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January 2024 by Hillary B.
Came to the bakery for a cake and was so pleased at the service and how the cake turned out. I ordered a Barbie cake for my daughter birthday and cupcakes and it was 25 for the cake and 20 for two dozen cupcakes. When I picked up the cake day of the man was so sweet and excited about the cake. He made sure the cake would not slide around the box and even wheeled it out for me. My daughter and I were both over the moon with how it turned out and the taste was even more delicious! Thank you so much and cant wait to come back and get another cake!
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January 2024 by jey d.
place is a rip off they price gouge way too much of their items here... went here to get some sugar free ketchup and for a small little bottle it was 5$ i go to walmart usally and the same ketchup and size there is sold for wayyyyy cheaper.. this place is a bunch of greedy money hungry crooks.. hope they go out of business someday like the one by valley fair did
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November 2023 by Troy S.
Safeway is convenient and has fairly good produce in a selection of other goods. But sometimes the meat department is lacking. I highly suggest staying away from their seafood. I've tried the fresh and frozen and many times I get it home and it's rotten. And they actually gave me a bad time returning some clams that I had bought the day before. And they gave me a bad time also about returning some pork ribs that when I opened the package were green and smelled like rotten eggs. Come on Safeway stop selling, expired meat items to your customers.
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October 2023 by Erikaa V.
came to this Safeway around 9-10am and grabbed a few snacks. checked out at the self checkout, I had two boxes of grapes, so I double scanned them and the worker in the self checkout kept starring at me and finally came up to me saying "I think you forgot to scan something." And I said, "I doubled scanned the grapes because I bought 2 boxes.", so she responded saying, "Oh okay I wasn't 100% sure." Unfortunately, she did not give me her name. it really made me embarrassed and offended that she said would assume I was stealing. I understand that paying attention to things like this is part of the job, however, I feel she stereotyped and racially profiled me because I'm a Hispanic woman who was wearing pajamas while checking out in the self checkout, considering the area that the Safeway is located... Worker description: short, heavy set Hispanic, & had black blazer and blue shirt. I hope this gets addressed.
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October 2023 by Patti W.
The staff has been super helpful when I've had trouble finding a cart or couldn't find something in the store. It's usually well stocked and the lines aren't too long most of the time.
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September 2023 by Michelle H.
Did an online pickup order. Checked in to let them know I was on the way and then checked in to let them know I arrived. After 5 minutes the app advised me to call the number listed to get help. Tried 4 times and either was taken directly to voicemail or it just kept ringing. Finally called customer service and was told someone would be out. Waited 25-30 minutes total
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August 2023 by Tyler B.
Pick-up grocery order placed through their app was nearly 24 hours late. The store would not pick up their phones when I called to inquire about the order. When it was finally ready 1/2 of the order was either out of stock or substituted with completely different products. I will definitely be taking my business elsewhere.
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June 2023 by Elena K.
Solely for their flowers. If you look at my previous flower pictures for this Safeway, they're always so fresh and so full when fully bloomed! The roses here last a lot longer than when I get them elsewhere, not sure why but because of it, I get most of my weekly blooms at this location. They've got a lot of other flowers if you're not looking for roses. I love supporting small Florist shops, but it can be very pricey. So if you're looking for affordable and long lasting flowers, check out this Safeway or your nearest ones. Flower tip: When selecting flowers, you'll want to check out for some of these things. 1. Check for rotting stems/petals before buying. 2. Make sure petals are not wilted/drooping. They should be tight and firm and bright colors. 3. If you have animals at home, check if the flowers you're getting can be toxic to your Furbies! 3. Cut about half an inch off of stem for every water change you do. Recommended every 2-3 days. 4. Avoid putting them in direct sunlight. For more flower tips, google! Lol
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May 2023 by Andy N.
