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February 2024 by Erik Larsen
I've been calling about an abuse issue in my home. They won't give me the time of day. I've called many times and get some young clerk who says someone will call me back and this goes on and on. Is this where our tax dollars are going? That's one hell of a way to treat people who are in need. 1 year later. Still trying to get some help. They say they are reviewing and then they review some more. Get where I'm going? Total you know what. Let it be for the record that I might not live through this. Thank you so much Social Service for doing absolutely nothing. EL
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February 2024 by Brian Lam
useless.
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January 2024 by Gordon Vaughan
Not good service
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December 2023 by Michael Villegas
They helped me with my child support it turned out I was all done with child support
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May 2023 by Tiana
Not very nice.I was hospitalized for three days. Turns out I need surgery, and I am having surgery on May 22nd. A social worker at the hospital personally helped me as I was trying to get my insurance transfered quickly to the Santa Clara County. My old county worked well with transferring my medical over to Santa Clara, but a day later on my own when I called Santa Clara CSS to check my case I couldn't get through to a representative. And when I did get through to talk to someone the line would hang up or the representative would hang up the call. This happened to me two days in a row. When I finally talked to someone the person was really rude, and they were mumbling when they talked, not talking professionally at all. The person did not care for the conversation or my situation. The person dismissed my questions so fast, being rude with their tone, and the call ended quickly. It upset me a lot.
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March 2023 by Kim Ince
They claim they're in it for the safety of the children, they say the children have a voice. I beg to differ.... my granddaughter was placed in the absolute wrong hands.... I will fight for my granddaughters rights
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March 2023 by Ian Shepherd
My social worker doing an annual review decided that a4 yr old change was now the sole reason he was being removed entirely from service. That’s right 224 per month to zero
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March 2022 by Fariba Ghi
Super friendly and fast service. THANKS
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March 2022 by Paul
Absolutely horrible. Treat you like an enemy for trying to file a CPS report. These people have absolutely no passion for children. It's a cold, calloused, institution.Update: I had a great experience with different employees. I should not have assumed everyone was the same there. I did have another bad experience as well. So 3 stars overall. My advice is to not give up and try and you will hopefully find someone who is eager to help. It's just like any other business or organization, you have some good apples and some bad ones.
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March 2021 by Hyon Lee
Don't trust them
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March 2021 by A. Nefi
Good adventure and exploring go to school.
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March 2020 by Debbie Hinton
Under Construction - parking challenging
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March 2020 by gamerboy__777 gamer
Transaction lady and other lady in entrance give horrible service ? Almost feels like there racist! And I was just trying to make a payment! No bueno. We need to get professional help here!!
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March 2020 by Vic Russell
Worth a try! Great people!!!
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March 2020 by Stayaway Tomorrow
Way to go thank you very much.
