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June 2024 by Moises Quintero
Puts gas in wrong location and still charges amount to card. And smiling they say sorry we can’t do nothing.
Owner replies and till this day no resolution. Number has been blocked apparently. Great customer service. I wonder does the gas station have cameras?
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May 2024 by Victoria Shaw
We stopped for air in our tire and paid $2 for use of their machine to fill our tire. I was shocked they were charging so much. Instead of getting air, it took out air from our tire. When I went in to report the issue and request refund for the $2 that we paid, I was told this was not possible even though their machine wasn’t working. Poor customer service and we won’t be getting gas here anymore. Fix your machines and refund your customers if they don’t get what they paid for.
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March 2024 by Valeria К
The car wash is very bad. Very little detergent and water is used for washing. The car remains wet after drying and dirty.
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January 2024 by Justice Shannon
Gas like any other
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December 2023 by Caiyte Garcia
Decent gas station with a lot of car service options. But the car wash STINKS and needs to be pressure washed badly!
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December 2023 by Earl Hale
Fairly good carwash.
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September 2023 by K V
2 of 2 stations were not working.
Also there is no restroom.
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July 2023 by Alexander Rivera
Ya the car wash here is a rip off!!! I paid for the cheapest wash and the soap and brush did only one cycle you get what you pay for.... next time I paid for more expensive wash and there was No difference one cycle soap and brush. Rip-Off!!!!
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October 2022 by NailedYou 96
Ridiculous. I went to vaccume my car and when I put in all the money it was not working so I went in and told them it was not working and they said "sometimes it works and sometimes it doesnt" so i asked ok can I get reimbursed since it is not working? He said no. Giving it was $1.50 but who cares I paid for it and it wasn't working. I think the correct thing to do would have been to give me the money back right!?
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September 2022 by Kamashev Volkova
2 of 2 stations were not working.Also there is no restroom.
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September 2022 by Ilay Bernsman
It is OK. Getting gas here when driving south.
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August 2022 by Jennifer Watney
Their store hours have changed. They are closed.
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August 2022 by Steve D.
I stopped here on a Thursday evening. My Shell gas card had a zero (0) balance, so I needed to use it to keep my account active. Otherwise, I would of gone elsewhere because this station has high gas prices. Regular was $5.59 when I was there. I just checked GasBuddy, and it only dropped to $5.50/ gal. That's high because alot of places have already gone under the $5.00 mark. Also, this station is dirty! The washer soap smelled like sewer water. When was the last time it was checked? Yes, the bad reviews about the car wash are believable, since the rest of the station is neglected. I went into the C-store to get some snacks and the cashier seemed friendly and nice. I didn't check out the restrooms. There was a person at the pumps working on his pickup truck. I guess he was doing something mechanical, but it seemed odd. You just get a weird vibe here. This Shell station is located at Bernal Rd & San Ignacio Ave, near the Hwy 101 x Rt 85 junction. Luckys, McDonald's, and Jack in the Box are nearby. Features- Wide islands, C-Store, carwash
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March 2022 by C R.
I bought a car wash, went to drive in and it was closed. So today I went back and asked if my code was still good or has it expired. They told me I had 90 days. When I entered my code it said invalid. I went back into the store. They told me I had already must of used it. The receipt has been in my car since I purchased the 13.00 wash. I told them I never used it. Instead of good customer service and giving me a new code they said I was out of luck. I told them I am never going to purchase gas or anything else from this station. I have 4 cars and drivers at my house and we fill up regularly. I guess 13.00 means more then losing customers. Very poor customer service
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February 2022 by Joyce Smith
Don't use the vacuums, they charge your card and they don't work.