I bought a $40 apple gift card for my daughter on 05/24/23 that did not work when she tried to add it to her iTunes account the next day. I returned to the store to exchange it but the store manager, Antonia R said they can't do exchanges or returns for gift cards. She said we had to call the support number on the gift card and let me use the store phone. It was a long wait and I had two 3 year olds with me so I asked if she could deal with the phone call while I do some shopping since I bought the defective gift card from that safeway and the twins were starting to cry from having to wait so long. She flatly refused to do this for me as she said they might need more info from me. This was a complete lie as all I had was the store receipt and the gift card they sold me so I had no more info than she did. I found this to be ridiculous and management just being lazy to deal with it. If I bought any other defective item from any other store, it has always been on the store to deal with it. I buy apple gift cards for my daughter all the time and this is probably the 3rd time this has happened. Other stores have just issued the exchange and dealt with Apple themselves later. Antonia R could have just as easily dealt with the phone call herself while I went to shop for items at the store but she just walked away and disappeared after the babies started screaming as I was on the call. Honestly, the whole policy of a safeway being able to sell a product that doesn't work and then not taking responsibility for it feels like it isn't a legal policy. I have never once bought a defective item that a store wouldn't exchange until today. Edit: already contacted on safeway.com and already got a reply. Apparently there's a corporate Gift Card number they gave me and you guys could have called (1-877-723-3929) to deal with the situation but instead your management wants to put the problem on me when your store was the one that sold me the defective gift card.
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May 2023 by Valerie L.
Safeway stores have just become so horrible even when you walk in these stores now it smells like rotten food also the customer service counter plays many games with customers putting up signs that customer service closed, or due to staff shortage closed, or out to lunch please have responsible customer service as safeway provides service consumers can not utilize and we as customers do not need the attitude of rude workers covid is over let"s move on with the custoner service safeway used to provide.
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April 2023 by Metek T.
i went to this safe way with my two kids 2 and 4 y old to buy food for them , they both want to go to bathroom in a hurry so I stop what I was doing and headed to front desk to ask for the code, Antonia she said she a manager told me the code is on the receipt I explained to her this kids need to go so we can buy the food and go home, she insisted forcefully the code is on the receipts I was shocked and upset my son on the way out he pied on his pant and my daughter was crying she need to go Pie ! what a disgrace , Safeway need to adopt a policy that is fair when the situations calls. this is it I am DONE with safe way after all this time. SAD!
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March 2023 by Emily I.
Have all the alcohol locked up and literally no one to help you get it... waited for 20 minutes, we clicked the call button AND told a worker. Still no one. If you're going to do that make that someone's job to unlock it.
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February 2023 by Michael g.
I go to this store all the time but I'm starting to look for other stores to shop because I could never get everything I need in one stop. I wanted to get a bottle of liquor and pushed the customer assistant button and waited over 15min but no one came to help. I talked to a worker who was cleaning and he said to go to the front checkout and they would help. When I got to the front they said they would send someone over, usually they leave the register to help me but they said go back and someone will be there soon. I went back and waited another 10min along with 4 other people waiting. Still no body showed up. I ended up going back to the front and had to wait for the cashier to finish ringing up the customer to help me finish my transaction. I told them forget it and took other items out of my cart because I didn't need them if I wasn't getting the liquor. This was very poor customer service and will not be back at this location. I ended up going to a another store to complete my shopping. Very upsetting and unacceptable. Hope this issue gets addressed. I tried to submit feedback to Safeway but there an issue with the website button not submitting my feedback so I posted it here instead hope this issue is fixed as well
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January 2023 by Joseph A.
The layout of this location is fairly easy to navigate, you don't have to spend a lot of time wandering around to locate what you need and they keep the store well maintained. They carry plenty of great items in stock, many of which make it to their sales ads on a weekly basis and some are even featured as $5 specials.
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December 2022 by Kalani R.
Don't even park here. The people at safeway called the towing compnay "Morris & Sons Towing" within an hour to tow out my car which costed 300+. Apparently this is a common experience if you look at google reviews for Morris & Sons Towing. This safeway is predatory and probably has deals with the guys at the towing company to make a buck off of customers. Again - avoid this safeway/mcdonald's parking lot if shopping or use the nearby parking garage.