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May 2023 by Nathalie D.
I flew out to San Jose for a job interview and stayed here bc of its proximity to the workplace. First thing I noticed was the lack of deadbolts. I was traveling solo and didn’t feel safe. Secondly, the room looked and smelled like it hadn’t been cleaned in a while. The bathroom was pretty dirty, it looked as though I would come out dirtier if I tried to shower in it. I had booked the room for a couple of nights but ended up begging a friend to stay on their couch for the remaining days I was in town, even though it was further away from where I needed to be. The extra commute and money was worth not being in an unclean room. I’d avoid at all costs.
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December 2019 by Dominik Charczun
The place is old, but I was satisfied with my stay. It's one of the cheapest options in San Jose and taking that into account I really can't complain. For a one star hotel, the most important thing was that the room was indeed clean and the employees were nice. Bed was comfortable and the location is very convenient.
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December 2019 by Tricia Gomez
Really enjoyed my stay here. Staff was kind and helpful. Sad that the pool was empty, we were looking forward to that. But love that the 7-11 was next door, dennys was also within walking distance and even a nail and hair place to get my nails filled for my son's graduation within short period of time and walk in. The train is right across the street.
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December 2019 by Liah Kline
I was placed here after my flight was canceled. I immediately felt uncomfortable. They do not have deadbolts on any of the doors. In the first room I was located in, the bathroom window was open and the lock no longer worked. And one of the pictures that was supposed to be on each side of the bed was missing, I could tell from the holes in the wall. I went to the front desk to ask for a different room. Although the front desk was kind, she said that most of the rooms were in the same condition. I was appalled but moved to a second story room. However, when I walked into this room it reeked of disinfectant and I also noticed the smoke detector was covered by a plastic bag. The walls are paper thin and the pillows are rock solid. After a rough day of having flights cancelled, I would not say that this was an ideal place to stay. I will personally be avoiding at all costs if the situation ever arises again.
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December 2019 by Gerald Cook
Good, cheap motel. Great location. Close to the airport. Was able to walk to the light rail and take it into the convention center (20ish min travel). Friendly, staff. Nearby "dive" bar was nice. VERY Close to 7-11. Quiet location. Great for a inexpensive place to rest your head.However, there were some issues. Small cockroach took a shower with me the first day. Second day early-morning groggy shower I cut my elbow on the sharp door handle. Also woke to a bug bite on my wrist that still itches (spider bite? not a mosquito). Light above the mirror was not functioning (but the little light it did produce worked well as a nightlight). Also, the pool didn't have any water (I wasn't going to swim, but...).Maybe I'd stay again, or maybe not.
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December 2018 by Norman Pineda
The San Jose Airport Inn is a low rate Hotel, better suited as a motel. Even though the room was clean with an updated television, it still fell short when it comes to comfort. I booked a room with a king size bed, the bed in my room was definitely not king size. The door to my room looks as if it had been kicked-in in the past. Also, the area is a bit rough. Tons of what look to be methamphetamine enthusiasts and sex workers walk up and down the street. There are a few restaurants within walking distance and a 7-Eleven, a small bar, and a liquor store very close by. My biggest gripe about this hotel is the very uncomfortable bed. It felt to me like sleeping on concrete covered in springs. It's very difficult to book hotels in this area, you would think with all the competition nearby this hotel would step up their game. Unfortunately that's not the case. Don't stay here unless it is your absolute Last Resort.
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December 2018 by Be a Winna
Was suprised that the rooms were so quiet, as this motel is in the airport's flight path. Left our car and took taxi to airport, thought there was a shuttle available, still a good value for free parking. They have a security guard on duty nightly. The staff and maids friendly and helpful. I would stay here again.
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December 2018 by Carlos Ferrer
Pretty seedy looking despite being close to the airport. Screams blight with the empty pool padlocked several times over. Male receptionist is extremely rude. Dude goes by each room at 4am grilling residents like a cop. Overall conditions room was clean but I feel as though we lucked out in that area.Room does not have a microwave, working power outlets, or iron and ironing board- no window screen either. With places like this, don't expect a deposit to be returned. Stay away.
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December 2017 by Janet Cruz-Olivares
The service was good and the receptionists were friendly. However, the price we paid and the room we got wasn't worth it. The shower drain was clogged and the water filled up the bathroom and even went into the room and got our bags wet. However, the part that really bothered us were the cockroaches! I wouldn't stay here again.
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December 2017 by Jim Rea
Decided to stay after our flight was cancelled. Wouldn't normally choose this type of accommodation but hey, it's just one night. Reception staff very friendly and helpful, room is clean, and nice free breakfast. The reason for the low rating is the bed was awful. And the mattress was covered in plastic that made you sweat all night. Terrible sleep. Surely there's a better option for mattress hygiene in this day and age.
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December 2017 by shazli romana
I would not even give them one star. Happen to stay for 1 night I cannot explain how bad the room was.The floor was dusty, bathroom roof was broken with a big hole on the roof.The blankets smelled bad.It is a big hotel with so many room but I could see only 2 cars parked in the weekend. I would even not stay for free if some one offer and they charged me $110 a night. While holiday inn charge $130/night with great service.
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December 2017 by Roy Washington
Although the deposit can be a hassle, you can't find a better deal anywhere else. The front desk staff was friendly, the location was good as well. I went to Denny's in the morning to have breakfast which was a minute walk. 711 was also a minute walk, they had my favorite channels on the tv. The housekeepers cleaned my room well and we're very friendly. There was another hotel nearby with lower rates, but it looked like a cheap motel. Would stay here again and recommend it.
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December 2017 by Priya Raachakatla
Most friendly and helpful receptionist ever, so lovely and great first impression of hotel. Couldn't have been more sweet, giving me directions to the downtown along with a helpful map, ensuring parking in car park and facilitating an early check in. If nothing else had gone right with hotel this lady ensured I would have left with a good impression. Fortunately everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service , Room itself was well equipped and comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.
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December 2017 by William Shannon
Checked in with four children and quickly ran out of soap and towels. I contacted the front desk and within minutes I had enough towels and supplies to get the kids squeaky clean. Excellent Service! Large. clean rooms at a reasonable rate! Highly recommended. Light rail just across the street so extremely well located!
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December 2017 by J. C.
Avoid this motel and save your trip! This place is horrible! The receptionists were friendly and fine. However, when I opened the door, the room was full of the smell of mold. The shower drain was clogged, so the water flooded into the bedroom. When I woke up, I found two cockroach on the right side of the bed. We notified the staffs and they did not take any action. They are friendly, but don't do anything necessary.
