-
January 2023 by M L.
I was a little hesitant to use this pharmacy after seeing mixed reviews but my experience has been nothing but excellent! I called around to lots of places to find somewhere that would compound a rare medication for my dog and this was the first pharmacy willing to handle it. They were easy to work with, pleasant to speak to, and when the prescription needed to be clarified they got on the phone with the vet and kept me updated promptly via email. The prescription was filled quickly and they offered shipping or in-person pickup. Even after the purchase I needed help with the receipt for my pet insurance claim and they continued to be courteous and helpful, above and beyond all my expectations.
-
December 2022 by Bryon Leach
This is the 2nd time I’ve dealt with San Jose Compounding Pharmacy. 1st time I found them to be professional, prompt, and friendly. I have a cat that’s on steroids for an upper respiratory issue. The vet submitted the prescription late, the day before Thanksgiving. The pharmacy contacted me to inform me that the prescription would not be filled until after the holiday weekend. I explained that I only had 1 dose left, if they could compound Max’s scrip the same day. I was told that they were extremely busy because of the holiday they would try to squeeze it in. They had his prescription ready by end of day. Thanks for doing that for Max. I would definitely recommend this pharmacy to anyone.
-
March 2022 by Matthew Hirschland
Editing this review after a conversation with Vish who is one of the formulation scientists.I originally was quoted $400 in error but Vish followed up with me and let me know it should have been $150.---I called for a quote on low-dose naltrexone after I got my first prescription (which felt over-priced at 189$ for .5 mg 120 capsules), and their on the higher end.Vish let me know this is due to the USB-grade components.Safeway compounding: 4.5mg 30 days, 30 capsules 90$Meyers Compounding (california): 4.5 mg 30 days 30 capsules 45$San Jose Compounding: 4.5 mg, 30 days, 30 capsules 150$ (updated price from Vish)
-
February 2022 by Tzuu-Wang Shein
Wife was in pain due to a new medical treatment and I frantically called many retail and hospital pharmacies to fill a compound RX mouthwash, but they couldn't. Finally called SJ Compounding and they filled it super fast, though was late in the day! Folks there were very helpful and friendly - asked about wife too. I had a great experience during a tough time. Thank you.
-
July 2021 by Pam Ramos
My aunt was overjoyed with the attention she received. She was treated so well that she requested a refill from her doctor's office. Despite the fact that the drug was not a generic, it was reasonably priced. This pharmacy has my full support.
-
July 2021 by Kelli B.
both of vish and john have no respect for their employees and customers!!! explains why the "turnover" is so high. have no filter when speaking or should i say they yell belittle and talk out loud so everybody can hear the terriblethingstheyboth say about employees!!!
-
July 2021 by Halley B.
I urge you to stay away from this pharmacy. First, they delayed the prescription and then, they did not fill my prescription correctly. When I confronted them about the issue, they refused to resolve the issue or issue a refund.
-
May 2021 by Dag S.
Incompetent fools. Promised urgently needed medication by Wednesday, then Thurs, then Friday, then Sat. Then Monday... Nope, still don't have it. They are liars, just stringing you along. No intention of delivering the items to you in a timely way. I am registering a formal complaint with the BBB. Avoid this company like the plaque.
-
April 2021 by Ellen Morgan
This pharmacy was very helpful in locating the correct supplements for me! The pharmacist was extremely kind and helpful, and any questions I had were thoroughly answered! I'm blown away by their customer service!
-
November 2020 by Nisha N.
If you are considering this place, please find any other place that treats customers with respect. The medicine delivered was stolen and I called for a replacement. I would have paid again if they had denied they cant replace for free "with respect". The person was so rude to the extent that he meant it was my responsibility to loose the package. Your customers are often patients who have a lot going on already. Learn to show compassion, respect and learn some basic customer service skills.
-
October 2020 by Rebecca B.
Called specifically to ask if they could fill my particular prescription and was told yes they could no problem. As they requested I had my doctor fax the prescription over. I followed up with a call and was told they couldn't find it and someone would call me back. No call back. So again at their request I emailed it. But now another 48 hrs has passed. several hours after emailing (they never found the fax...though I know for a fact my doctor sent it to the right place), they sent another note saying they don't have it in stock after all and I should try another pharmacy. 4 days in total with this pharmacy wasted when they could have simply given me the right info up front. I still don't have my much needed meds. This is not acceptable even in COVID times. Suggest going elsewhere.
-
October 2020 by D A
Not well managed and unorganized.
-
July 2020 by Lora McLellan
I came in from out of town needing a special compound. My Dr. sent me here. They were so kind and were able to accommodate me in a timely manner since I had come from far away. They were informative and compassionate. They even called a week later to check on me. I really appreciate their customer service, I genuinely feel like they care about their patients.
-
June 2020 by Geraldine Greenaway
This place really cares about your business and they are friendly and professional.I went in this morning and it wasn't even 5 mins. till they had my script ready.I highly recommend this business.
-
June 2020 by Matt White
The best and easiest experience at a pharmacy I have ever had. No wait for my prescription and the pharmacist is very friendly and helpful. Kill two birds with one stone and get a gift in the gift shop and can send it off at the post office located inside. The women at the post office is so nice! Love being able to get my errands done in one spot.
