customer support and they said I had to call the fuel rewards number and I explained I had already talked to them and she customer support lady went off saying she couldn't help me and I asked for a refund and they said she couldn't help me with that either. To make a claim with my bank . I've been going to Shell for years now and this is totally disappointing. I will NEVER pump gas with shell ever again.
November 2019 by Maria V.
Be careful with the cashier! The other night I went to cash in a lottery scratcher and the old rude Indian guy purposely gave me only 2 dollars instead of three. I was in a hurry to get out of the store cause it was 10PM and there was some weird homeless guys outside, So when I got I home I noticed He only gave me 2 dollars but when the cashier gave me the money he made it seem like it was 3 . I knew something was weird about him he looked mean and rude plus had a heavy accent if you ask him any questions he doesn't understand anything.
October 2019 by Jahziel A.
My friend and I went to this gas station to buy something thinking it was close already but he asked us what we wanted by the window but he suddenly opened the door and making only one of us go inside to pay. We both sat on the car for awhile and we see him opened the door for these two other customers and a couple without talking them by the window.
August 2019 by LaRonya Bell
I parked and walked up to the door to be buzzed in, noticing that the person before me had just walked out the store. When I come here at night, I am normally buzzed in and out to make my purchase. This time however, (first time ever) I was serviced through the window. I felt that was weird since the other guy had just walked out the store but I shrug it off and pay for my items. Another person (not of color) gets in line behind me at the window. I walk to my car and pull off. The cashier obviously thinks I'm leaving and allows that person into the store. I pull back up and watch as the transaction is finished. I walk in as the man walks out and I then ask the cashier, â€œIs there a reason I was serviced through the window but the customers before and after me were serviced in store?â€ The man acted as if he did not speak English at that point although he just spoke perfectly good English to me to complete my order though the window.I normally come here all the time and I receive great service. That was NOT the case tonight. The night cashier is a racist j*** who obviously has problem with people of color. So if you're black, brown or Latina be selective about coming here and spending your hard earned money.
July 2019 by Daniel Zheng
Car wash is so slow!
June 2019 by Yoshiry C.
I usually love coming to shell, it's my go to, but this particular location.. forget it. Never coming to wash my car here ever again. I've been waiting over an hour to get my car washed. Such a waste of time. Please put signs of washing station not efficiently working, or fix your washing station, or close it if you must instead of having people wait such a long time! Ridiculous.
June 2019 by David Danning
Don't buy gas here, their road sign is deliberately wrong, when you look at the pump you'll see the gas prices are higher than on the sign. This is especially true with cash, they will charge you the credit price anyways.
April 2019 by Keith Cheng
Car wash here takes forever, 10 mins for an express wash, can you believe it?!
March 2019 by Mr S.
Had a great experience. Recently remodeled. Pleasant staff. Earned rewards and got $.15 cents of the gallon while purchasing a carwash. Carwash was clean and did a great job. Happy to find my new neighborhood gas station.